Reviews
Luke was amazing and so helpful with what I was looking
Luke was amazing and so helpful with what I was looking for and on my budget.
Luke was amazing and so helpful with what I was looking
Luke was amazing and so helpful with what I was looking for and on my budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleased with Gene Messer Toyota meeting all my needs
Very pleased with Gene Messer Toyota meeting all my needs from the sales staff and finance department getting me the best rate. I will be a return customer in the future.
Very pleased with Gene Messer Toyota meeting all my needs
Very pleased with Gene Messer Toyota meeting all my needs from the sales staff and finance department getting me the best rate. I will be a return customer in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
I have purchased 3 Toyota’s here & 1 Toyota in Plainview,
I have purchased 3 Toyota’s here & 1 Toyota in Plainview, Tx. Kolby Cook was very personable and explained what was done to my car.
I have purchased 3 Toyota’s here & 1 Toyota in Plainview,
I have purchased 3 Toyota’s here & 1 Toyota in Plainview, Tx. Kolby Cook was very personable and explained what was done to my car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi William, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Thank you, and have a fantastic day!
Service team was quick and efficient.
Service team was quick and efficient. David Kirkham was a great service advisor. Uber was provided free with service which was really convenient
Service team was quick and efficient.
Service team was quick and efficient. David Kirkham was a great service advisor. Uber was provided free with service which was really convenient
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Brian was very attentive and professional They got my
Brian was very attentive and professional They got my car done quickly. Thank you all
Brian was very attentive and professional They got my
Brian was very attentive and professional They got my car done quickly. Thank you all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Patti, we're happy to hear you had such a positive experience with Brian! Feel free to reach out to us if you need anything. Have a wonderful day.
I was under of the assumption that toyota car care was 3
I was under of the assumption that toyota car care was 3 year 30,000 miles. I was suprised with a charge for something I thought was covered 100%. $116.00 I didn't realize I was going to have to pay. YOU KNOW WHAT HAPPENS WHEN YOU ASSUME. This is the exact reason I bought my car from STREET TOYOTA IN AMARILLO. I have tried and tried to buy a car from gene messer toyota two different times and I always leave frustrated. Should I feel that way when I'm the customer?
I was under of the assumption that toyota car care was 3
I was under of the assumption that toyota car care was 3 year 30,000 miles. I was suprised with a charge for something I thought was covered 100%. $116.00 I didn't realize I was going to have to pay. YOU KNOW WHAT HAPPENS WHEN YOU ASSUME. This is the exact reason I bought my car from STREET TOYOTA IN AMARILLO. I have tried and tried to buy a car from gene messer toyota two different times and I always leave frustrated. Should I feel that way when I'm the customer?
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Brady Keys General Manager bkeys@genemesser.com
Best service I’ve had here.
Best service I’ve had here. Everyone was friendly and I was in and out in a timely manner.
Best service I’ve had here.
Best service I’ve had here. Everyone was friendly and I was in and out in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Friendly professional and very clean facility and they
Friendly professional and very clean facility and they are very well informed on their vehicles
Friendly professional and very clean facility and they
Friendly professional and very clean facility and they are very well informed on their vehicles
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service from Kade Riley.
Great service from Kade Riley. The shopping experience was swift and painless. I look forward to recommending Kade to friends and family!
Great service from Kade Riley.
Great service from Kade Riley. The shopping experience was swift and painless. I look forward to recommending Kade to friends and family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Luke @ Toyota is great!
Luke @ Toyota is great! Very helpful & very professional! He helped me find three vehicles! He is not pushy. That’s a big plus. I would recommend Toyota to anyone which I do.!
Luke @ Toyota is great!
Luke @ Toyota is great! Very helpful & very professional! He helped me find three vehicles! He is not pushy. That’s a big plus. I would recommend Toyota to anyone which I do.!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been with Toyota for many years! They’re a great dealership! Recently, I worked with a gentleman named Luke. He was great in finding me three different vehicles.! His time energy and effort was appreciated very professional! So go see Luke @ Toyota!