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Gene Messer Toyota

(1,455 reviews)
Visit Gene Messer Toyota
Sales hours: 9:00pm to 7:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:00am–6:00pm
Tuesday 9:00pm–7:30pm 7:00am–6:00pm
Wednesday 9:00am–7:30pm 7:00am–6:00pm
Thursday 9:00am–7:30pm 7:00am–6:00pm
Friday 9:00am–7:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:00am–6:00pm
Sunday Closed Closed
New (855) 348-5941 (855) 348-5941
Used (806) 853-9569 (806) 853-9569
Service (806) 853-9246 (806) 853-9246

Reviews

(1,455 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gene Messer Toyota from DealerRater.

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Staff is always friendly, helpful, honest, and expedient.

Staff is always friendly, helpful, honest, and expedient. They’re not pushy and always put the customer first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello John, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

My service rep Brian was awesome.

My service rep Brian was awesome. He was very helpful and kept me well informed and up to date on the status of my daughter?s car. I wish all workers were like this. I will definitely use this dealer in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Ronnie, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

Super helpful and excellent service.

Super helpful and excellent service. They were very respectful and professional.i would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Gene Messer Toyota! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Sales rep was professional, courteous, friendly and

Sales rep was professional, courteous, friendly and honest. Facility was clean. Service exceptionally well kept and finished in a reasonable amount of time. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great service, Jesse was amazing, he explained all

Great service, Jesse was amazing, he explained all repairs and gave great recommendations on future upkeeps. I would recommend this place to anyone looking for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Thanks for the recommendation, and have an amazing day!

I'm very pleased with my Gene Messer Toyota experience

I'm very pleased with my Gene Messer Toyota experience and John Neely my salesman. He went the extra mile for me and I believe I got an excellent Tacoma and good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Ronnie, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

They were friendly and attentive.

They were friendly and attentive. They also had a positive attitude and helped me get into want I wanted in and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Great friendly service.

Great friendly service. Just don’t like how long it took. About 5 hours for an oil change and tire rotation. Other than that, it was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

They are very kind and very respectful and honest.

They are very kind and very respectful and honest.I found it very easy to talk to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Both salesman and manager made this process very easy and

Both salesman and manager made this process very easy and even enjoyable. Would definitely recommend this dealership to my friends and family! I love my used car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.