Reviews
He was very helpful and straightforward, especially
He was very helpful and straightforward, especially concerning the new vehicle process and DMV registration.
He was very helpful and straightforward, especially
He was very helpful and straightforward, especially concerning the new vehicle process and DMV registration.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional and accommodating a pleasure too do
Very professional and accommodating a pleasure too do business with. Fast and friendly service that addresses the issues one and done.
Very professional and accommodating a pleasure too do
Very professional and accommodating a pleasure too do business with. Fast and friendly service that addresses the issues one and done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I strongly advise against doing business with this
I strongly advise against doing business with this dealership. My experience was riddled with hidden fees, misleading information, and aggressive upselling tactics. What was advertised as a "final price" turned out to be just the beginning—once I was in the office, they added thousands in unnecessary "mandatory" warranties and service packages that were never discussed upfront. The salesperson was friendly at first, but once I started asking questions about the added costs, their demeanor changed quickly. I later found out that several of the fees they charged me were either inflated or completely fabricated. When I tried to dispute the charges, I was met with evasive answers and outright denial. This dealership preys on customers who don’t read the fine print or question what they’re being told. It’s clear they prioritize profit over integrity. I recommend taking your business elsewhere—to a place that values honesty and transparency
I strongly advise against doing business with this
I strongly advise against doing business with this dealership. My experience was riddled with hidden fees, misleading information, and aggressive upselling tactics. What was advertised as a "final price" turned out to be just the beginning—once I was in the office, they added thousands in unnecessary "mandatory" warranties and service packages that were never discussed upfront. The salesperson was friendly at first, but once I started asking questions about the added costs, their demeanor changed quickly. I later found out that several of the fees they charged me were either inflated or completely fabricated. When I tried to dispute the charges, I was met with evasive answers and outright denial. This dealership preys on customers who don’t read the fine print or question what they’re being told. It’s clear they prioritize profit over integrity. I recommend taking your business elsewhere—to a place that values honesty and transparency
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They had a lot of good selections far as trucks and cars
They had a lot of good selections far as trucks and cars at a good price
They had a lot of good selections far as trucks and cars
They had a lot of good selections far as trucks and cars at a good price
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great to hear! We're glad you found a good selection of trucks and cars at prices that worked for you. Thank you for your feedback! We strive to offer a wide variety of vehicles to meet different needs and budgets.
The service took literally all day and no communication
The service took literally all day and no communication from employees about status. Our first shuttle driver was awesome! The second one complained and didn’t seem to want to be there. Seemed like an unhappy group. At the end of the day the second shuttle driver brought our car around, left all the paper and plastic in the car. When we started the car to leave the dummy light was still on. They had to then take it back to reset it.
The service took literally all day and no communication
The service took literally all day and no communication from employees about status. Our first shuttle driver was awesome! The second one complained and didn’t seem to want to be there. Seemed like an unhappy group. At the end of the day the second shuttle driver brought our car around, left all the paper and plastic in the car. When we started the car to leave the dummy light was still on. They had to then take it back to reset it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi. We apologize for the long service time, lack of communication, and issues with the shuttle and warning light. We'll look into this. Please write us at info@Turlockcdjr.com or contact us at 209-250-5823 to address your concerns directly. Thanks
David never followed through & kept car over 2 weeks
David never followed through & kept car over 2 weeks without ordering parts that were to be ordered next day. Highly disappointed in service!
David never followed through & kept car over 2 weeks
David never followed through & kept car over 2 weeks without ordering parts that were to be ordered next day. Highly disappointed in service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, We sincerely apologize that David did not follow through as promised and for the extended delay in your car's repair. We understand your disappointment with the lack of communication and the delay in ordering necessary parts. This is not the level of service we aim to provide. We would like to look into this situation immediately. Please contact our service manager directly at [209-250-5823] or [info@Turlockcdjr.com] so we can understand the specifics of your case and work towards a resolution.
Very nice place with very good service and amazing people
Very nice place with very good service and amazing people that helped me a lot.
Very nice place with very good service and amazing people
Very nice place with very good service and amazing people that helped me a lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
That's wonderful to hear! We're so glad you found our place to be nice with very good service and amazing people who were helpful to you. Thank you for your kind words!
No other options in Turlock.
No other options in Turlock. They’re closed on the weekends making it very difficult for those of us who work M-F to get service done. I had to call four times before I actually got through to someone to make an appointment. Once I took time off work to be at my scheduled appointment, the service advisor was very friendly and very helpful.
No other options in Turlock.
No other options in Turlock. They’re closed on the weekends making it very difficult for those of us who work M-F to get service done. I had to call four times before I actually got through to someone to make an appointment. Once I took time off work to be at my scheduled appointment, the service advisor was very friendly and very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We understand your frustration with our weekend closure and the difficulty you experienced reaching us to schedule an appointment. We apologize for the inconvenience this caused and appreciate your persistence in finally getting through. We're glad to hear that once you were able to come in, you found our service advisor to be friendly and helpful. We value your business and are always looking for ways to improve our accessibility. Thank you for your feedback.
They do the work on time.
They do the work on time. They provide shuttle service in case you do not want to wait.
They do the work on time.
They do the work on time. They provide shuttle service in case you do not want to wait.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's great to hear! We're glad you appreciate our timely service and the convenience of our shuttle. Thank you for your positive feedback!
He was friendly and professional.
He was friendly and professional. He took care of us like we were old friends. He was reassuring and made us feel like we inthe right place.
He was friendly and professional.
He was friendly and professional. He took care of us like we were old friends. He was reassuring and made us feel like we inthe right place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's wonderful to hear! We're so glad you had such a positive experience and that our team member was friendly, professional, and made you feel comfortable. We truly appreciate your kind words!