Volkswagen of Abilene

Prompt, efficient, professional, and courteous. I arrived on time and service was completed promptly. They even gave my car a wash.

The graciousness and personal attention provided by the service department personnel and the quality of the work performed. The friendliness of everyone with whom I came into contact.

Quick service and ability to drive loaner car so I have freedom to continue on with my day with few interruptions.

Shane was awesome! I would recommend him to anyone looking you purchase a vehicle! He deserves the highest recognition possible through your organization.

Fast and efficient service. Loaner car was waiting. This is our 3rd VW. Wouldn’t go anywhere else for service or to purchase a VW.

Precise, quick, friendly customer service, communication between service department and myself. The work was scheduled on the day I wanted, easy drop off in the morning with a loaner vehicle, out by lunchtime.

Shane was great & very helpful. He was always ensuring I was well cared for & up to date with all information concerning my vehicle.

I was thoroughly impressed with my experience at VW. It was a minor repair job for my headlights on my Cadillac. Albert was professional, courteous, and carried through on everything he promised ranging from cost, how long it would take, and the job itself. He also provided me with a courtesy car while the job was done so I could attend a funeral.

Friendly staff. Customer service is excellent from the time you walk in the door until you complete your transaction. We have purchased from this dealership previously and I highly recommend them.

I have always been treated with respect and in a professional manner. David was my salesman and he was very quick to respond when I had questions and always available and worked hard to get me the best deal. He was not a high pressure salesman which I really appreciated. The service department has always gone above and beyond to make sure I have a vehicle if mine is in the shop or in my previous case it was totaled and when my insurance wouldn’t pay for a rental any long Volkswagen of Abilene loaned me a vehicle for a whole week no charge until my claim was completed!!!! Great great service.