Lithia Toyota of Odessa

Amazing service Raul and Kelly were amazing ,I got the truck of my dreams thank you .

George and Lithia Toyota did an awesome job helping me. I would recommend them to anyone.

The car we were looking for popped up on cars.com so my wife went to the dealership and purchased it.

Gracias al vendedor Raúl por ayudarme en la compra de mi vehículo, recomendado un 100%.

Jacqueline (service advisor) straight out lied to me about almost everything! I was so frustrated with her today. I will not be returning to the lithia toyota in Odessa. On August 19th I had an appointment at 830 for an oil change and state inspection and after a 2 hr wait she tells me that the rear brakes need replacing and it was going to take 3 hours more but they were getting replaced free of charge and inspectioncan'tbe done until brakes are replaced. I told her that I would have to take my car back because I had alot of errands to run so I took my car back on the 26th and that's when the nightmare began. I arrived at 745am and 5 1/2 hours later she tells me that they can't put my car back together because it needs the pistons before brake pads can be installed and that I have to pay $732 so they can order them but it would take a week to get here. At this point I was heated, she proceeded to tell me that if I can't get the pistons that i would need to get my car towed from your property because they can't put my car back together. I asked to speak to the service manager so she went to get him and she said he was on the phone and that he would be right with me and while I was waiting I see one of the technicians driving my car and parking it in the parking lot. The technician put my keys on her desk and she whispered something to him and he grabbed my keys and put them in his pocket. I never got to speak with the manager because after she supposedly talked to him and according to her the manager gave approval for my car to get put back together and that they wouldn't be liable if I get in an accident so I told her that's fine I just want my car back. Never again will I be going there! It was a freaking nightmare, I wasted almost all day there and I missed my Dr appointment!!!!

Raul medrano was amazing best sales representative in west Texas if your in need of a vehicle come see him at Odessa Toyota

Amazing time at Odessa Toyota Raul medrano is the best recommendation all the way he’s amazing

Gili Lopez was amazing at helping me with my new vehicle!!! Thank you!!! Stefanie Weaks

Great service Raul medrano was amazing he explained everything very well I highly recommend him

3rd car is bought from Raul he has been the Best sales rep come ask for Raul at odessa toyota