Dick Poe Dodge RAM

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Sales

Dick Poe Dodge RAM Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2000

Since 1928, Dick Poe Dodge has been the premier retailer of new and used Dodge vehicles for the El Paso, TX area. Our d

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edicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Dick Poe Dodge.

"Where the Dick Poe tradition continues"

Service

Oil, Filter Change

$26.95 and up*

Tire Rotation

$19.95

New Brake Pads/Shoes (Rear)

$149 and up*

New Brake Pads/Shoes (Front)

$149 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
247 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    December 5, 2018

    I am in the market for a Dodge Ram 2500, the sales person couldn't tell me a single thing about the vehicle except the obvious aesthetic features.... He couldn't tell me the towing capacity, miles per gallon on gas versus diesel, pretty much he didn't know anything about the truck. He wanted to appraise our current truck for a trade in yet he hadn't even shown us a truck we liked. We were the ones going on the website showing him his own inventory asking to see vehicles instead of the other way around. We wasted an hour and a half at that dealership and we were no closer to buying a truck than if we stayed home. HUGE disappointment. I mind as well buy my vehicle out of town like most people in El Paso.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    November 12, 2018

    11 days to replace a LED light. No communication or phone call. Never again. Worst service ever. The LED light went out after less than a year old. Terrible... customer experience.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • January 19, 2015

    Our experience at Dick Poe Dodge Ram was execellent! Our sales person was Mike Parra and this is the second vehicle that we buy from him in the last four... months. We came back to buy a Dodge Ram from Mike Parra because we were impressed with his great customer service and extensive knowledge!! We will come back to see Mike Parra at Dick Poe for our next vehicle purchase!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    October 7, 2018

    They sold me a void extended warranty. I bought a car from them June 2017 and 4 months later the engine went out with no prior warning. All of a sudden... their customer service declined. After over a month of paying for rental cars out of pocket they gave me a bogus diagnosis because they don't know much about boxer engines and they handed me a parts invoice for everything under the hood. Turns out when I took my car across the street to Subaru El Paso, the extended warranty adjustor came by and said that they would not cover the repair due to the aftermarket intake, which was on the car at the time of purchase. Why would they sell me a warranty that was automatically no good? I wouldn't have bought this car if they wouldn't have sold me the bad warranty and it would have saved me $10,000 for a complete engine rebuild and various repair costs.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    March 28, 2018

    I dont recomend buying from here... I was promised (in writing) powered seats they never did and when i confronted them they flat out refused

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 26, 2017

    Very satified customer. Adrian was friendly and knowledgeable made the car buying experience fast and none stressful. Will return in the future!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 18, 2017

    We just purchased our 4th vehicle from the Dick Poe Family, and the service was excellent! Our salesman, Rick, is knowledgeable and friendly, and was able... to provide answers to all our questions! George, the finance officer, made the buying process easy and fun! The two men show what great employees the Dick Poe dealership has always had, and why we'll come back again!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 28, 2017

    Rick L gave great customer service. He was extremely knowledgeable and attentive to my questions. He made this the easiest buying experience I've ever... had. Highly recommended.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 2, 2017

    Very great service, they were so nice and patient it seemedlke they really cared about us. It felt like I knew them forever

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 21, 2017

    The staff was very nice and helpful the person who helped us out was Aurelio Quintana I would recommend him for future reference

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    Shopped for a new car
    Did make a purchase
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