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Dick Poe Dodge Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(350 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 8:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–8:00pm
Tuesday 8:00am–8:00pm 8:00am–8:00pm
Wednesday 8:00am–8:00pm 8:00am–8:00pm
Thursday 8:00am–8:00pm 8:00am–8:00pm
Friday 8:00am–8:00pm 8:00am–8:00pm
Saturday 8:00am–6:00pm 8:00am–8:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(350 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Parts department Manny went above and beyond to get us

Parts department Manny went above and beyond to get us the correct part and accessories. Helped us tremendously! He is very knowledgeable, courteous and professional! Thanks Manny!!

5.0

Parts department Manny went above and beyond to get us

Parts department Manny went above and beyond to get us the correct part and accessories. Helped us tremendously! He is very knowledgeable, courteous and professional! Thanks Manny!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Richy in their service department is top notch. He has...

Richy in their service department is top notch. He has kept my Hyundai Santa Fe in perfect condition. Service is always fast and the work is 1st rate.

5.0

Richy in their service department is top notch. He has...

Richy in their service department is top notch. He has kept my Hyundai Santa Fe in perfect condition. Service is always fast and the work is 1st rate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1.0

Bad customer service it’s been 3 times they mess up my...

Bad customer service it’s been 3 times they mess up my car and don’t even do the job right …. BAD CUSTOMER SERVICE. I’ll never take it back to them EVER again

1.0

Bad customer service it’s been 3 times they mess up my...

Bad customer service it’s been 3 times they mess up my car and don’t even do the job right …. BAD CUSTOMER SERVICE. I’ll never take it back to them EVER again

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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5.0

Stellar Truck Buying Experience

I am a repeat buyer at Dick Poe Dodge and I will happily share my great experience. Edward Favela was my salesman. Ed was extremely knowledgeable, professional and got me get into a new Ecodiesel. I could not have asked for better service and care! What a great team...Ed, Roger, Jack, Zandy you all are top notch! I love my truck! I will buy from this dealership in the future. Nina Michael

5.0

Stellar Truck Buying Experience

I am a repeat buyer at Dick Poe Dodge and I will happily share my great experience. Edward Favela was my salesman. Ed was extremely knowledgeable, professional and got me get into a new Ecodiesel. I could not have asked for better service and care! What a great team...Ed, Roger, Jack, Zandy you all are top notch! I love my truck! I will buy from this dealership in the future. Nina Michael

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Hugo Garcia really made the impossible, possible... for...

Hugo Garcia really made the impossible, possible... for sure best customer service and best deal I could ask for on my brand new RAM 2500... Highly Recommend this Dealership and especially with my good friend Hugo Garcia as your sales man!!!

5.0

Hugo Garcia really made the impossible, possible... for...

Hugo Garcia really made the impossible, possible... for sure best customer service and best deal I could ask for on my brand new RAM 2500... Highly Recommend this Dealership and especially with my good friend Hugo Garcia as your sales man!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Great Experience and service!!!!

Eddie Padilla is a great sales person. Made the experience fast and easy. He knows his inventory and will work with you to get you what you are looking for.

5.0

Great Experience and service!!!!

Eddie Padilla is a great sales person. Made the experience fast and easy. He knows his inventory and will work with you to get you what you are looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

The salespeople at this location were extremely helpful...

The salespeople at this location were extremely helpful amd courteous and allowed for a very easy transition into a new vehicle. My family is totally satisfied with this purchase and we highly recommend both Tanya Sanchez and Edgar Porras.

5.0

The salespeople at this location were extremely helpful...

The salespeople at this location were extremely helpful amd courteous and allowed for a very easy transition into a new vehicle. My family is totally satisfied with this purchase and we highly recommend both Tanya Sanchez and Edgar Porras.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Clean, welcoming, and the service was great each visit.

I've got an oil change, front and rear rotors, new brakes pad and engine cover replaced on my charger. Thanks for the service Feliciano

5.0

Clean, welcoming, and the service was great each visit.

I've got an oil change, front and rear rotors, new brakes pad and engine cover replaced on my charger. Thanks for the service Feliciano

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Great delearship and great staff. Amazing experince!!

I need a Ram 3500 Heavy Duty and I was able to locate it in El Paso. At first I was a little hesitant to drive out there to buy, but I was taken care right from the start and it made me feel comfortable. Both Edgar and Samuel were awesome, nice guys and very knowledgeable. They knew I was coming from another State and made sure all my questions were asked and that everything would be ready for me and my arrival to sign and drive away! It was a very welcoming place and I would go back to buy again. Thank you guys at Dick Poe Dodge!

5.0

Great delearship and great staff. Amazing experince!!

I need a Ram 3500 Heavy Duty and I was able to locate it in El Paso. At first I was a little hesitant to drive out there to buy, but I was taken care right from the start and it made me feel comfortable. Both Edgar and Samuel were awesome, nice guys and very knowledgeable. They knew I was coming from another State and made sure all my questions were asked and that everything would be ready for me and my arrival to sign and drive away! It was a very welcoming place and I would go back to buy again. Thank you guys at Dick Poe Dodge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Great service! Definitely recommend!

It was a great buying experience. Adrian the salesman was able to answer all my questions, never felt lost or overwhelmed. He took care of me from the beginning, showing me the vehicles, arranging the test drive, successfully going through the financial portion with me and then present my new car to me. The staff was also really helpful. I can definitely recommend Dick Poe Dodge Ram!!

5.0

Great service! Definitely recommend!

It was a great buying experience. Adrian the salesman was able to answer all my questions, never felt lost or overwhelmed. He took care of me from the beginning, showing me the vehicles, arranging the test drive, successfully going through the financial portion with me and then present my new car to me. The staff was also really helpful. I can definitely recommend Dick Poe Dodge Ram!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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