Fox Toyota of El Paso

Make an appt! Was there since 9am and didn’t get done until 3pm. Wasn’t many cars there at all and not told after service was done if I would like to schedule an appt in the future.

Adrian always takes care of my tacoma and tundra. He is very professional and gets the job done. Great person to work with and also all the people that work at ghe service department.

I went in to Fox Toyota for a brake job on my 2014 Camry. Adrian, my service advisor, was super helpful. Drop off, service, and pick up went smoothly. I am very satisfied.

I was driving cross country and needed an oil change and a new tire. Fox Toyota completed both tasks in 2 hours. I was very pleased with the fast efficient service. The service advisor Eugene Ramos was very friendly. Thanks for the outstanding service.

They did an exceptional job. The staff is friendly and very professional. Great place to have your vehicle maintained.

Worst Customer Service as a customer of 20 years never have been treated so bad. No loyalty from Sales Person, trying to but My Leased car.

Excellent sales rep— not pushy and listened to what I wanted- I would definitely recommend him to my friends along with the dealership—

I asked not to rotate tires it was still done. Disappointed and service advisor told me i won’t need to change oil for next 10 K miles but on sticker on windshield says 5K so who’s right? Would not recommend your service

Please save yourself the headache of the horrible service that you are about to receive, and go somewhere else. If I could I would leave zero stars as a review. If your advisor is Claudia or Adrian switch while you can. They wont answer your calls (nearly impossible for someone to answer or return your call) and if a issue comes up they (Adrian this time) will refuse to take responsibility for any issues and will try to make it seem as if its the owners fault. A technician spilled fuel on my vehicle and no one cleaned it or supposedly “noticed” it. When brought up to the advisor he then has the gull to say well it didn’t bubble up or discolor did it; so your good. Vehicle leaves dirtier then when I dropped it off. What a joke! I had the whole exterior of the vehicle cleaned after leaving the dealership. Adrian then said “what do you want a tank of gas”? When what I want is my paint to last and not become discolored due to a mistake that could have been fixed. I had a great experience with the sales department with both of my 2020s but the service department is atrocious.

Bad customers service and treat you like you don’t do your research before go to the dealer. Super low baller with the trade in.