Tynan's Nissan Aurora

(4.3) 246 reviews

Dealer on Cars.com since September 2016

Currently in stock!

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Today's Hours

Sales
Service Closed
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed

Reviews

4.3
246 lifetime reviews. Includes reviews of Tynan's Nissan Aurora from DealerRater.com
  • Amazing

    Quick and easy. Best price for the car i love. Thanks

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Positive experience. Above expectations.

    I stop at the dealership because of special deals they had on their billboards. I went in and briefly talked with Robert Cruz. He was very informative

    ...

    but most of all he was not pushy and he really listened to all that I had to say. I have an extensive sales background in direct sales, and Sales management. The reason i purchased my s.u.v. from Robert and Tynans Nissan is only because of the way I was treated by Robert. I had considered other brands and while some of them had comparable features none of them had a Robert Cruz working there. As long as Robert Cruz is selling cars in the metro area. He will always be my sales person even if it isn't a Nissan. I also want to mention that Cara Anderson has done a wonderful and professional job with the after sale follow up. I would highly recommend Robert and this dealership if you are looking for a new car or truck.

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    Does recommend this dealer

  • My first Nissan.

    I just recently bought a new Nissan, and I am so far very grateful for this car. It takes care of my family and fulfills all my needs. They took great

    ...

    care of me and their customer service was fantastic.

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    Does recommend this dealer

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Service & Repair

Service Reviews

4.3

32 lifetime reviews of the Service Department.
Includes reviews of Tynan's Nissan Aurora from DealerRater.com

  • Amazing experience every time

    Every time I go in for service, I'm always greeted by my first name because they remember me, I'm treated with courtesy and the customer service is a

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    mazing. Keep up the good work!! Sincerely, Shannon Bentley Happy customer

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    Does recommend this dealer
    Came in for service or repair

  • Jason's team in Service department caused damage to new car

    I took my car for my first service and complained that the radio and nvaigation system had a noise and that the passenger door was whizzing at higher

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    speeds on the highway. They did oil change and said nothing was wrong. I took it a second time about the same complain now about 6K miles, they said they checked and test drove the car and nothing was wrong. Well next time I videotaped the 2 issues and took and and they did not want to see it at about 12K as they said the car was out of warranty. I went at forth time and after talking with someone in there they said they were going to order the radio/navigation system and replace it. I took for the replacement last week and they called that the radio had some coins inside and that was causing the issue and that it was going to be $3,000.00, but they were going to fix the door instead. I told Rich that it was not right as I took it several times right after 3K miles and that i was going to complaint to higher management. "Good luck on that" Rich told me. I went to my sales person Bryan and he told hsi manager the issue and his manager told me to call Jason. I just called Jason and said not that even if the navigator and the camera were working before I took it in that it was not their fault and that was caused for the damaged. Now after 6 months of a brand new Nissan Sentra I have a car with NO navigation, NO radio and NO back up camera. I was miss treated and sarcastically Rich told me "good luck on that" I would recommend any customer or potential customer to go to other Nissan dealers so they don't have to deal with an issue like that by Tynan's Nissan Aurora Worst and sarcastic Service department. I am Diego Carrillo and this is a true story and should have kept the Honda line for my personal vehicles as always had great experiences with Mile High Honda. I am so sorry I gave my business to Tynan's Nissan.

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    Does not recommend this dealer
    Came in for service or repair
    Tynan's Nissan Aurora

    Diego I want to apologize for your experience with Rich. He should not have responded "good luck with that". Regarding the issue with your navigation

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    , back up camera and the radio unit not working, when one purchases a brand new car they do so knowing the manufacturer has a warranty to protect customers in case something breaks. Unfortunately the evidence of the coins that were inserted inside the unit make replacement under warranty impossible. So that you are aware, Nissan pays the dealership for any repairs covered under warranty. We had no reason to reject your warranty claim as it would not have been in our best interest. If you would Ike to continue this conversation offline please feel free too call me direct at 303-994-4232. Sincerely, Robert Glandon


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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 474 Offers on 16 Models

About Our Dealership

Dealer on Cars.com since September 2016

Welcome to Tynans Automotive serving Colorado's VW & Nissan needs since 1963. We have over 255,000 cars sold, come experience the difference!

We have over 1,100 new and used vehicles to choose from. Imports, Domestics, American, European, Japanese, and Korean. We have a massive selection of vehicles for you.

Ask about our programs for Active Military & Veterans, College Grads, First Time Buyers and Special Credit needs. While there, ask a professional if buying or leasing is right for you.

"Family Owned and Operated since 1963!"
Tynan's Nissan Aurora
780 S Havana St Aurora, CO 80012
New (303) 732-5593
Used (303) 732-5597
Service (303) 732-5436
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