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Bob Maxey Ford of Howell

(1,300 reviews)
Visit Bob Maxey Ford of Howell
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm Closed
Sunday Closed Closed

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New (855) 371-0965 (855) 371-0965
Used (888) 854-3134 (888) 854-3134
Service (855) 279-9542 (855) 279-9542

Inventory

See all 329 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2024.
Thank you for choosing Bob Maxey Ford of Howell located in Livingston County Michigan. In sales and service leading the Howell and Brighton areas every Customer Receives Great Customer Service Selection and a Great Deal with the Highest Trade-In Value for their car. Our friendly experienced staff will be happy to help you in your new or used auto search. So many of our customers and Car Buyers visit Bob Maxey Ford of Howell from Brighton Fowlerville Fenton New Hudson Chelsea Holly Ann Arbor and the surrounding communities. Let us help you choose the perfect vehicle for you.
Take it to the Max!

Service center

Phone number (855) 279-9542

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,300 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford of Howell from DealerRater.

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I appreciate the attention and cooperation that I receive

I appreciate the attention and cooperation that I receive from both the new vehicle salles team and the service department.

I appreciate the attention and cooperation that I receive

I appreciate the attention and cooperation that I receive from both the new vehicle salles team and the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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We have used this dealership for many years and have

We have used this dealership for many years and have nothing but good things to say about them. We have a thoughtful, cheerful, and helpful saleswoman. Everyone working there is friendly and helpful.

We have used this dealership for many years and have

We have used this dealership for many years and have nothing but good things to say about them. We have a thoughtful, cheerful, and helpful saleswoman. Everyone working there is friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Very helpful.

Very helpful.. got me in on in a timely fashion diagnosed the problem .. received a ride home

Very helpful.

Very helpful.. got me in on in a timely fashion diagnosed the problem .. received a ride home

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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From appointment time to the time they finished fixing

From appointment time to the time they finished fixing the vehicle was within the time frame we where told. The work was excellent.

From appointment time to the time they finished fixing

From appointment time to the time they finished fixing the vehicle was within the time frame we where told. The work was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I had the works done.

I had the works done. Imagine my surprise, when 2 days later, after my vehicle sitting in the driveway, I see a shiny object behind the passenger back tire. It’s the lock lug nut from the front passenger tire. I called, the manager replied that she looked at the video and the tech tightened all 4 tires. So I guess it’s my word against theirs. I will not go back and when I’m ready for my next vehicle, I’ll go elsewhere.

I had the works done.

I had the works done. Imagine my surprise, when 2 days later, after my vehicle sitting in the driveway, I see a shiny object behind the passenger back tire. It’s the lock lug nut from the front passenger tire. I called, the manager replied that she looked at the video and the tech tightened all 4 tires. So I guess it’s my word against theirs. I will not go back and when I’m ready for my next vehicle, I’ll go elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Received great service from Will during purchasing my new

Received great service from Will during purchasing my new Bronco. From walking into following up with me. He was not pushing like Sales person in the past at all. Will definitely be back.

Received great service from Will during purchasing my new

Received great service from Will during purchasing my new Bronco. From walking into following up with me. He was not pushing like Sales person in the past at all. Will definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Carol, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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The set up and transaction with Tina and Scott was

The set up and transaction with Tina and Scott was seamless! my vehicle came in early and they were on top of it getting everything ready for pick up.

The set up and transaction with Tina and Scott was

The set up and transaction with Tina and Scott was seamless! my vehicle came in early and they were on top of it getting everything ready for pick up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Matt Warner was extremely accommodating and made the

Matt Warner was extremely accommodating and made the process simple. I would strongly recommend Matt and the Maxey Auto Group.

Matt Warner was extremely accommodating and made the

Matt Warner was extremely accommodating and made the process simple. I would strongly recommend Matt and the Maxey Auto Group.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We had a great experience buying our F-150.

We had a great experience buying our F-150. From the moment we stepped into the dealership, the experience was top-notch. Tina Socha was very knowledgeable and attentive, guiding us through the entire process. We would highly recommend this dealership and Tina to anyone looking to buy a new Ford vehicle.

We had a great experience buying our F-150.

We had a great experience buying our F-150. From the moment we stepped into the dealership, the experience was top-notch. Tina Socha was very knowledgeable and attentive, guiding us through the entire process. We would highly recommend this dealership and Tina to anyone looking to buy a new Ford vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Nina, thank you for your kind words and congratulations on your new vehicle! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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Hit a very large deer with my new explorer.

Hit a very large deer with my new explorer. Only had 17k on it so far. The damage was seriously bad and I kind of expected they might have to just total my explorer but the adjuster estimated it at about 12k worth of damages and two weeks later it was completed. I did not have time to clean the vehicle as it had to be towed after the accident. Two air bags had gone off and the right front of the vehicle was pretty much destroyed. So they not only made it unnoticeable but also did a pretty good detail job on the front interior of the vehicle which I was not expecting them to do. If I have any issues I will update but as of now the car is just as it was before the deer committed suicide by car. I will be taking any future work to bob maxey. Very good job done by all involved. Lesson learned… slow down on dirt roads.

Hit a very large deer with my new explorer.

Hit a very large deer with my new explorer. Only had 17k on it so far. The damage was seriously bad and I kind of expected they might have to just total my explorer but the adjuster estimated it at about 12k worth of damages and two weeks later it was completed. I did not have time to clean the vehicle as it had to be towed after the accident. Two air bags had gone off and the right front of the vehicle was pretty much destroyed. So they not only made it unnoticeable but also did a pretty good detail job on the front interior of the vehicle which I was not expecting them to do. If I have any issues I will update but as of now the car is just as it was before the deer committed suicide by car. I will be taking any future work to bob maxey. Very good job done by all involved. Lesson learned… slow down on dirt roads.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Hi Josh, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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