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AutoNation Dodge Ram Arapahoe

(1,204 reviews)
Visit AutoNation Dodge Ram Arapahoe
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
New (866) 833-9139 (866) 833-9139
Used (866) 736-3165 (866) 736-3165
Service (888) 872-5201 (888) 872-5201

Reviews

(1,204 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Dodge Ram Arapahoe from DealerRater.

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Very pleased with the attention to detail the service

Very pleased with the attention to detail the service writer provided . Kept me informed of the progress of the service being performed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Dealership was fantastic to work with, tech service

Dealership was fantastic to work with, tech service manager and sales manager. Even with back ordered parts dealership did everything they could to speed the process up and provide regular updates.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Dodge RAM Arapahoe. If you ever need help, just give us a call. Happy motoring!

Great service.

Great service. Goose went above and beyond to help my company get into vehicles. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

Check engine light came on on the truck I purchased less

Check engine light came on on the truck I purchased less than 2 months ago. Brought it in and they turned me away. Scheduled a drop-off while I was out of town and they apparently spent the entire time arguing with Chrysler about being 'allowed' to order the part. First guy tells me he reset the check engine light per Chrysler, and since they can't get it to come back on they can't fix it. I'm then told if I take the truck (which they had for a week at this point), they will have to start from scratch with Chrysler. I can't afford not to have a truck indefinitely, so I take it and call the manager on the way home. According to the manager, the first guy I spoke to didn't know what he was talking about, and they did know exactly what was wrong but Chrysler wouldn't let them order the replacement unless they could get the light to come back on. (xxx??) So now I have a truck I have no trust in, right in time for winter in the mountains. Awesome. Also, they took out my car seats and forgot to put them back in. Thankfully I got them to deliver them to me, as I live an hour away in said mountains. Trying to understand why I paid for a bumper to bumper when they can just claim that Chrysler won't let them ACTUALLY FIX THE TRUCK. I should have bought a Toyota. From someone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6107 to discuss what we can do to help.

Brought my truck in for a recall and William went above

Brought my truck in for a recall and William went above and beyond to make sure that my truck was finished in a timely manner. This was very much appreciated to accommodate a busy schedule. Thanks again for your always great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Kip and the service team did a great job of making me

Kip and the service team did a great job of making me feel like a valued customer and completed the work on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

Brought my vehicle in for it's 20,000 service

Brought my vehicle in for it's 20,000 service maintenance, I had an appointment for 8am and all was finished by 8:50am, very pleased with the way everything was taken care of, would recommend the service agent and Autonation, they did a fantastic job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

I felt that Cheyenne truly was happy to help me with my

I felt that Cheyenne truly was happy to help me with my vehicle. Unlike some service reps I have worked with in the past.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

It was painful to try and reach someone by phone, but

It was painful to try and reach someone by phone, but working with service manager. Troy made up for that experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

We are very pleased with our AutoNation experience.

We are very pleased with our AutoNation experience. The staff was professional and personable. They know their business and did not waste time getting us through the process. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!