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AutoNation Chrysler Jeep Broadway

(1,512 reviews)
Visit AutoNation Chrysler Jeep Broadway
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
New (888) 704-1536 (888) 704-1536
Used (877) 214-1532 (877) 214-1532
Service (888) 451-1120 (888) 451-1120

Reviews

(1,512 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Jeep Broadway from DealerRater.

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I was given an estimated time of completion but was

I was given an estimated time of completion but was surprised to have it 1 hour and 15 minutes early!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

The service I received was prompt, courteous and actually

The service I received was prompt, courteous and actually made my day. Thank you Chris for an Awesome experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Amazing dealership in town,humble employer,good price,and

Amazing dealership in town,humble employer,good price,and they are very helpful,not complicated requirement when you wanna buy new ride ,the best service,they have a lot of options vehicle,and they have a cozy lobby while you waiting ,I'm so happy I can bought new wrangler here,not disappointing at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Prisma, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Behrooz definitely helped make my car buying experience

Behrooz definitely helped make my car buying experience great! He was friendly, knowledgeable and honest. I appreciate the excellent customer service I received from not only Behrooz, but Jordan in financing and the management teams. Thank you all so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Erika, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Service is typically outstanding, however this time, I

Service is typically outstanding, however this time, I took my jeep in as it wasn’t starting and thought it might be the battery. They tested it and said that wasn’t it so I left my jeep. They had no loaner vehicles so I had to pay out of pocket for a rental. 5 days later, they said it was the battery and it was ready for pick up. It costs me 400 for a rental just for them to change the battery. Then they tried to charge me for a prepaid oil change. Again, typically this dealership is great. My last experience was not good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tam, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6103. We hope to hear from you.

Phoenix Loomis went above and beyond to take care of my

Phoenix Loomis went above and beyond to take care of my needs. Great job - Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Chansa, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Jeep Broadway! Feel free to stop by if you ever need any more help.

Brought my Jeep Grand Cherokee in for an oil change and

Brought my Jeep Grand Cherokee in for an oil change and scheduled 10,000 mile service. The team was great, met me out at my car when I pulled into the service bay and talked me through all services to be performed. I waited for my car in their lobby which was nice and clean and my car was ready within 45 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Austin, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

If you are looking to get a car use Mikey at Autonation

If you are looking to get a car use Mikey at Autonation in Littleton, CO! He was incredible helpful and got me my dream car! I cannot say enough about everyone there I worked with! They got me the best deal and were incredibly helpful! I will definitely use Mikey again when we are shopping for cars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Absolutely amazing customer service.

Absolutely amazing customer service. Behrooz went above and beyond with time, energy and effort in helping us find the perfect car. I would very highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Here is my honest review: 1) It was impossible to

Here is my honest review: 1) It was impossible to schedule a service appointment over the phone. I was put on hold interminably and when I then opted to get a call back instead, I never received one. I then attempted to schedule an appointment online but the dates were grayed out until December. I finally resorted to stopping by the dealership to schedule an appointment. 2) The service department had my vehicle for 3 days which was understandable since they had to order a part. However never once during this time did I receive a call giving me an update on the status of my vehicle. An update either through a text message or phone call would certainly be appreciated and if nothing else a common courtesy. 3) When my vehicle was ready to be picked up I asked the person at the service desk if I could chat with the technician who performed the repair to get an idea of what exactly was done. I was told that the tech couldn't spare the time since this was around 5pm on a Friday afternoon and he had to leave for the weekend. 4) When I picked up my vehicle the exterior was dirty and I had a six inch crack in my windshield which wasn't there when I dropped it off. I made the service person aware of this and was told that it would be brought to the attention of the service manager and I could expect a call on the following Monday. It's now Friday of the following week and I haven't heard a thing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.