Reviews
The purchase process was simple, and everyone I spoke
The purchase process was simple, and everyone I spoke with was friendly. However, they sold me a car with a Carfax that showed they had performed quite a bit of maintenance to it, and I drove it 900 miles home only to find out that most of it had in fact NOT been done. When a dealership takes the time to update maintenance on a Carfax report, you expect to be able to take them at their word. I do love the vehicle, but part of why I traveled as far as I did to buy this specific one is because sure if the things they claimed to have done to it, and it makes me lividly angry with not only the Dealership, but Carfax as well. I assumed there was some sort of verification process for the things it reports. Obviously not.
The purchase process was simple, and everyone I spoke
The purchase process was simple, and everyone I spoke with was friendly. However, they sold me a car with a Carfax that showed they had performed quite a bit of maintenance to it, and I drove it 900 miles home only to find out that most of it had in fact NOT been done. When a dealership takes the time to update maintenance on a Carfax report, you expect to be able to take them at their word. I do love the vehicle, but part of why I traveled as far as I did to buy this specific one is because sure if the things they claimed to have done to it, and it makes me lividly angry with not only the Dealership, but Carfax as well. I assumed there was some sort of verification process for the things it reports. Obviously not.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Glenn, we regret to hear that you had this experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6096 to discuss what we can do to help.
Great Experience right from the start.
Great Experience right from the start. Efficient and good diagnostics. Offered good deal for repairs and timely access to complete it, would use again for repairs and for a new car.
Great Experience right from the start.
Great Experience right from the start. Efficient and good diagnostics. Offered good deal for repairs and timely access to complete it, would use again for repairs and for a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Service.
Great Service. The person who helped me was really nice, understanding, and heard all the needs.
Great Service.
Great Service. The person who helped me was really nice, understanding, and heard all the needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Ana, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My experience at Autonation North was highly positive,
My experience at Autonation North was highly positive, primarily due to the assistance provided by sales representative Hussian in acquiring a new truck for my enterprise. He demonstrated remarkable patience and exhibited promptness and efficiency throughout the entire process. At no point did he exert pressure to influence my decision; rather, he ensured my complete satisfaction with the selection. I strongly recommend Hussian as an exemplary sales representative.
My experience at Autonation North was highly positive,
My experience at Autonation North was highly positive, primarily due to the assistance provided by sales representative Hussian in acquiring a new truck for my enterprise. He demonstrated remarkable patience and exhibited promptness and efficiency throughout the entire process. At no point did he exert pressure to influence my decision; rather, he ensured my complete satisfaction with the selection. I strongly recommend Hussian as an exemplary sales representative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The first clue that this wasn't gonna go well was when I
The first clue that this wasn't gonna go well was when I tried to test drive the truck he only let me go around the block. The serving I left the lot with the truck the brakeS are squeeling. I just thought they were new brakes so their gonna do that 6 months later their still squeeling.
The first clue that this wasn't gonna go well was when I
The first clue that this wasn't gonna go well was when I tried to test drive the truck he only let me go around the block. The serving I left the lot with the truck the brakeS are squeeling. I just thought they were new brakes so their gonna do that 6 months later their still squeeling.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Nick, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6096 to discuss what we can do to help.
Went above and beyond to help me get the price I wanted
Went above and beyond to help me get the price I wanted love it here
Went above and beyond to help me get the price I wanted
Went above and beyond to help me get the price I wanted love it here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Roberta, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet North. Drive safe, and we'll see you on the road.
Megan was awesome to work with.
Megan was awesome to work with. She was not pushy and I truly appreciated that. She gave me time to make my decision on my purchase and respected that. Thank you Megan!!!
Megan was awesome to work with.
Megan was awesome to work with. She was not pushy and I truly appreciated that. She gave me time to make my decision on my purchase and respected that. Thank you Megan!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Wife and I were in the market for a certain kind of
Wife and I were in the market for a certain kind of vehicle, found exactly what we were looking for at this dealership. They contacted me right away and we ended up purchasing the automobile we needed. The important thing to mention is how extremely polite and professional everyone we dealt with seemed to be. Never once did we feel uncomfortable or pressured, they actually went out of their way to help us get this vehicle at a price we could afford. Our next vehicle will be purchased from this dealership and this wonderful staff!!
Wife and I were in the market for a certain kind of
Wife and I were in the market for a certain kind of vehicle, found exactly what we were looking for at this dealership. They contacted me right away and we ended up purchasing the automobile we needed. The important thing to mention is how extremely polite and professional everyone we dealt with seemed to be. Never once did we feel uncomfortable or pressured, they actually went out of their way to help us get this vehicle at a price we could afford. Our next vehicle will be purchased from this dealership and this wonderful staff!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wayne, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
The service writer was very professional, it's very
The service writer was very professional, it's very comfortable place when your waiting for your vechicle and the service writer check to see how I was doing and ask if I needed anything. So I am pleased with the service I was provided. Thank you,
The service writer was very professional, it's very
The service writer was very professional, it's very comfortable place when your waiting for your vechicle and the service writer check to see how I was doing and ask if I needed anything. So I am pleased with the service I was provided. Thank you,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jose, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
I had an awful experience with AutoNation Chevrolet
I had an awful experience with AutoNation Chevrolet North. Multiple employees lied to me about when my paperwork was sent to the DMV, and when I asked for another temporary tag, they flat-out refused. Their “solution” was for me to go to the DMV myself every day to check on their mistake. Before the sale, they called and followed up constantly to get me to buy the car. But once I signed the papers, they stopped communicating altogether and took no responsibility for their errors. It’s clear they care only about making the sale, not taking care of their customers afterward. I will never buy from this dealership—or any AutoNation location—again.
I had an awful experience with AutoNation Chevrolet
I had an awful experience with AutoNation Chevrolet North. Multiple employees lied to me about when my paperwork was sent to the DMV, and when I asked for another temporary tag, they flat-out refused. Their “solution” was for me to go to the DMV myself every day to check on their mistake. Before the sale, they called and followed up constantly to get me to buy the car. But once I signed the papers, they stopped communicating altogether and took no responsibility for their errors. It’s clear they care only about making the sale, not taking care of their customers afterward. I will never buy from this dealership—or any AutoNation location—again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (303) 578-6096 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
