Reviews
We worked with several people at the dealership, and...
We worked with several people at the dealership, and interactions with every one of them were positive. The follow up was very impressive. We got several phone calls just to check in (it took us over a month from start to finish to make the final decision on vehicles), and at no time did those calls seem pushy. I felt like any question I had was answered quickly, and if the answer was unknown, they would get back to me promptly with the answer. In comparison to the other dealerships we looked at (Toyota dealers in particular), Go Honda was undoubtedly the best one. Jay Dureja is who we worked with the most. He was very friendly and pleasant, and very patient. We have 3 young kids who do not always behave, and he was very understanding with any issues we had. I would definitely recommend Jay and Go Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
BUY FROM THEM. I bought a Honda Fit from Go Honda this...
BUY FROM THEM. I bought a Honda Fit from Go Honda this week, and the experience was a breeze. Joe L. made everything easy to understand; Anthony (the finance manger) spelled everything out in clear terms; Max's service exceeded my expectations. I shopped around at 4-5 other Honda dealers, among one of which was one I had been loyal to for my car servicing needs the past 7 years. Turned out no other places were able to give me an offer that would beat the deal at Go Honda! They matched the lowest offer I got from other places--and threw in an additional discount on top of that. Plus, they offer free maintenance the first 3 years. What more could you ask for? What impressed me most about Joe L. and Go is that there was no high sales pressure or pitch like what I was feeling at other dealers. Joe L. was upfront and clearly spelled out everything. Most notably, he kept every discount and price match promise he made over the phone without bragging about it like some dealers do. We didn't have to haggle or renegotiate at all once I got there to do the paperwork to buy the car. I appreciated that very much. Before buying my Fit, I did lots of research online. Having read tons of things on "dirty dealer tricks," I wasn't quite sure what to expect when I walked into a dealership, but all in all, you don't have to worry at Go. This is a place with good integrity, and I feel it's one I can trust. In sum, I highly recommend this dealership. In the future if I want to buy another Honda, Joe L. and Max would be the first people I call.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We worked with Jay and he was a wonderful salesman. Very...
We worked with Jay and he was a wonderful salesman. Very Knowledgeable! We had never owned a Honda and Jay was able to share all of his knowledge with us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome!
We had a great experience from the time we walked in the front door. Kurt was our salesman and he took the time to get to know our most important needs. We felt that the personal approach he took was refreshing. He stayed past the dealership closing to work hard at getting us the best deal possible. Ryley, the sales manager also worked hard and gave me a smokin deal on my trade in. Then Anthony took over on the finance side and was very knowledgeable and called us right away the next day to let me know he got us a better interest rate then we had first signed up for. I will send everyone I know in Kurt's direction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent customer experience
I went to Go Honda to purchase a new car, and had an excellent customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GreatService!
Great service! Christi was absolutely wonderful. No pressure, very professional and very knowledgeable. Will definitely recommend friends & family to her.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Randall, We appreciate your feedback and thank you for your business. Thanks for the recommendation of our staff and we look forward to serving you in the future. Happy driving!
Jatinder was very helpful and went over and beyond his...
Jatinder was very helpful and went over and beyond his duties to provide a great customer experience. He explained the vehicle features in great detail.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not Good
I found a car online through Cars.com, and wrote to the dealership, Go Honda on 104th, for an appointment to see the car. I got a reply from the dealership confirming that the car I was interested in was available, and they scheduled an appointment with me to see the car in person. I drove from Golden, leaving work early to see the car, and when I arrived at Go Honda, I was informed that the car I had come to see had been sold that morning. I was mad. I had taken time out of my day, and had driven some distance to see a specific car, only to learn that it had been sold. Not only had it been sold, but it was sold prior to me making my appointment to see it! In addition the sales person who contacted me to schedule the appointment wasnt even there when I arrived. He had the day off. Clearly Go Honda doesn't care about its customers. Their system is designed to just get you "in the door", then sell you on "something". I vowed to never visit Go Honda again. Do NOT go to Go Honda to buy a car. They do not care about you.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Although we wish your experience had been more positive, we thank you for this feedback. We apologize for the miscommunication that resulted in your wasted trip. We would love the chance to make this right with you so please give us a call at (303) 578-6112 and our General Manager will work with you personally to ensure you're satisfied. We look forward to hearing from you soon.
Great experience
I purchased a new Honda Accord Sport from Joe at Go Honda. Overall the process was very quick and easy. I love the car and feel I got a very fair price for it. All the pricing and terms we agreed upon over the phone and email were honored. Overall it was a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
CRV purchase from Go honda
As returning customers the process was very smooth. We were greeted almost like family, All aspect of the vehicle were explained in detail and the trade we got on our trade in was fair. Our sales person Jatinder Dureja was cordial and attentive to our wants and needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dan, Thanks for these comments. We very much appreciate your repeat business and hope to see you in the future. Happy driving!