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AutoNation Honda 104

(2,550 reviews)
Visit AutoNation Honda 104
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
New (877) 215-0839 (877) 215-0839
Used (877) 206-1212 (877) 206-1212
Service (877) 577-7458 (877) 577-7458

Reviews

(2,550 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda 104 from DealerRater.

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Elija was a great tech!

Elija was a great tech! efficient, and very personable with me, a complete stranger. quickly resolved every concern I had, took care of all the recall items, and even gave me a couple car wash tickets! quick turnaround time too! even arranged for an UBER service from my home to their shop and covered the bill for it! fabulous!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Elijah Madril was very helpful and friendly.

Elijah Madril was very helpful and friendly. However, I am very irritated with the telephone system at Honda. I called multiple numbers and never talked to a real person. When I called one of the numbers, I was told that if it was an emergency to call Sean or Moses, which I did. I am still waiting for a callback from either or both of them. What is Honda‘s definition of emergency?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My Service Advisor CAMERON A.

My Service Advisor CAMERON A. was AAAA++++. He was beyond OUTSTANDING!!!!! Very helpful and knowledgeable and just a nice guy!!! I hope to have him again next time I come in for service. And I appreciate all the work the tech did on my car in getting it back to running again!!!!!! It's working just fine---THANK YOU!!!!!!!!!!!!!! I'm sincerely grateful, thankful, and appreciative!!!!! P.S. Give Cameron a big raise - he deserve it!!!!!!! Have a great day !!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Stephen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

The service team at AutoNation Honda continually goes

The service team at AutoNation Honda continually goes above and beyond to provide exceptional customer service and quality work when I need my car serviced or repaired. Most recently a repair at the most inopportune time while I an faced with extreme challenges. These folks went way above and beyond caring and catering to my needs and my car repair wasn't a factor. Highly recommend. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Brandon sales & Chelsee finance were beyond excellent in

Brandon sales & Chelsee finance were beyond excellent in helping and customer service ,they listened and were not too pushy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Clean, efficient, friendly, thorough, and kind staff!

Clean, efficient, friendly, thorough, and kind staff!!! Have only shopped at 2 other Honda stores in the last 25 years and Auto Nation did not disappoint!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were looking for a used car in our budget, and were

We were looking for a used car in our budget, and were informed about leasing. At the end of the day we were driving away in a new Prologue thanks to Anthony who was very upfront and dedicated working with us. Overall a wonderful time at AutoNation Honda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Ramon, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The staff are very tentative and very friendly.

The staff are very tentative and very friendly. I brought my car in to get serviced due to recall notice and Sean was the one that I worked with. Sean was very communicative and and excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

If I could give a zero I would.

If I could give a zero I would. These guys are a total fraud. They texted an offer of $18000 for my listing on Craigslist. I sat there for an hour while they checked out my vehicle. Then they came back and asked me what they had offered me. They said “we overshot the runway” on that offer and pulled out a worksheet with a bunch of numbers. I walked out and thanked them for wasting my time. Stay away from these guys. They take jacking you around to a new level.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast and efficient to the car i wanted to buy.

Fast and efficient to the car i wanted to buy. The dealer was very warm and comfortable and knew every question i had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Nestor! Don't hesitate to call us if you ever need anything. Be safe on the road!