Reviews
Fast and good communication very polite was also very
Fast and good communication very polite was also very helpful I will definitely be back for services on my truck
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Ford, we look forward to having you as one of our valued customers for many more years to come!
Customer service great service technicians fair Had to
Customer service great service technicians fair Had to take my car back 3 or 4 times to get it fixed correctly
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
They were on time professional and did what they said
They were on time professional and did what they said would do. We were pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara Ford!
Not happy with dealership.
Not happy with dealership. Have not been for Mike I would have gone to different dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Unique and very appealing facility.
Unique and very appealing facility. Wonderful service. Every member of the staff was friendly, outgoing, and helpful. Roger, the manager, was welcoming and cheerful. Best of all, our sales representative, Tanya, went out of her way to find an F-150 that exactly met my expectations, then she went ‘above and beyond’ by attending to every detail and making sure we were comfortable and informed as we completed the purchase of our new F-150 FX-4 truck. And Justin in finance was efficient, prepared, pleasant and easy to work with. While we completed the sales transaction, our new truck was expertly detailed and waiting for us. All in all, this was one of the nicest and most pleasant purchase of a experiences my wife and I have had. Being lifelong Ford customers, having travelled from Highland Ranch to Northglenn for the purchase, we were welcomed and made to feel ‘at home’. Well done, everyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your thoughts about your experience with O'Meara Ford. We appreciate your business and hope you enjoy your new F-150!
Easy to work with, congenial, and told what to expect at
Easy to work with, congenial, and told what to expect at checkin. Friendly, immediate care
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing O'Meara Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Its sad when the customer has to be given the part for
Its sad when the customer has to be given the part for free and replace the recall part in the dealership parking lot in front of all the techs
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. Can you reach out with your contact information so that we can look into this further?
Tony Piazza is the worst person to deal with.
Tony Piazza is the worst person to deal with. His people left the cap off the radiator and needles to say the radiator exploded. I called the service dept and no one would answer. They let the call go over to the answering service before they closed. I had to call and was left on hold three times . I finally got ahold of the "manager " tony. He did not offer anything to me. He wanted me to drive the vechole with no antifreeze in the radiator to bring this to the dealership. I refused and told him he would have to send a tow truck. He told me he would send someone to get the vehicle add antifreeze and drive the vehicle. The person arrived and did not fill the radiator. He just handed me the antifreeze and took the vehicle back. I never received any notification of what they did to fix this. They were supposed to flush the radiator and the windshield reservoir and replace the windshield cap they lost . The next day Tony brought my vechile back to me and never did anything he promised. The windshield cap is still kissing and was never flushed because there is still antifreeze in the reservoir . He never refunded me my money for the oil change . Now I am taking my vehicle to another service place to make sure that the gaskets are not ruined on top of the radiator flush and the windshield flush . I have posted and reviewed Omeara and come to find out this is standard procedure for Omeara to treat women.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. Your issue will be brought to management, and a manager will be in touch.
Best Dealership I have ever been to prompt courteous
Best Dealership I have ever been to prompt courteous staff Very proficient in diagnosing my problem
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Caring and Able to offer solutions.
Caring and Able to offer solutions. The service team demonstrated that their goal was to find a solution that worked for me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara Ford!