Larry H. Miller Chrysler Dodge Jeep Ram 104th

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4.5
(1,449 reviews)
Visit Larry H. Miller Chrysler Dodge Jeep Ram 104th
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
New (877) 740-1942 (877) 740-1942
Used (888) 761-9114 (888) 761-9114
Service (855) 594-1223 (855) 594-1223

Inventory

See all 357 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since May 2014.
Larry H. Miller Chrysler Dodge Jeep Ram 104th in Denver is a new and used car dealership offering a full lineup of Chrysler Dodge Jeep and RAM vehicles serving customers in the Aurora and Westminster area. Our vehicle service department is a top choice for oil changes brake repair tires and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler Dodge Jeep and RAM parts and accessories. Visit our website for Chrysler Dodge Jeep and RAM incentives and to search our large selection of cars trucks and SUVs.
Our goal is to give you a great buying experience. Fast & Easy!

Service center

Phone number (855) 594-1223

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

4.5
(1,449 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great Exdperience, and out in 2.5 hours!

I gotta’ say that I’ve had some ups and downs in my life that have affected my credit, I was nervous to even think about buying a new car. I contacted Larry Miller Jeep online and made an appointment to look at cars; they set up my appointment the following day with Sterling, my sales person. When I showed up, Sterling was ready to go and very understanding of my situation and wasn’t judgmental at all. He did a great job getting me into a vehicle that I not only wanted, but also fit my budget as well. I was limited with money down, but Sterling and his sales manager pulled it off with only 2 trips to “the desk”; it was extremely painless! Finance was extremely smooth as well and Jeff Lowe, or “J-Lo” as he’s called, was super friendly and only put me into what I needed and wanted (an extended warranty). This whole experience was great! Thanks to the entire team ay Larry Miller Jeep Northglen, everyone did an outstanding job for me regarding the purchase of my new, 2023, Jeep Renegade. From the start of the process over text to the final delivery I could not have asked for better service!

5.0

Great Exdperience, and out in 2.5 hours!

I gotta’ say that I’ve had some ups and downs in my life that have affected my credit, I was nervous to even think about buying a new car. I contacted Larry Miller Jeep online and made an appointment to look at cars; they set up my appointment the following day with Sterling, my sales person. When I showed up, Sterling was ready to go and very understanding of my situation and wasn’t judgmental at all. He did a great job getting me into a vehicle that I not only wanted, but also fit my budget as well. I was limited with money down, but Sterling and his sales manager pulled it off with only 2 trips to “the desk”; it was extremely painless! Finance was extremely smooth as well and Jeff Lowe, or “J-Lo” as he’s called, was super friendly and only put me into what I needed and wanted (an extended warranty). This whole experience was great! Thanks to the entire team ay Larry Miller Jeep Northglen, everyone did an outstanding job for me regarding the purchase of my new, 2023, Jeep Renegade. From the start of the process over text to the final delivery I could not have asked for better service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Ray Burke, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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1.0

RUN!!!

Words CANNOT POSSIBLY describe the pathetic customer service here. Took our Jeep in for the 3rd time for the same issue on September 5th, 2023. Told on the 7th it would be a 4d turnaround. It is now October 19th, 7 was later, and we still do not have our Jeep. Pathetic on all accounts from everyone we’ve talked to. Dropped calls, no return calls, lies that are too many to count. There is not one, not a single person, who can return calls or answer questions as to why this is now 6wks past the time it was promised to be done. From the service advisor to the manager of the entire service department, terrible, just terrible, inexcusable treatment all around. We have bought vehicles there for the past 25yrs. At one time we had 5 vehicles from them. We used to know all the service people and used get excellent customer service. We will never, NEVER AGAIN, have ANYTHING to do with this company. I recommend everyone GO ANYWHERE BUT HERE!!! Again, there are no words to express just how horrible we have been treated and lied to for the past two months. Go anywhere else, no matter how bad it is, it cannot compare to how bad this place is.

1.0

RUN!!!

Words CANNOT POSSIBLY describe the pathetic customer service here. Took our Jeep in for the 3rd time for the same issue on September 5th, 2023. Told on the 7th it would be a 4d turnaround. It is now October 19th, 7 was later, and we still do not have our Jeep. Pathetic on all accounts from everyone we’ve talked to. Dropped calls, no return calls, lies that are too many to count. There is not one, not a single person, who can return calls or answer questions as to why this is now 6wks past the time it was promised to be done. From the service advisor to the manager of the entire service department, terrible, just terrible, inexcusable treatment all around. We have bought vehicles there for the past 25yrs. At one time we had 5 vehicles from them. We used to know all the service people and used get excellent customer service. We will never, NEVER AGAIN, have ANYTHING to do with this company. I recommend everyone GO ANYWHERE BUT HERE!!! Again, there are no words to express just how horrible we have been treated and lied to for the past two months. Go anywhere else, no matter how bad it is, it cannot compare to how bad this place is.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Matt, I'm sorry to hear about the negative experience you've had with our dealership. Your feedback is valuable and we deeply regret any inconvenience and frustration caused. We understand the importance of communication and timely service. Please allow us an opportunity to address your concerns and make things right. I would appreciate if you could contact us directly so that we can discuss a way forward. Your satisfaction is of utmost importance to us. - Brent Wood, General Manager, 720.240.2008, brent.wood@lhmauto.com

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1.0

The worst place in the world almost killed my daughter

The worst place in the world almost killed my daughter never called back been over a month been calling the news starting today. The general manager is a xxxxxx bag never called back.

1.0

The worst place in the world almost killed my daughter

The worst place in the world almost killed my daughter never called back been over a month been calling the news starting today. The general manager is a xxxxxx bag never called back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Do not I repeat, do not buy a car from these people they are pieces of xxxx. They never called me back and they almost killed my daughter. I will be suing them for what they did. Please do not ever buy anything or service your car take to a different dealership.

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5.0

Greatest ,excellent,,kindness,,no presiĂłn,,0n sell car,,

Greatest ,excellent,,kindness,,no presiĂłn,,0n sell car,, so taken my time, thanks!!!nice day

5.0

Greatest ,excellent,,kindness,,no presiĂłn,,0n sell car,,

Greatest ,excellent,,kindness,,no presiĂłn,,0n sell car,, so taken my time, thanks!!!nice day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Lost my car, did not communicate, left hanging!

After scheduling and waiting 3 months for a service appointment, we brought our grand Cherokee in for a check engine light. When we called 2 days later to check on it we were told they did not have it and we must have brought it some where else. After some time they located it. We were told Josiah was the service person on this and he would give us a call in 30 minutes. After waiting another day with no call. We were told Josiah or the service manager would call us right back. Waiting another day and no call, I insisted somebody call me shortly or I would be heading their way. About 20 minutes later I receive a text message with a link to review and approve repairs that required a credit card before they would complete the repairs. Given the lack of clarity and description of required repairs I responded requesting a conversation to understand the situation. After waiting 2 more hours and no call. I responded to the text again with a list of 7 questions I needed understanding on and I expressed my frustration with the lack of communication, but agreed at this point it was probably best to communicate by text because at minimum there would be a written record. 2 minutes later my phone rings and Josiah says hello. I shared that at this point I thought it best to go ahead and communicate through text and I asked him to respond to my questions. This is when I received the text stating, “They were no longer going to move forward on any repairs and that the car was ready to be picked up with no fees for trouble shooting the issue if I picked it up immediately. I headed that way immediately and Josiah could not be located by myself or even the service department. After waiting 25 minutes more for no show Josiah, I was handed the keys and directed to the vehicle. I would not believe this if it didn’t happen to me. I have the actual text transcript saved along with all related documents. Summary after waiting 3 months for first available appointment. Larry h miller Jeep held my vehicle for 5 days and told me to come and get it after 5 days of zero communication and no explanation. Still in shock!

1.0

Lost my car, did not communicate, left hanging!

After scheduling and waiting 3 months for a service appointment, we brought our grand Cherokee in for a check engine light. When we called 2 days later to check on it we were told they did not have it and we must have brought it some where else. After some time they located it. We were told Josiah was the service person on this and he would give us a call in 30 minutes. After waiting another day with no call. We were told Josiah or the service manager would call us right back. Waiting another day and no call, I insisted somebody call me shortly or I would be heading their way. About 20 minutes later I receive a text message with a link to review and approve repairs that required a credit card before they would complete the repairs. Given the lack of clarity and description of required repairs I responded requesting a conversation to understand the situation. After waiting 2 more hours and no call. I responded to the text again with a list of 7 questions I needed understanding on and I expressed my frustration with the lack of communication, but agreed at this point it was probably best to communicate by text because at minimum there would be a written record. 2 minutes later my phone rings and Josiah says hello. I shared that at this point I thought it best to go ahead and communicate through text and I asked him to respond to my questions. This is when I received the text stating, “They were no longer going to move forward on any repairs and that the car was ready to be picked up with no fees for trouble shooting the issue if I picked it up immediately. I headed that way immediately and Josiah could not be located by myself or even the service department. After waiting 25 minutes more for no show Josiah, I was handed the keys and directed to the vehicle. I would not believe this if it didn’t happen to me. I have the actual text transcript saved along with all related documents. Summary after waiting 3 months for first available appointment. Larry h miller Jeep held my vehicle for 5 days and told me to come and get it after 5 days of zero communication and no explanation. Still in shock!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Dealer response

Hello, thank you for reaching out. I apologize for the experience you've had during this service appointment with us. It's certainly not reflective of the level of service we strive to provide. Your feedback is essential, and I assure you that we take it seriously and we are committed to addressing these concerns. If you would allow me, I'd like to personally review the details of your experience and work to make things right. If we have not spoken by the time that you find this response, please contact me directly so we can discuss the situation further and find a suitable solution. Your satisfaction is our priority, and I appreciate your patience in this matter. - Brent Wood, General Manager, 720.240.2008, brent.wood@lhmauto.com

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5.0

I bought my new Jeep Wrangler 4xe on Saturday.

I bought my new Jeep Wrangler 4xe on Saturday. I came back in on Thursday and I was gretted by Max Houieh. He was very knowledgeable and professional. He answered all my questions and showed me things that my Jeep had that I was uncertain about. I was very pleased with how he assisted me. This is my 3rd vehicle that I have purchased through Larry H Miller. I will continue because of employees like Max.

5.0

I bought my new Jeep Wrangler 4xe on Saturday.

I bought my new Jeep Wrangler 4xe on Saturday. I came back in on Thursday and I was gretted by Max Houieh. He was very knowledgeable and professional. He answered all my questions and showed me things that my Jeep had that I was uncertain about. I was very pleased with how he assisted me. This is my 3rd vehicle that I have purchased through Larry H Miller. I will continue because of employees like Max.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your review is greatly appreciated. Our team works hard to provide a smooth and satisfying process, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

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1.0

Hi I am writing to you because this dealership Larry H.

Hi I am writing to you because this dealership Larry H. Miller Chrysler Dodge Jeep Ram 104th 1800 W 104th, Denver, CO 80234 where I took my car to has been broken into my car twice now. Multiple cars were involved the first time. I need help to getting this out there so people know what's going on at this dealership. I talked to the representative that works there. Nothing was done. Talked to the manager and stated they weren't going to do anything about it. Talked to the director and same thing. I had to file a claim through my insurance to make sure my car would be taken care of. Even had to call the Thornton Police Department twice now to make police reports. The first time the dealership called and reported but the second time they didn't I have to make this phone call. When asked to see if there was something on videotape and they stated nothing was caught. How was there enough time to steal my rims and tires the first time. My car was just left on rocks. Second time both windows were broken. How is that they had enough time to open the engine and steal the intake electrical wiring with back taillights with front bumper. Now filing 2 separate claims under my insurance is unacceptable. I feel this is unprofessional of a dealership to not own to what has happened. I have only had my car for a month and only brought it in because I had warranty and to fix what was wrong with it. They now have had my car for 2 months way longer then I had it for. This place is the most unprofessional dealership I've ever had to deal with.

1.0

Hi I am writing to you because this dealership Larry H.

Hi I am writing to you because this dealership Larry H. Miller Chrysler Dodge Jeep Ram 104th 1800 W 104th, Denver, CO 80234 where I took my car to has been broken into my car twice now. Multiple cars were involved the first time. I need help to getting this out there so people know what's going on at this dealership. I talked to the representative that works there. Nothing was done. Talked to the manager and stated they weren't going to do anything about it. Talked to the director and same thing. I had to file a claim through my insurance to make sure my car would be taken care of. Even had to call the Thornton Police Department twice now to make police reports. The first time the dealership called and reported but the second time they didn't I have to make this phone call. When asked to see if there was something on videotape and they stated nothing was caught. How was there enough time to steal my rims and tires the first time. My car was just left on rocks. Second time both windows were broken. How is that they had enough time to open the engine and steal the intake electrical wiring with back taillights with front bumper. Now filing 2 separate claims under my insurance is unacceptable. I feel this is unprofessional of a dealership to not own to what has happened. I have only had my car for a month and only brought it in because I had warranty and to fix what was wrong with it. They now have had my car for 2 months way longer then I had it for. This place is the most unprofessional dealership I've ever had to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Amber. Thank you for reaching out. Thank you for reaching out. We want all our customers to trust that their car and their belongings will be cared for while our service team handles them. If you feel anything is missing from your vehicle after your service visit, I would greatly appreciate the opportunity to address this situation personally, especially if this is not the first time. If we have not connected by the time that you find this response, I urge you to reach out to me directly. I look forward to straightening this out with you as soon as possible. - Brent Wood, General Manager, 720.240.2008, brent.wood@lhmauto.com

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1.0

Buying the car is easy.

Buying the car is easy. You'll get lied to and the runaround when you call back. A 0 rating would be more appropriate

1.0

Buying the car is easy.

Buying the car is easy. You'll get lied to and the runaround when you call back. A 0 rating would be more appropriate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We want each customer to feel like they enjoyed a transparent car buying experience, clear of any confusion or misunderstandings. I hope that you’ll give me the chance to ensure everything was handled properly and to answer any questions you might have. Please give me a call and we can get to the bottom of this together. - Brent Wood, General Manager 720.240.2008, brent.wood@lhmauto.com

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1.0

Do NOT Go to LHW on 104th in Denver, CO

This has to be one of the worst dealerships around! I brought my car in for an oil change and tire rotation. When I received it back one of my wiper blade arms no longer worked and it poured out that night. My wiper arms worked perfectly fine when I brough it in. I have left multiple messages for them but they refuse to return my call or to fix this. The customer service here is extremely rude and unprofessional. I just want them to take responsibility that they messed it up and to fix it.

1.0

Do NOT Go to LHW on 104th in Denver, CO

This has to be one of the worst dealerships around! I brought my car in for an oil change and tire rotation. When I received it back one of my wiper blade arms no longer worked and it poured out that night. My wiper arms worked perfectly fine when I brough it in. I have left multiple messages for them but they refuse to return my call or to fix this. The customer service here is extremely rude and unprofessional. I just want them to take responsibility that they messed it up and to fix it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, Jim. Thank you for reaching out. We want all our customers to trust that their car will be cared for while our service team handles them. If you feel your vehicle was damaged in any way during your service visit, I would greatly appreciate the opportunity to address this situation personally. If we have not connected by the time that you find this response, I urge you to reach out to me directly. I look forward to straightening this out with you as soon as possible. - Brent Wood, General Manager, 720.240.2008, brent.wood@lhmauto.com

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5.0

Sterling and Lee were both amazing to work with.

Sterling and Lee were both amazing to work with. They helped me get the jeep I want and jumped through many loop holes to figure things out and work with me! They also made the experience super positive and fun!! Definitely a experience i won't forget!

5.0

Sterling and Lee were both amazing to work with.

Sterling and Lee were both amazing to work with. They helped me get the jeep I want and jumped through many loop holes to figure things out and work with me! They also made the experience super positive and fun!! Definitely a experience i won't forget!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our dealership for your automotive needs and for sharing your positive experience with us. We're glad to hear that our team was able to provide you with the assistance you needed and we hope to have the opportunity to serve you again in the future.

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