Berkenkotter Motors Castle Rock

I cannot thank Dan and his team for the exceptional customer service they provided for me. I purchased a Ford Escape from them back in February. And not even two months later my entertainment system went out and Dan and his team went out of their way to fix the issue after ordering parts they realized it’s a way bigger issue. So Dan was able to contact Ford and get it repaired for free as we found out it was a recall and was repaired ASAP. I cannot thank his team enough!

Great customer service and very helpful. They put new tires on my trailer and made sure we were happy and satisfied with the whole experience. My wife and I will go back to them if and when we find ourselves in need of another vehicle.

Marko and BJ are awesome. Straight forward, Honest and integrity. The strangest thing I’ve ever experienced at a car lot. New or used. I have already recommended them to my friends and I will be buying my next vehicle with these guys

Very happy with my new 2016 Toyota 4Runner! It’s perfect for my family and I. We were looking for something affordable that also fit our wants and needs! I highly recommend this dealership and especially this location. The whole staff was friendly and gave us piece of mind with their great warranty! Very happy customer!

We were so pleased with the service we received here. Wade and Dan were so helpful and we didn't feel like they were trying to just make money off of us but instead help us find a car that would really suit our needs. We felt they were completely honest and upfront about the used car we purchased. They were also so accommodating to our family allowing us to put our car seats in for a test drive to make sure it would be enough room for our family. They even gave my 3 year old some toys to play with and take home. We are proud to support a small business in our community during this crazy Covid time and will definitely be back when it's time to purchase our next vehicle.

They called me one time and nothing more even though I asked they keep me informed. You can’t deal if they won’t talk.

The staff is the key, very friendly and make you feel welcome, no pressure type sales, all the staff have been working at the dealership for several years. Its the type of dealership that will be the first place I will look when wanting to purchase my next vehicle. Thanks again for making my buying experience one of the best I have ever had.

Steve is a xxx. He's arrogant and a liar. I cannot believe the unprofessionalism i witnessed today. Please stay far away from this place.

The sales team are unhelpful and do not communicate. My credit isn't perfect (it stretched due to the global pandemic) so they decided to bad mouth me behind my back. I am now back to work, going strong after the shutdown and was willing to pay up to half down to get into a vehicle and/or have a cosigner. They never even called me to try and work something out after running my credit. Pure chickens#! .

Worst experience ever buying a car. They sold me a lemon and refuse to fix it after I bought it. Hasn't worked since I drove it off the lot. They took advantage of a daughter and mother who don't know anything about cars and trusted their word. The owner Dan is very rude and stated he will only fix cars depending on whether he likes you or not. Totally regret doing business with them I wouldn't recommend this to my worst enemy.