Reviews
As always, we had a great service experience.
As always, we had a great service experience. The professionalism, efficiency and fantastic customer service from Marek Kozlowski and his service team are a primary factor of why we continue to be loyal Jeep owners. They are the best!
As always, we had a great service experience.
As always, we had a great service experience. The professionalism, efficiency and fantastic customer service from Marek Kozlowski and his service team are a primary factor of why we continue to be loyal Jeep owners. They are the best!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Jeep West! If you ever need help, just give us a call. Happy motoring!
We traded a vehicle from this dealership on January 1st,
We traded a vehicle from this dealership on January 1st, 2026 and the very next day the car would not start due to a dead battery. This issue occurred immediately after purchase, which already raised concerns about the inspection process. When we contacted the dealership, we were instructed to purchase a new battery out of pocket and were explicitly told we would be reimbursed. We followed their instructions in good faith and purchased the battery on Friday, only to be told reimbursement would be issued on Monday. Monday came — and suddenly the story changed. Now we’re being told the check will not be provided as promised, with no clear explanation or urgency to fix a problem that should never have been ours to begin with.This dealership has caused unnecessary stress, inconvenience, and wasted time over a problem they were responsible for. The lack of communication, accountability, and follow-through is unacceptable.
We traded a vehicle from this dealership on January 1st,
We traded a vehicle from this dealership on January 1st, 2026 and the very next day the car would not start due to a dead battery. This issue occurred immediately after purchase, which already raised concerns about the inspection process. When we contacted the dealership, we were instructed to purchase a new battery out of pocket and were explicitly told we would be reimbursed. We followed their instructions in good faith and purchased the battery on Friday, only to be told reimbursement would be issued on Monday. Monday came — and suddenly the story changed. Now we’re being told the check will not be provided as promised, with no clear explanation or urgency to fix a problem that should never have been ours to begin with.This dealership has caused unnecessary stress, inconvenience, and wasted time over a problem they were responsible for. The lack of communication, accountability, and follow-through is unacceptable.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 578-6104 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Jake was great!
Jake was great! We enjoyed the entire sales process and are very happy with the car. We recommend them to anyone shopping for a new car.
Jake was great!
Jake was great! We enjoyed the entire sales process and are very happy with the car. We recommend them to anyone shopping for a new car.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Alexander, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep West. Thanks for the recommendation, and have an amazing day!
We had a wonderful experience.
We had a wonderful experience. The jeep we wanted was in stock, and pulled right around.
We had a wonderful experience.
We had a wonderful experience. The jeep we wanted was in stock, and pulled right around.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are pleased to hear you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Very helpful team, from sales with Nicky and Christine to
Very helpful team, from sales with Nicky and Christine to financing. Found exactly what I was looking for and felt their staff were focused on what I wanted.
Very helpful team, from sales with Nicky and Christine to
Very helpful team, from sales with Nicky and Christine to financing. Found exactly what I was looking for and felt their staff were focused on what I wanted.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Jeep West! Please don't hesitate to reach out if there's anything additional we can do for you.
I received great service.
I received great service. Steve helped me and I was very satisfied. They let me drop the vehicle off the night before and it was ready the next night. Very efficient!
I received great service.
I received great service. Steve helped me and I was very satisfied. They let me drop the vehicle off the night before and it was ready the next night. Very efficient!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jennelle, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!
Paul was my service advisor who communicated every step
Paul was my service advisor who communicated every step while my jeep was getting serviced. He was very customer oriented and I really appreciate how fast my jeep was finished.
Paul was my service advisor who communicated every step
Paul was my service advisor who communicated every step while my jeep was getting serviced. He was very customer oriented and I really appreciate how fast my jeep was finished.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep West. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I tried to ge finicial from differents banks but with my
I tried to ge finicial from differents banks but with my ITIN wasn?t possible until I tried with Autonation so i?m grateful with all the employees
I tried to ge finicial from differents banks but with my
I tried to ge finicial from differents banks but with my ITIN wasn?t possible until I tried with Autonation so i?m grateful with all the employees
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
From the time I communicated with them to the time I
From the time I communicated with them to the time I purchased the vehicle was a good experience! The sales and finance Team was very helpful in helping me purchase a new vehicle that was a great fit for me! I am so thankful for these guys!
From the time I communicated with them to the time I
From the time I communicated with them to the time I purchased the vehicle was a good experience! The sales and finance Team was very helpful in helping me purchase a new vehicle that was a great fit for me! I am so thankful for these guys!
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kimberly, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
We have worked with Marek for many years, and hope he is
We have worked with Marek for many years, and hope he is there for many more. Always helpful, courteous and pleasant!
We have worked with Marek for many years, and hope he is
We have worked with Marek for many years, and hope he is there for many more. Always helpful, courteous and pleasant!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Marek here at AutoNation Chrysler Jeep West! Don't hesitate to call us if you ever need anything. Be safe on the road!