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AutoNation Chrysler Jeep West

(1,993 reviews)
Visit AutoNation Chrysler Jeep West
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award

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New (866) 454-1696 (866) 454-1696
Used (866) 689-6603 (866) 689-6603
Service (877) 668-3040 (877) 668-3040

Inventory

See all 431 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since February 2003.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Meet our employees

Reviews

(1,993 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Jeep West from DealerRater.

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Good.

Good. Pretty much as expected . No surprises. Too much high pressure to buy add-ons.

Good.

Good. Pretty much as expected . No surprises. Too much high pressure to buy add-ons.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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This is my 7th or 8th purchase with this dealership.

This is my 7th or 8th purchase with this dealership. I keep coming back, and so I am satisfied.

This is my 7th or 8th purchase with this dealership.

This is my 7th or 8th purchase with this dealership. I keep coming back, and so I am satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Absolutely amazing team!

Absolutely amazing team! Was super nervous going into dealerships but Caidan and Xavier made us feel as ease and helped us get the Jeep of my dreams!

Absolutely amazing team!

Absolutely amazing team! Was super nervous going into dealerships but Caidan and Xavier made us feel as ease and helped us get the Jeep of my dreams!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had such a positive experience with us, Jonesy! If you ever need help, just give us a call. Happy motoring!

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Staff was friendly.

Staff was friendly. Sales rep (Joe Eckes) was great. He responded quickly to emails and calls and answered all my questions. I was very happy with my experience.

Staff was friendly.

Staff was friendly. Sales rep (Joe Eckes) was great. He responded quickly to emails and calls and answered all my questions. I was very happy with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Brad, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Chen was so helpful and knowledgeable about my vehicle.

Chen was so helpful and knowledgeable about my vehicle. Everyone was great to work with!

Chen was so helpful and knowledgeable about my vehicle.

Chen was so helpful and knowledgeable about my vehicle. Everyone was great to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep West. Please don't hesitate to reach out if there's anything additional we can do for you.

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The dealership was great.

The dealership was great. I would recommend to others if they were in the market for a Jeep.

The dealership was great.

The dealership was great. I would recommend to others if they were in the market for a Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Brad, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Nicky was simply fantastic to work with.

Nicky was simply fantastic to work with. I had a great experience. The dealership was super helpful as well

Nicky was simply fantastic to work with.

Nicky was simply fantastic to work with. I had a great experience. The dealership was super helpful as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

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We are so grateful to have been able to work with the

We are so grateful to have been able to work with the team at Autonation Chrysler Jeep West. Andre Terry, Chris Collins and Jon Creighton made us feel like family members rather than customers at a car dealership. We even had an issue with the vehicle we purchased, and they took it back no questions asked and helped make sure we ended up with the right vehicle for our family. These people will have a place in our hearts forever and we could not recommend them enough to others. If you need a vehicle, these are the people you need to work with!

We are so grateful to have been able to work with the

We are so grateful to have been able to work with the team at Autonation Chrysler Jeep West. Andre Terry, Chris Collins and Jon Creighton made us feel like family members rather than customers at a car dealership. We even had an issue with the vehicle we purchased, and they took it back no questions asked and helped make sure we ended up with the right vehicle for our family. These people will have a place in our hearts forever and we could not recommend them enough to others. If you need a vehicle, these are the people you need to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Darren, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Efficient and quick process.

Efficient and quick process. I was in my new Jeep Gladiator and headed home in under two hours. The salesman, Jeb Shultz, was a pleasure to deal with.

Efficient and quick process.

Efficient and quick process. I was in my new Jeep Gladiator and headed home in under two hours. The salesman, Jeb Shultz, was a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dean, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Salesman (Chen) was easy to work with, and entire process

Salesman (Chen) was easy to work with, and entire process was pretty straightforward. Highly recommend!

Salesman (Chen) was easy to work with, and entire process

Salesman (Chen) was easy to work with, and entire process was pretty straightforward. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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See all 1993 reviews