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Staff was nice and made things easy. Didn't feel forced to buy anything. Was educated and shown the best options to fit my needs.
Appointment was at 10am.
Appointment was at 10am. Didn’t leave until 2pm. Oil change, tire rotation & brake check (all made during the online booking process). Appointment was booked on 12/28/2022 for 01/25/2023, and was told we would have to wait. Don’t offer appointments if you can’t commit to them. I understand the labor shortages happing as I am in the construction industry, but don’t over book and leave customers waiting hours. Had a missing tire valve cap, they did not even replace it. Asked about the brakes, was told they don’t see the notes from the booking we make and was told to power wash rotors?!?! I’m not confident the brakes are even checked.
Great experience, and easy transaction.
Great experience, and easy transaction. I’d definitely buy here again. Ayden helped me through the process, and I love my new car!!
recall and routine service
2 recalls performed. As far as I know they were done correct (software issues). My oil pressure gauge is not working after the routine oil change so I will have to take re schedule a appointment to have that fixed
Hi Kerry, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6104 to discuss what we can do to help.
The experience of the people that took care of me was
The experience of the people that took care of me was great. They acted in a very professional manner and told me exactly what was wrong about my vehicle. I like that. No beating around the bush. Thank yall for being nice and considerate.
Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Autonation Jeep in Lakewood
Easy scheduling by Steve and fast repair service. Great service. A car wash would be a nice thing to do for a loyal customer.
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Used 2015 Chevy Tahoe
Very helpful answering and did not pressure me to buy.
Hi Adrian, it is great to read such wonderful comments about your recent experience with us! We look forward to your next visit! Take care!
Turn Signal Repair
Steve Johnson kept me informed daily on the issue with an open circuit in my turn signal. I always use Steve for my service appointments as he keeps me up to date on where we are with the service and when the service is complete. This is very important to me to know what is happening with the service and if any issues are found.
Hi Bill, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Jeep West. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Dealership is very clean.
Dealership is very clean. Aydin was very helpful and was quick to help me find exactly what i was looking for. The staff was very helpful and friendly with my purchase. I have already told friends that are looking to purchase about AutoNation.
Hi, we're happy you found Aydin to be so supportive during your experience here at AutoNation Chrysler Jeep West. We appreciate your recommendation of AutoNation Chrysler Jeep West and we hope to be of service again in the future.
Oil change,Rotation, recall service
Great experience overall. Friendly staff and they were willing to squeeze in the extra recall during my oil change
Hi Erin, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!