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AutoNation Chrysler Jeep West

(2,028 reviews)
Visit AutoNation Chrysler Jeep West
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (866) 454-1696 (866) 454-1696
Used (866) 689-6603 (866) 689-6603
Service (877) 668-3040 (877) 668-3040

Reviews

(2,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Jeep West from DealerRater.

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Service department

Extremely helpful service staff. An exceptional service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bill, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

service

I am having a problem with one tire since my oil change and tire rotation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you have any questions or concerns regarding this issue, please feel free to reach out to us directly. Have a great day.

You?ll Be Pleased. I was.

I was in the market for a used vehicle after getting a new job and not needing a car for a number of years. I?ve been skeptical of AutoNation after a very poor experience several years ago; however, I felt good about this place and was thankful they had something I wanted to purchase. As someone with mediocre credit and anxiety during the purchase, Chrissy made me feel welcome and comfortable. She deserves all the credit that I?m in a car I really enjoy. Kudos to the dealer and to Chrissy specifically.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chris, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

Excellent Customer Service

When we initially contacted Auto Nation we were told they were two weeks out on appointments. Because it had to do with a radiator they fit us in quickly to their schedule. Now that's customer service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Laura, thank you for your positive review. We're happy to have been of service to you! Feel free to stop by if you ever need any more help. Safe travels!

car owner

car repair very fast drop the car off at 2.00 pm and they call at 4 .00 pm and say the car is ready for pick up love this service department than you DAN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you taking the time to leave us a response, Eduardo! If you ever need more help, just give us a call. Happy motoring!

AutoNation Jeep West, Golden, CO - Jeep service

I have used this dealership's service for all maintenance and repairs on our current Jeep Grand Cherokee and for a Jeep Wrangler I owned earlier. Our experience has always been excellent. Repairs and routine service have always been done quickly and effectively. The service department staff has always kept us apprised and completed the work on time and as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Jeep West. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!

Love this dealership!

AutoNation has always taken great care of our vehicles. They are kind and direct and never try to sell us more than what we need. The whole service team is truly amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Autonation Jeep West Golden Colorado

Purchased 4 new Jeeps from Rob since 2005 and have ALWAYS taken them here ALL my service and Repairs (ask for Craig). Great service and no pressure sales. Enjoy going to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

William, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Jeep West. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!

great service from Taylor! :)

Just bought a new-to-me Forester from Taylor and it was a great laid back experience. There was no hassle or pressure and I got just the car I wanted at a fair price. They even gave me a full tank of gas when I picked it up. It was a smooth transition from start to finish and left with a great car. Thanks again Taylor! Appreciate the great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sue, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Chrysler Jeep West. We hope to be of service to you again in the future. Best wishes, AutoNation Chrysler Jeep West

Very good

Very good! Communication was very good. Very courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.