AutoNation Buick GMC West

No bs straight honest sales, Erich was a great salesman

We purchased a 2020 GMC 2500HD AT4 from AutoNation Buick GMC West and are extremely satisfied with our experience. Christine Gee (Sales) was always available... to find an answer for any questions or requests we had. She even arranged a test tow of our boat/trailer behind the truck we were interested in. Matt Hopper (Sales Manager) put together a deal that was fair with no frills and went far above and beyond what we were expecting. Bottom line, do not hesitate to go straight to this dealership when you are in the market for a luxury American made automobile. The cars and the team at AutoNation Buick GMC West are beyond reproach!

The service has always been excellent in the 10 years I have been coming here. There are closer dealers I could use but the quality I receive here is... worth the trip.

Had an awesome buying experience. Laura and her team were great to work with! After selecting my car I was in and out the door in 40 minutes. Paperwork... and credit application process were a breeze.

I had a really bad experience at their sister store next door Jeep Auto Nation West Colfax when I felt I was being treated differently and rudely because... I am gay. I brought it to the attention of the GM and he proceeded to tell me that I was basically having a pity party. At first this enraged me and then I did have a pity party for him not for myself. It was really sad to me that either someone keeps themself that WILLFULLY IGNORANT or they were actually raised to think this way. I hope he one day realizes how completely WRONG his words to me were and how hurtful they are and they do have an effect. I wanted to sell my Jeep and to my surprise this dealership had given me the best appraisal on my Renegade. I called Ryan the sales manager at the Jeep dealership and asked him in spite of everything if he would still buy my Jeep and honor that appraisal. Not only did Ryan say absolutely! He arranged the purchase through this dealership next door so that I wouldn't have to feel that weird akward feeling you get when you're being targeted for discrimination. The experience over here was great! We were greeted as we parked our car by a very nice lady and she stayed with us until she handed us a check and said goodbye. Very wonderful experience! I would love to change my review for the Jeep dealership but that could only happen if the GM there apologized and promised to educate himself on discrimination and how to handle complaints of it.

Easiest purchase I have ever made! Kyle was awesome from start to finish. Upfront pricing and no gimmicks.

Everyone was very helpful and the work was done timely and I will service my Hummer there again. The one thing I wish you would do is what Medved Chevrolet... does and that?s wash my car and vacuum the inside what a great service but you guys never do that it might be something you want to think .

they were transparent about the vehicle history and the process. The sales rep was friendly and listened to what I was looking for. I appreciated the... service.

I was treated courteously and efficiently. The regular services and the front wheel alignment seem to have been completed just fine. However, the voice... inputting function for the navigation system wasn't working. I ordered having it repaired, and was told that it had been fixed, but it still doesn't function.

Dale, the Service Manager is great! In his absence last Saturday, his colleague, Chris, was also great! They accommodate your timing and service needs... and then they deliver.