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AutoNation Buick GMC West

(474 reviews)
Visit AutoNation Buick GMC West
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
New (877) 468-6895 (877) 468-6895
Used (888) 839-0144 (888) 839-0144
Service (877) 504-6604 (877) 504-6604

Inventory

See all 204 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2003.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(474 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Buick GMC West from DealerRater.

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Excellent experience with no pressure.

Excellent experience with no pressure. Great service and appreciated the communication both through text and phone. Tyler and Matt were knowledgable, professional and a breeze to work .

Excellent experience with no pressure.

Excellent experience with no pressure. Great service and appreciated the communication both through text and phone. Tyler and Matt were knowledgable, professional and a breeze to work .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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The place couldn't be worse.

The place couldn't be worse. Had my car for two full days and still couldn't even give us a diagnosis. Wasn't even asking to get it fixed- just find out what was wrong. I don't think they even looked at it once.

The place couldn't be worse.

The place couldn't be worse. Had my car for two full days and still couldn't even give us a diagnosis. Wasn't even asking to get it fixed- just find out what was wrong. I don't think they even looked at it once.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Austen is knowledgeable, efficient and friendly.

Austen is knowledgeable, efficient and friendly. I love that the tech sends you a video of your vehicle and what he?s working on. And the best of all is that they got me out in a timely manner

Austen is knowledgeable, efficient and friendly.

Austen is knowledgeable, efficient and friendly. I love that the tech sends you a video of your vehicle and what he?s working on. And the best of all is that they got me out in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're happy you found our staff to be so supportive during your experience here at AutoNation Buick GMC West. If you ever need help, just give us a call. Happy motoring!

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Joey was great service manager.

Joey was great service manager...car service correct and prompt...very positive experience. Car was returned clean and with a full service report. Highly recommend dealership.

Joey was great service manager.

Joey was great service manager...car service correct and prompt...very positive experience. Car was returned clean and with a full service report. Highly recommend dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy you found our staff to be so supportive during your experience here at AutoNation Buick GMC West. Thanks for the recommendation, and have an amazing day!

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Great service and appreciated the communication both

Great service and appreciated the communication both through text and phone. Courtesy from staff great

Great service and appreciated the communication both

Great service and appreciated the communication both through text and phone. Courtesy from staff great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Melody, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Excellent experience with no pressure.

Excellent experience with no pressure. Adrian helped me find the perfect new truck! Financing was smooth and fast.

Excellent experience with no pressure.

Excellent experience with no pressure. Adrian helped me find the perfect new truck! Financing was smooth and fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Doug, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

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Looked for a low mileage Acura TLX or TSX for six months

Looked for a low mileage Acura TLX or TSX for six months and I found this car near me. It was nicely detailed and looked well cared for from the posting on Cars dot com. The sales rep called me very soon after my initial query. The entire buying process took an effortless one hour and I was on my way with the beauty,

Looked for a low mileage Acura TLX or TSX for six months

Looked for a low mileage Acura TLX or TSX for six months and I found this car near me. It was nicely detailed and looked well cared for from the posting on Cars dot com. The sales rep called me very soon after my initial query. The entire buying process took an effortless one hour and I was on my way with the beauty,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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Great service always have been there a few times and

Great service always have been there a few times and bought a few vehicles every one is always so helpful

Great service always have been there a few times and

Great service always have been there a few times and bought a few vehicles every one is always so helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Josh and Yami were knowledgable, professional and a

Josh and Yami were knowledgable, professional and a breeze to work with. Love my new truck.

Josh and Yami were knowledgable, professional and a

Josh and Yami were knowledgable, professional and a breeze to work with. Love my new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Buick GMC West. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Very professional listened to my concerns made trading

Very professional listened to my concerns made trading easy trained me on the features I am very pleased with the purchase and the individuals that helped me

Very professional listened to my concerns made trading

Very professional listened to my concerns made trading easy trained me on the features I am very pleased with the purchase and the individuals that helped me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the warm recommendation of the team here at Autonation Buick GMC West. Don't hesitate to call us if you ever need anything. Be safe on the road!

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