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Martin Chevrolet

(2,438 reviews)
Visit Martin Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 835-8311 (888) 835-8311
Used (877) 289-9610 (877) 289-9610
Service (815) 261-0712 (815) 261-0712

Reviews

(2,438 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Martin Chevrolet from DealerRater.

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Ralph got me in on time and Paul took good care of my new...

Ralph got me in on time and Paul took good care of my new Corvette. I recommend Martin to all the Corvette owners I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ralph and Paul will be pleased to hear your compliments. We really appreciate the review and the recommendation! See you next time! - Martin Chevrolet

Brought our traverse in for a oil change and tire...

Brought our traverse in for a oil change and tire rotation. Ralph was fantastic on time!!! Awesome job!! Thanks, Sean Smith

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sean, We appreciate you choosing Martin Chevrolet for all your service needs! Take care and drive safe! - Martin Chevrolet

The staff is always helpful and professional. I trust...

The staff is always helpful and professional. I trust Martin Chevrolet and will continue to be loyal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

On behalf of the Martin Chevrolet team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others, and we look forward to seeing you again next time! - Martin Chevrolet

I would still recommend as I love having free oil changes...

I would still recommend as I love having free oil changes but I’m disappointed in the last few times I’ve been in. Went in for an oil change and mentioned that I had a sensor blinking at me but they never checked and I assumed all was well since they hadn’t said anything. Wiper fluid was also not topped off. Went in a week later because the check engine light was on, mentioned about wiper fluid not being filled. Left with an estimate for $2500 in repairs with no way around and wiper fluid still not filled (did not realize until I got home)! Looked over my estimate and they gave me a quote for something pertaining to AWD when my car isn’t and told me a 10 hour job was going to take 2-weeks. No loaners (car shortage so they needed to sell all loaners) and no reimbursement for a loaner. Second opinion on said repairs from another place and was quoted a more reasonable price for something that ISN’T even a major issue right now. Small, minor leak of the power steering hose that needs to be replaced where Martin Chevy told me a whole lot more needed to be done! So i don’t know what Martin Chevy did with my car for almost 2 hours but I will not be scheduling service there. They’re hurting for money so they’re trying to nickel and dime for every service they can get.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ocee was excellent! Appreciated that he made sure to...

Ocee was excellent! Appreciated that he made sure to have my car ready as I had to get to a Dr appt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your comments and feelings about OC! We will be sure to pass along you comments to him and the rest of the team! Take care and drive safe! - Martin Chevrolet

Great experience, except I had to follow up on my part,...

Great experience, except I had to follow up on my part, immediately after, I was informed it was there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sorry about the miscommunication! We really appreciate the positive review and look forward to seeing you again soon! - Martin Chevrolet

Very clean and friendly dealership, Adam was great to...

Very clean and friendly dealership, Adam was great to work with, the process was easy we were able to make the purchase by phone and once the paper work was ready we just went to sign. We will for sure be going back to Martin Chevy for all our sales and service needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. We sincerely hope you enjoy every mile in your new truck! - Martin Chevrolet

They’re always courteous and helpful, keeping me informed...

They’re always courteous and helpful, keeping me informed about what my vehicle needs to perform optimally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave a review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again next time! - Martin Chevrolet

Great service, overall good experience and car was ready...

Great service, overall good experience and car was ready when they said it would be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is great to hear everything was done timely and to your satisfaction! We hope to be of service to you again in the future. -Martin Chevrolet

Service was great. One of the salesman even went out in...

Service was great. One of the salesman even went out in the pouring rain and brought my car back into the garage after my oil change.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback about your visit here to Martin Chevrolet. We are very happy to have provided you with such a positive experience! Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet