Martin Chevrolet

Everyone is always friendly and polite. It has always been a great experience every time we are in.

Brought car in due to bad thermostat and sensor. Quoted price of $968 for thermostat and Sensor. Once the car was put on lift, they said 2 bushings in the rear of the car were bad. Given the price of $840. These prices I was told were for the total price out the door. I agreed. Was charged $2,100. I asked why they said he forgot some of the cost. After driving car home about 3 days later a P0420 code came on Which is catalytic converter. Popped hood saw that the plug connecting air filter was broken and the line feeding the antifreeze coolant was not connected; bolts were missing that hold it down. Also, a strap for a hose was broken and not connected to the hose. Checked with google on what had to be taken off to replace the thermostat. All parts broken or not connected were on the list of where they were working. The dealer stated they never worked in that area. Went to carx with car and they said what google stated that all those parts were located where they were working. Really!!!! Now the dealer says the catalytic converter needs to be replaced. The code went away after the air filter plug was plugged back in. I erased the p0420 code and have been driving for about a week and still no code comes back on. Dealer stated the Air filter plug would not put out a P0420 code Google says it will, and car x says it will. I guess google and carx are lying I drive 30 miles one way for Martin Chevrolet. Looks like I have to find another dealer I can believe. Still have a broken plug and broken hose clamp. Also was broken was a specialty horn that was installed in that same area. Shame I really thought I found a good dealership

Should not take 3 hours for an oil change and my windshield spider cracked in the process

This was a better experience than I had before. There was better communication I really appreciate Ralph who I've dealt with for many years there and the staff along with my salesperson always so nice

It is very friendly and courteous. The service areas was clean. Waiting room also was clean. There is coffee and water for each costumer that is waiting. Of course plenty of new cars to look at for your next purchase.

Jack was a very pleasant guy and cared about my concerns of my car. Jack was very patient with me and looked into how he could help me and found, I was covered under my extended warranty. My experience with Martin Chevrolet has always been very good ??

Service was great and Ralph showed me what was a concern for my vehicle that should be addressed soon

Martin Chevrolet is a wonderful dealership that truly values its customers. From purchasing a vehicle to having it serviced, the staff strives to provide a welcoming, professional, and positive experience. The management team genuinely cares about customer satisfaction and is willing to go above and beyond to address concerns and make things right. Overall, Martin Chevy is a dealership I trust and would happily recommend to others!

At least 15 words. At least 15 words. At least 15 words. At least 15 words.

I have been a loyal customer for years, but over the past few years, the service dept has been deplorable. My oil cap was left off and trapped under the hood, requested services were not complete and most recently, text messages regarding service issues were ignored. I later was informed the was let go and no one could access our service conversation texts. I will not be returning to this facility!!!