Martin Chevrolet

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4.8
(1,641 reviews)
Visit Martin Chevrolet
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–9:00pm
Tuesday 7:00am–7:00pm 9:00am–9:00pm
Wednesday 7:00am–7:00pm 9:00am–9:00pm
Thursday 7:00am–7:00pm 9:00am–9:00pm
Friday 7:00am–7:00pm 9:00am–9:00pm
Saturday 7:00am–3:00pm 9:00am–6:00pm
Sunday Closed Closed
New (888) 835-8311 (888) 835-8311
Used (877) 289-9610 (877) 289-9610
Service (815) 261-0712 (815) 261-0712

Inventory

See all 114 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2012.
Martin Chevrolet is excited to be Crystal Lake and McHenry County's newest Chevy dealer! We handle every transaction in a very simple straight-forward and transparent manner and our goal is to make your car buying experience fun!

Our goal is to not only satisfy our customers but to create loyal advocates for our dealership. We want to be your dealership of choice for years to come. We are very committed and passionate dealers who live in the community and are focused on becoming the most reputable volume dealership in the Chicagoland Area.
Chevy is BACK in Crystal Lake!

Service center

Phone number (815) 261-0712

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

View all 21 employees View less employees

Reviews

4.8
(1,641 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Martin Chevrolet from DealerRater.

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5.0

Great customer service and communication!

Great customer service and communication! The guys in the shop are great and I always leave happy.

5.0

Glad I got taken care of but my breaks still make noises

Glad I got taken care of but my breaks still make noises which still concerns me.

4.0

Took my Mitsubishi car in to have the underside checked,

Took my Mitsubishi car in to have the underside checked, because I had driven over a curb. Then needed new tires. Appreciated the fact they could get me in to determine if there was any damage.

Dealer response

We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

5.0

Everyone at the dealership was friendly and helpful.

Everyone at the dealership was friendly and helpful. I just purchased the truck so let's wait and see what kind of service they will provide me.Its too soon to really make a honest opinion of them.Just want to be fair to them

Dealer response

Cyan, We couldn’t be happier that we provided you with a great car buying experience. We wish you many happy miles in your new Chevrolet and we look forward to serving you for many years to come! - Martin Chevrolet

4.0

Person I dealt with was very friendly and professional.

Person I dealt with was very friendly and professional. The problem was diagnosed very quickly and work was completed in a timely manner.

Dealer response

Rosen, We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

3.0

While the actual service seems acceptable so far, the

While the actual service seems acceptable so far, the communication (sparse and not always clear), time to resolve the issue, lack of amenities (such as courtesy vehicles), explanation why the part failed (later finding out that Chevy is notorious for this failure for this model year) and explanation why the replacement part will last longer than the original were not positive.

Dealer response

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to our Service Manager, Duane Hill, at your earliest convenience so we may further assist you in working towards a resolution. - Martin Chevrolet

5.0

Adam and his team were awesome and made the whole car

Adam and his team were awesome and made the whole car buying experience easy and enjoyable!

Dealer response

Jen, "Easy and enjoyable experience" is the best compliment! Thanks so much for letting us know how your purchase with Adam went. We hope you are enjoying that beautiful new truck! - Martin Chevrolet

5.0

Martin did a great job doing repairs needed on my Equinox

Martin did a great job doing repairs needed on my Equinox and I had a loaner to use as it was a two-day job. Ralph was helpful through the process.

Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. We sincerely value your business and look forward to your next visit! Take care! - Martin Chevrolet

5.0

They have an excellent Corvette specialist that is highly

They have an excellent Corvette specialist that is highly recommended by people in my car club.

Dealer response

On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Paul Baumgartner. We will be sharing your feedback with our team. Take care and enjoy that Corvette! - Martin Chevrolet

5.0

Service department is fantastic, all the guys are great.

Service department is fantastic, all the guys are great. The technician did a great job finding the problem with my vehicle and got it fixed

Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

See all 1,641 reviews