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Martin Chevrolet

(2,438 reviews)
Visit Martin Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 835-8311 (888) 835-8311
Used (877) 289-9610 (877) 289-9610
Service (815) 261-0712 (815) 261-0712

Reviews

(2,438 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Martin Chevrolet from DealerRater.

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We had a wonderful experience with Adam and every other...

We had a wonderful experience with Adam and every other employee we worked with. Adam was very kind, listened to what we needed, answered all of questions and was very patient. I would recommend anyone to go there to buy a vehicle. Very family oriented so you feel very taken care of.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Adam able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

I bought a used truck from Joel. The two maintenance...

I bought a used truck from Joel. The two maintenance concerns I had about the mileage were addressed before even seeing the truck. The truck is certified pre-owned and came with additional warranty beyond factory offering. Also, Martin provided free lifetime oil changes and car washes. Absolutely everything was addressed professionally.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for sharing your experience with Martin Chevrolet and Joel Storm. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Thanks again and enjoy that new GM-Certified Truck! - Martin Chevrolet

Martin Chevy does a great job of putting their customers...

Martin Chevy does a great job of putting their customers first, and being fair, open, and honest with you. It has been a pleasure working with them the past six years.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure working with you for the last 6 years as well! On behalf us all of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience and we will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! - Martin Chevrolet

Honestly I don’t know where to start. Joey was fantastic....

Honestly I don’t know where to start. Joey was fantastic. I would have never thought about owning a brand new truck if it wasn’t for him. Joey knew our budget and worked with us very well. My wife and I couldn’t ask for better service. Joey’s knowledge on the different Silverado trims was a plus. We were able to take home a 2020 RST. Joey was super friendly and never pressured us to buy a new vehicle. I owe all my thanks to Joey and the amazing staff at Martin Chevrolet for everything they did for my wife and I.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for choosing Martin Chevrolet to buy your new Silverado! We're pleased to know we have been able to exceed your expectations and really help you out. Thanks for this wonderful review and enjoy your new truck! - Martin Chevrolet

BOUGHT A TRAX

RECENTLY PURCHASED A TRAX FOR THE KIDS. THE SALES AND FINANCE PROCESS WAS SUPER EASY. OUR SALESMAN, ED, WAS PHENOMENAL! HE MADE SURE TO GET ALL 3 OF MY CHILDREN IN TO THE DEALERSHIP, SO HE COULD GO THROUGH EVERY ASPECT OF THE CAR WITH THEM! HE WENT OVER THE DASH AND ALL THE COMPONENTS ON IT, THE RADIO, PHONE, AND HOW THE SEATS FOLD DOWN. IF YOU ARE BUYING A VEHICLE, I HIGHLY RECOMMEND MARTIN CHEVROLET AND ED MOUTON!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Chevy Trax! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Martin Chevrolet and with your salesman Ed Mouton. We wish your kids many happy miles in your new Trax and we look forward to serving you for many years to come! - Martin Chevrolet

Everyone I came across was extremely friendly....

Everyone I came across was extremely friendly. Knowledgeable. Team really went above and beyond. I will be sending business their way and looking forward in future deals.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! - Martin Chevrolet

Matt was super helpful and kind. Made sure I got the car...

Matt was super helpful and kind. Made sure I got the car I wanted for the payment I needed! He also stayed late to accommodate my work schedule and delivered my new car to my driveway for me! Great service 15/10 recommend! Writing this as I wait for my first free car wash. Washes and oil changes for as long as I own the car! Sweeet!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We’re glad that Matt Hoyland was able to address your purchasing needs and to place you in a vehicle that met your specifications. We appreciate you choosing Martin Chevrolet as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new ride! Please come back and see us again soon for more free car washes and oil changes! - Martin Chevrolet

Fair pricing and no pressure. They work with you and do...

Fair pricing and no pressure. They work with you and do everything they can to make sure you leave satisfied. They have all the information ready and available for you and answer any questions you have.

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  • Overall experience 4.0
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again! - Martin Chevrolet

This is our 3rd vehicle from them. Joel is the best....

This is our 3rd vehicle from them. Joel is the best. Sales and service are top notch. I would recommend them to anyone!! The best

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We truly appreciate your business and hope to work with you for years to come. We will make sure that Joel knows how pleased you are with his service. Thank you so much for the review and we sincerely hope you enjoy every single mile in your new vehicle! - Martin Chevrolet

Excellent service with a smooth buying experience. Well...

Excellent service with a smooth buying experience. Well done!! Joel Storm present best car buying experience yet with a thorough review of the vehicle we purchased. Paperwork process was also a smooth and timely. Thanks to all for your excellent customer service experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for taking the time to share your comments and feelings about Joel Storm. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! - Martin Chevrolet