Reviews
Great Experience- Fletcher Jones MBZ Ontario
Second time purchasing a vehicle here. Excellent service which is why I continue to go back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario
Excellent service, everything done on time and as...
Excellent service, everything done on time and as prescribed. Facility was extremely clean. All staff was very helpful. Service consultants kept me informed every step of the way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mark, Thank you for your business and feedback. All of us at Mercedes-Benz of Ontario care greatly about the guest experience and go to extraordinary lengths to ensure that each guest receives the highest levels of service. Building lasting relationships is paramount to us as we truly consider our guest family. We look forward to seeing you at your next scheduled visit. Warm Regards, Your Friends and Family at Mercedes-Benz of Ontario
Great service, ease of use getting in and out Phil and...
Great service, ease of use getting in and out Phil and Natalie were great advisors to work with. Thank you for taking care of my car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lydia, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Mercedes-Benz of Ontario
Johnny abimansour
Great customer service from Louise Hakime. He worked hard to get me what I wanted!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Johnny, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience working with Louis. We look forward to your next visit. Best, Your Friends and Family at Mercedes-Benz of Ontario
Mercedes-Benz of Ontario has great customer service....
Mercedes-Benz of Ontario has great customer service. Everyone is very friendly. They do excellent work when you get your car serviced. Tony explained everything in detail. I had a positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kelly, Thank you for your business & the 5 star rating! We are happy to read that our entire staff treated you very well! The team at Mercedes-Benz of Ontario is truly flattered to have your generous compliments and look forward to assisting your with all of your Mercedes-Benz needs! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario
Louis Hakim
Felt a little rushed at the end of the transaction. They literally almost forget the bow/picture
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Charlette, Our reviews are very important to us but more importantly is the experience our guests have. We are grateful to have the opportunity to read your valuable feedback and will certainly use the comments to improve upon. Thank you for allowing us the privilege of working with you during your quest for a new Mercedes-Benz. We hope to welcome you back for first service visit and provide you the world class service we are known for. Congratulations on your purchase! We hope you enjoy every mile. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario
I really liked the Attention that the people who helped...
I really liked the Attention that the people who helped me get my car gave me, very attentive to my questions made me feel at home, Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Our team is excited that we were able to work together and get you into a new Mercedes-Benz! We truly appreciate your business and complimenting our level of service! All of us at Mercedes-Benz of Ontario look forward to assisting you with all of your Mercedes needs. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario
Happy
I came to Ontario because I was looking for great customer service my previous experience at auto nation Buena Park was horrible made me want to never purchase a Mercedes but Ontario Mercedes changed my mind Carlos and the rest were awesome
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Catalina, The team at Mercedes-Benz of Ontario is truly flattered to have your thoughtful complements and recommendations. The guest experience is paramount to us and we are beyond thrilled to have exceeded your expectations! Thank you for the opportunity to earn your business, as we look forward to welcoming you back! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario
Exceptional Dealership. Staff are professional, very...
Exceptional Dealership. Staff are professional, very systematic, easy, convenient and fast. My Service Advisor has always been exceptional. Thank you Mike Doehla for your prifessionalism and expertise in your line of work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Louise, We absolutely value your feedback regarding the exceptional service you receive working with Mike Doehla and thank you for the 5 star rating! ! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario
I had a new service representative. Phil. I was very...
I had a new service representative. Phil. I was very knowledgeable and informative to me. He updated me while my car was being serviced and gave me options.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Alli Lea, All of us at Mercedes-Benz of Ontario are truly flattered to have earned your business and feel privileged to have your excellent recommendations for Phil! Thank you for the opportunity to serve you! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario