Reviews
THEY SOLD ME A CAR THEY NEVER WENT THROUGHT SHOP. IF...
THEY SOLD ME A CAR THEY NEVER WENT THROUGHT SHOP. IF THEY DID GO THROUGH THE SHOP TO CHECK IT OUT THEY WOULD HAVE FOUND.. 4 WHEEL DRIVE NOT WORKING THEY OVER FILLED OIL OIL LEAK PCV VALVE BROKEN LIQUID IN ENGINE DRIVE LINE WHINNING (GOING OUT) TRANY BAD SLIPPING SPARK PLUGS OLD GONE STRUTS NEEDED BADLY SPRINGS BAD BAD DEALERSHIP PRACTICES
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I was very pleased with the service I received and the...
I was very pleased with the service I received and the time it took for the repairs. The people were friendly and explained everything, both before they started and when I picked it up, so that I understood what they did, and why. Not being a mechanic, I appreciate their expertise and felt they were the most capable to deal with the repairs. Thanks for making me feel confident about driving my Jeep again. JIM AVELINE
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prestige did my heater core on my Dodge. I usually always...
Prestige did my heater core on my Dodge. I usually always have Prestige do my work on my Truck. Every time I walk into Prestige the employees are so friendly. Although the work was done well, I feel that the cost was expensive. My next car will be purchased from Prestige. Thanks!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I liked the fact that the service department was friendly...
I liked the fact that the service department was friendly and honest. My jeep was ready in no time at all. I also liked the fact that they care about doing a job to my satisfaction, to my expectations......Thanks Prestige!! I will definitely be back in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I took my jeep in for them to look at my gas tank because...
I took my jeep in for them to look at my gas tank because every time I pumped gas it would spit back about a gallon of gas. They nicely told us they would do a diagnostic test and see what was wrong. It end up being that I needed a whole new gas tank. They were very friendly and got my jeep in right away and had it fixed by the end of the day! All in all great customer service and very helpful. I will be going back whenever I need another repair!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cindy was very friendly and helpful. She worked out all...
Cindy was very friendly and helpful. She worked out all the things that needed to be done and worked it into my budget. my car was making a loud grinding noise when I started up and now there was no noise. Music to my ears. She wasn't pushy nor try to tell me that I needed to have all this work on when it could wait. Very happy with the outcome and will be back to get rest of car fixed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They scammed me. Had me sign a paper quoting payment...
They scammed me. Had me sign a paper quoting payment price and terms, but that paper didn't end up in our contract. We are paying more then we agreed to. They had us buy a warranty. Told us it would cover electric doors, windows, etc. It doesn't, we have had the car 2 weeks and the electric doors are not working. When we drove and looked at the car the sales person told me that the car had side door airbags, It doesn't. He told us that it would get 18 MPG in town it is getting 13.5 The windshield has a large pit in it. I told them about it. They made a comment and ignored the issue. I took it back and they said I had to take care of it on my money. This is a 2007 Dodge Grand Caravan. It is now making loud grinding noises, but they will not diagnos without cost and then if it is not covered under the extended warranty ( which is useless) we are up a crick with out a paddle. We couldn't afford the car, they knew it, I was a woman alone and they would not let me out of the show room. Well they didn't hold a gun to my head but pressured me very much. I would like to know how they can get by doing this kind of thing. There ought to be a law against this type of low-life sales.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car