Reviews
Great people and excellent service
Chris in service was super helpful on very short notice. He also helped go the extra mile with a loaner and following up on warranty work that was almost missed as being warranty. Very nice job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Change
The Service Department staff were polite and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer experience
Love the dealership... Best customer service, and quality of work performed of any dealer experience over the past 20 years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
NO TITLE
Helpful and friendly. I DO NOT WANT TO BE CONTACTED.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic Experience
I am SO HAPPY I went to Dellenbach! They were amazing (specifically Ben Fitch and the finance team) from beginning to end and greatly exceeded my expectations. I have been telling everyone I know about Dellenbach and Ben and will continue to do so any time I hear that someone needs a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service, Helpful Staff. Free Hat!
I went in to the dealership looking to get some more info on the Chevy Cruse. When I walked in, Rob greeted me right away and helped me with what I was looking for. He found a 2016 Cruse that just got delivered, and there was a very good deal on it as well. Rob worked with me all day, while staying friendly the whole time, to get me into the car that I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Truck Buying Experience Ever!
Dellenbach and especially Rob Robertson made this the easiest and least stressful vehicle buying experience I've ever had. I will buy again from Dellenbach!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Experience
Your team made my trade in and purchase of my new vehicle very easy. I was born and raised here in Fort Collins and trust the Dellenbach name. I am getting a divorce and was worried about who to trust. I went with the name that I grew up with. i know you have been doing it right for lots of years!!!! My parents were Buick people, and always ordered a new Buick. But growing up when one of us kids needed a car, we came to you. Also just let me say, Thank You for having enough room for the public to be able to park to shop for vehicles. That was one of my deciding factors in coming on your lot. Too many others have no room, so from the start it makes someone very uncomfortable when they cant even get on the lot. Thank You for that, And Thank you for caring!!!!! I will strongly recommend friends and family to your lot and your great staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
no title
A positive experience. The service department knows what customer service is all about, in particualr Chris Cavalero.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Vehicle Buying Experience Ever!
Dellenbach and Rob Robertson made my purchase of a 2015 Silverado the best vehicle purchase experience I've ever had. Rob went to great lengths to find the perfect truck and it was 200 miles away. That did not deter Rob, he delivered the truck to me in 2 days! I would highly recommend Rob and Dellenbach to all my friends and relatives. I will be back in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase