Carma Automotive Group

Don't do it. Go anywhere else. They had me pay for a vehicle and then processed and held my payment, and I couldn't get in touch with them. Just go anywhere else.

Terrible dealership I do not recommend them at all. Do not do business here rude sassy people who answer the phone if they ever answer the phone, which is very rare and then they never call you back. I tried to purchase a car from them and made them a very good offer on a car that had been sitting there for over seven months they only came down $1000 on their counter and then it expired in 24 hours which I did not know what’s going to be happening and then they raise the price back up and then when you go and try to get back the $1K discount counter, they said oh no it expired and they go back up to the original price just very unprofessional unethical and not good people here do not waste your time on them. You will be very upset and disappointed just like I am with this Terrible dealership.

I think the customer service was perfect.I had an idea what I wanted.You gotta understand buying used cars there always is home work to do and it's up to the buyer to make sure of it

Inquired about a vehicle never heard anything from them. Guess it wasn't meant to be.

Did not receive a telephone call or email from carma, so I did not purchase a vehicle.

Sold me a car with a blown head gasket and refused to make it right. I had to drive it because it was the only vehicle I had and spent all my money on the car..Ended up replacing the engine. Very shady business. Don't go here!

Unprofessional, lots of miscommunication, was not helped with anything a very lazy employee. Not worthy

Quick to respond but unfortunately I wasn't able to confirm a deal. Maybe next time

I was going to purchase a vehicle from them, they sold the car the day before I got there. I had an appointment but they didn't call or text to say that it was sold.

I am writing this on the side of the road while waiting for the tow truck. I purchased the 2016 VW Tiguan in November and 2 months later - after $4,000 of engine works (partially covered by the dealer's warranty at the repair shop recommend by the warranty) - the engine died while driving. This is my 16 year old daughter's car and I am so thankful I was the one driving when it happened. This is so disappointing, I don't wish this experience to anyone. - Update - The engine needs another $2,700 (balance shaft seized) with no guaranty that no other problem will come up given the evidences of poor workmanship from the Carma repair shop (engine brace untight and engine timing belt cover gasket replace by large amount of sealant). Several repair shops recommend a engine replacement which would be $7,000 for a used one. At this point the car is not worth repairing and I have lost $11,000 for a car driven 500 miles. This is by far the worst car purchase experience I have ever had. The sweet people of Carma did contact me basically asking to remove my negative comment and telling me that they would work on an arrangement but with no follow-up, my multiple emails and phone calls remained unanswered.