Reviews
I am deeply, deeply satisfied with the sales team at
I am deeply, deeply satisfied with the sales team at Loveland Ford. Ronnie has always taken very good care of us. If it wasn’t for Ronnie, Willy, and Chris Misner we would probably shop elsewhere.
I am deeply, deeply satisfied with the sales team at
I am deeply, deeply satisfied with the sales team at Loveland Ford. Ronnie has always taken very good care of us. If it wasn’t for Ronnie, Willy, and Chris Misner we would probably shop elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dylan thank you for all your business and taking the time to leave a review. Have a wonderful day.
Not very happy.
Not very happy. Has had our truck for 3 weeks now to get fixed and all we get is a run around.
Not very happy.
Not very happy. Has had our truck for 3 weeks now to get fixed and all we get is a run around.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Casey we are very sorry. I would like to talk with you so we can see what is going on and get your truck back to you asap. Please email me Ryanf@loveford.com
The management is very rude and un knowledgeable about
The management is very rude and un knowledgeable about Ford employees purchase programs and the policies governing them. After purchasing at least 8 vehicles in the past 20 years under Fords A/Z plan (including this very dealership 3 years ago), this is the very first and only time I have had an issue with this. Was treated very unpleasantly and basically told to leave the dealership. They absolutely refused on several occasions to call corporate a-plan to ask simple questions and refused to have have me show them the evidence of my past purchase (actual contract, NOT a pre-printed order form) showing that we pay no dealer prep and handling except for $75 doc/admin fee. The Management Ryan Fish & Chris Misner are the core issues at this dealership. They are focused 110% on fleet and corporate sales/service ONLY.
The management is very rude and un knowledgeable about
The management is very rude and un knowledgeable about Ford employees purchase programs and the policies governing them. After purchasing at least 8 vehicles in the past 20 years under Fords A/Z plan (including this very dealership 3 years ago), this is the very first and only time I have had an issue with this. Was treated very unpleasantly and basically told to leave the dealership. They absolutely refused on several occasions to call corporate a-plan to ask simple questions and refused to have have me show them the evidence of my past purchase (actual contract, NOT a pre-printed order form) showing that we pay no dealer prep and handling except for $75 doc/admin fee. The Management Ryan Fish & Chris Misner are the core issues at this dealership. They are focused 110% on fleet and corporate sales/service ONLY.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Dear Steve, Thank you for providing your feedback. We're genuinely sorry to hear about your recent experience, especially as a valued customer who has relied on Ford’s A/Z Plan for many years. Your loyalty means a great deal to us, and it’s disheartening to know that we fell short of your expectations during this visit. We understand the importance of the A/Z Plan and the policies surrounding it, and we sincerely apologize for any confusion or frustration you encountered. The way you were treated is not reflective of the service we strive to provide, and we regret that you left our dealership feeling dissatisfied. Please know that your concerns have been heard, and we are committed to reviewing this situation internally to ensure it does not happen again. We value your feedback as it helps us improve, and we hope to have the opportunity to serve you better in the future. Thank you for bringing this to our attention.
Paul Ruiz was wonderful he helped me along the way with
Paul Ruiz was wonderful he helped me along the way with selling my truck and buying a car. I don't think I can say enough nice things about him. He made the process smooth and was helpful throughout the process. Thank you Paul
Paul Ruiz was wonderful he helped me along the way with
Paul Ruiz was wonderful he helped me along the way with selling my truck and buying a car. I don't think I can say enough nice things about him. He made the process smooth and was helpful throughout the process. Thank you Paul
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We recently bought a F 150 from Loveland Ford.
We recently bought a F 150 from Loveland Ford. The salesperson ( Paul ) and the dealership all deserve five gold stars. Everyone worked hard to make us happy.
We recently bought a F 150 from Loveland Ford.
We recently bought a F 150 from Loveland Ford. The salesperson ( Paul ) and the dealership all deserve five gold stars. Everyone worked hard to make us happy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The sale of our vehicle and the salesman were great.
The sale of our vehicle and the salesman were great. It the after the sale. We bought a used truck from them that has two key fobs for it. They gave us the one and said that the other one they might have taken to their other location. Called last week to see if they have he didn’t know. It’s been two and half weeks and still haven’t heard a peep from them. The after math service sucks. It seems like tell you what you want to hear to buy and after the purchase they could give a rats xxx about you. As long as they get their money!!!!!!
The sale of our vehicle and the salesman were great.
The sale of our vehicle and the salesman were great. It the after the sale. We bought a used truck from them that has two key fobs for it. They gave us the one and said that the other one they might have taken to their other location. Called last week to see if they have he didn’t know. It’s been two and half weeks and still haven’t heard a peep from them. The after math service sucks. It seems like tell you what you want to hear to buy and after the purchase they could give a rats xxx about you. As long as they get their money!!!!!!
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Jim I apologize for the issue. That salesman no longer works here. However we need to get you in to either pick up the key or get you a new one made since we told you we would do that. Thank you for the review and we will continue to work on things so we can get better. I left a message on your phone with my contact info. Thank you.
Worked with me to find the perfect F250 diesel.
Worked with me to find the perfect F250 diesel. Pat Seery helped me every step of the way. Ryan Fish, the GM, welcomed me like a friend. Great team and great dealership.
Worked with me to find the perfect F250 diesel.
Worked with me to find the perfect F250 diesel. Pat Seery helped me every step of the way. Ryan Fish, the GM, welcomed me like a friend. Great team and great dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bert Thank you for the great review. We are happy that you had a great experience. We look forward to seeing you again.
This was the best car buying exp.
This was the best car buying exp. In my 75 years. Thier service is the best Ive expierenced.
This was the best car buying exp.
This was the best car buying exp. In my 75 years. Thier service is the best Ive expierenced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
cayucos358 Thank you so much for letting us know about your experience. Have a blessed day.
Knowledgeable people work hard to get things right the
Knowledgeable people work hard to get things right the first time. Service department is right on top of things. I'm a very pleased customer.
Knowledgeable people work hard to get things right the
Knowledgeable people work hard to get things right the first time. Service department is right on top of things. I'm a very pleased customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pat Seery made the process very quick and easy and
Pat Seery made the process very quick and easy and delivered the truck to our office
Pat Seery made the process very quick and easy and
Pat Seery made the process very quick and easy and delivered the truck to our office
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car