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Reviews

4.8
562 lifetime reviews.
  • New Management is Obvious Improvement

    Having recently gone through an Owner/Management change Loveland Ford is making good moves to clear up their name. It felt like a small town old s...

    Dealer Response

    Thank you for your kind review. It is always nice to know when we have succeeded in turning our image around with the new ownership and management...


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    Having recently gone through an Owner/Management change Loveland Ford is making good moves to clear up their name. It felt like a small town old school dealer. Sales was honest, and upfront like they actually wanted you to come back and not just get the most commission. They weren't pushy, and were more concerned about me being educated as a buyer. The facility lacks some of the edgy architecture, or play rooms that can be found at newer dealerships, but let's face it that stuff cost money and I'd rather they let me keep it in my pocket. They are very aware of their uphill battle to make things right with the community that supports them, and finally have the right people involved to make that possible.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review. It is always nice to know when we have succeeded in turning our image around with the new ownership and management, giving our customers a positive experience.


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  • Horrible Service

    Literally some of the worst service I've ever encountered. And this is not just a one time thing. This is now the third time I've been here to hav...

    Dealer Response

    We are so disappointed to learn of this situation you have described. Please give us a call at (970) 744-7101 and we will do our best to make this...


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    Literally some of the worst service I've ever encountered. And this is not just a one time thing. This is now the third time I've been here to have my cars oil changed and tires rotated. Each time they have told me it would take 1 to 1 1/2 hours and each time it has taken 2 1/2 to 3 1/2 hours. Also one of the times I got my car back and they had put their dealerships big sticker on the back of my car without asking.I'm sitting in their waiting area as I write this. It's already an hour past when they said it be done and I was just told it will be another 45 minutes. If they can't get an oil change right I'm definitely not ever buying a vehicle from them.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are so disappointed to learn of this situation you have described. Please give us a call at (970) 744-7101 and we will do our best to make this better. We hope to hear from you soon.


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  • Great Customer Care

    Treated my wife and I very professionally and worked hard to gain our business. I will recommend this dealership to everyone I know. I will never ...


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    Treated my wife and I very professionally and worked hard to gain our business. I will recommend this dealership to everyone I know. I will never buy another vehicle from anyone else except Loveland Ford. They are the best!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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