Reviews
Anne Boyd
Everyone was very helpful. This is the second car we have purchased in 2 years. We are very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly clean
Clean friendly good selection of vehicles...always ready to serve u ....and no appointments are times accepted
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly Service
I had my first oil change and it was first thing in the morning. The service guys were very nice and took care of. They made me feel very welcome and everyone at Adam's has since I purchased my car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Clerical
Technician was helpful in his recommendation suggesting need for two front tires be replaced.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service fromMonty Wells and Ed Rybchinski
I started the process with Adams Chevrolet online. I completed their financial application and was immediately called back by Monty Wells, Adams Chevrolet Manager. He addressed my needs and was very professional. I was not pressured into a type of vehicle and there was no haggling. At the store, Salesman Ed Rybchinski was polite and professional. Overall, I was very satisfied with the car buying experience and I highly recommend anyone in the DC, MD or VA area who is in the market for a new Chevrolet to visit Adams Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding customer service
My experience with Adam's Chevrolet has been nothing but superb ever since I started getting my oil changed there in early 2012. I went into Adam's for a service repair on my 2011 Chevy Cruze to fix an engine fan malfunction and was just looking around at the 2015 models after the repair when I was struck by new Malibu. It's sleek body, nimble performance, quiet cabin, and technical savvy captured my attention and I was decided that now might be a good trade-in time. The salesman I worked with, Justin Brooks, was friendly and quite knowledgable about the car for being so new at it. He made the buying process smooth and stress-free with his enthusiastic approach and laid-back attitude; the usual haggling that can take place kept to a minimum. I made a successful trade-in and purchase that was nothing short of brilliant and I am extremely pleased with my new car. I have nothing but gratitude towards the service and sales department for their superior level of customer service and friendliness.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service by Manager Monty Wells
Great service and buying experience. Used online service and was immediately called by Manager Monty Wells and was walked through the process. No haggling. Whether good or average credit, I believe the customer will get a fair deal. Salesman Ed Rypchinski helped us through the process while at the dealership. Highly recommend anyone interested in a Chevrolet or Jeep in the DC, MD or VA market to go through Adams dealerships in Havre de Grace and Aberdeen, MD.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tina Bauman-Bunch
You guys are the best dealership on service. Just love Adams !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First time customer
Our Experience at Adam's Chevrolet was friendly, helpful and successful. We purchased the ultimate truck. We love our 2014 Chevy Silverado 4 door, just what we were looking for. Tim was an outstanding salesman and would recommend him to our family and friends. Thank you so much Tim. Darrell and Brenda Gross Lancaster Pa.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great services, even cleaned my car!
My seat warmers needed to be replaced and I was given a loaner car with ease and no hassles. It was awesome! Thank You!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase