Reviews
Russell is by far thee most responsive, honest and
Russell is by far thee most responsive, honest and trustworthy auto sales person that I have worked with since I have been buying cars. I would without question or hesitation recommend Russell to assist anyone in the market for a new automobile. Simple, straightforward and responsive. He is terrific.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for sharing these kind comments and your recommendations! We hope you enjoy your new vehicle and look forward to the next opportunity to work with you here at Criswell.
Russel was great to deal with.
Russel was great to deal with. We went back and forth for a couple of weeks. He was always helpful, never pushy. I finally made up my mind and set up pick up at the dealer. We flew in from St Louis to pick up the car. The dealership guys were great, car was immaculate. Russell showed us the features of the car and we were on our way. It was a great overall experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's exciting to see we exceeded your expectations! We value the opportunity to work with you and are happy to see we were able to help you find the vehicle that best suits your needs. We appreciate this positive feedback and welcome you to reach out if we can help in any other way.
Russell was responsive, communicated proactively, and did
Russell was responsive, communicated proactively, and did what he said. He gave us a great price and made sure all our concerns were met before we left with our new SUV. He's top tier!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to see Russell exceeded your expectations and delivered a standout car buying experience. We value your business and hope to be of service to you in the future. Thanks again for choosing Criswell!
Russell was great to work with!
Russell was great to work with! He made our car buying experience quick and easy. My husband and him worked out all of the number details, and I was in and out in an hour and a half the next day!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our goal is to provide a simple and seamless car buying event, and it's rewarding to know you were completely satisfied with your recent purchasing process. Don't hesitate to give us a call if we can be of further assistance.
I’ve been so happy with my work truck that when it was
I’ve been so happy with my work truck that when it was time to replace my personal car, I only looked in one place: here. I just bought my 2025 Trax LT from Russell Carter and couldn’t be happier. He put up with my dumb texts/questions, even off hours. He’s honest and tells it like it is. I doubt I’ll need another new vehicle any time soon, but I won’t be going elsewhere. Also, I’ve only had my Trax a week and I there is nothing that I don’t like about it, and it looks great. Would recommend Original post: I bought my company truck from Mike Furman in 2020. He was great to work with, and I have nothing but good things to say about the whole experience. I can’t see going anywhere else for future vehicles!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this review of your most recent car buying event at Criswell. Many of our customers comment on the great customer service they receive when working with Russell and it's rewarding to know you had a similar experience. We value your business and look forward to working with you again.
The dealership was clean organized and everyone was very
The dealership was clean organized and everyone was very professional. Russell Carter is quite possibly the best sales person I have ever worked with. We began our journey speaking on the phone and via emails, as I live in Colorado. His ability to listen/respond/execute and his attention detail is unsurpassed! He made every step of the process painless and enjoyable from my arrival clear through to my departure 3 days later. Russell is Rock Star!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to see you were satisfied with the excellent customer service Russell provided throughout your recent vehicle buying experience. We work hard to make every sales event easy and efficient and are happy to see you were pleased with your overall experience. Don't hesitate to reach out if we can be of additional assistance.
I was a first time car buyer going through a dealership
I was a first time car buyer going through a dealership and Russel made it extremely easy and straightforward. He was fantastic to work with and I know who I’m calling. Next time I get a car thank you Russel. You’re the man.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your purchase! We're thrilled to see you enjoyed a simple and seamless car buying experience while working with Russell. We look forward to the next opportunity to work with you!
Easiest car purchase ever!
Easiest car purchase ever!! Great customer service. Paperwork was ready when we arrived. In and out in 1 hour as promised. I purchased a new 2024 GMC Terrain AT4 from Russell. He is a new friend! Not pushy, a great listener, and knowledgeable with all the questions I had!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing this positive review! Russell and our other team members are always happy to help with any of your automotive needs. Don't hesitate to reach out with any other questions about your new vehicle.
Great, all the way around.
Great, all the way around. My first dealing with Criswell was purchasing my Colorado truck from their Chevrolet outfit. My wife had the new car itch and we started talking about a new car in December for her. I reached out to my Chevy guy then and texted back and forth several times. Fast responses, even when he was off and having family time. Just amazing. Although Russell works at their Chevrolet dealer, he went out of his way to make this happen. Top notch all the way around! Thanks, Russell Carter.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our friendly and professional staff is dedicated to delivering a standout car buying event, and it's wonderful to know you were pleased with your experience. We value your business and hope to be of service to you in the future.
After countless company vehicles purchased through
After countless company vehicles purchased through Russell, it was a no-brainer going thorugh for my personal vehicle. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to know you can depend on Russell and Criswell to provide for all of your automotive needs. We look forward to continuing this working relationship.