Reviews
Best Experience Ever
I had the pleasure of hanging out with Lazarus for a few hours while he told me everything there was to know about the vehicle I was interested in. He also took me on one of the best test drives I’ve ever been on. I was able to go on the highway and on back roads to maneuver around turns so I could get a good feel for what the car could do. In the end I decided not to pursue acquiring the vehicle because I wanted an automatic instead of a manual, but I will definitely be back to talk to Lazarus when I’m ready to try again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your flexibility!
Very willing to work with us as we made our choice of vehicle and we totally caught on he was invested in helping us make the right choice for us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy customer!
I initially worked with Jeremy when I found a car I liked on Cars.Com. Jeremy was very helpful in sending extra photos/videos of the vehicle I was interested in and even went so far on getting me a rough estimate on my trade in. After working with Jeremy I went into the dealership and worked with Nick. Nick was professional, easy going, and not the typical pushy car salesman which made my purchase a whole lot easier. Overall great experience and would purchase from Schomp again.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Mistake corrected
Overall you can t beat the selection and the atmosphere. However a big mistake was made. We signed all the paperwork and were ready to walk out with our 2016 mini when we were advised that it was in fact not Certified PreOwned as it was labeled. Both on the car physically and on the website. That meant we would not get the extended CPO warranty. It was very stressful for everyone involved and I was close to walking out and canceling the deal. However, MINI and Schomp made it right and extended our warranty at no cost. It was unfortunate and caused us to spend a long time at the dealership but they made it right and I love my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
you made it fun to be a customer
I had such specific requirements, that I had completely given up on finding the right vehicle. Then Jason called me with exactly what I wanted!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great people
Schomp Mini staff was amazing. They truly are with you every step of the way. The sales team we dealt with were very patient as we decided our future in the Mini family. Thanks to Hannah and Jason for setting the tone and not pressing us to make a decision.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great EXPERIENCE Great COMMUNICATION!
Seriously, I've personally bought and sold or traded in over 20 cars since 1990, and working with Austin and Evan was the best experience I've ever had. Dealers and sales people should enroll in the School of Schomp MINI to learn from these guys. Awesome.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Simple, clear, and easy!
We recently purchased a car with Jeremy and the experience was absolutely wonderful! From the moment we walked in, Jeremy made the process simple, clear, and easy for us. There was never any pressure and he made it feel like a friend was helping you through the process. Jeremy changed my perception of the car buying process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A total lifesaver!
For the past two years, I had been driving the lemoniest of Minis. Nick (as well as other Schomp Mini employees) helped me navigate the process of contacting corporate to see how they could help me with my constantly breaking car. He went above and beyond to advocate for my rights as a consumer, resulting in hefty discounts on my new car. He recommended a certified pre-owned vehicle, as it has an unlimited mileage warranty, which meets the needs of my high mileage lifestyle. Thank you, Nick!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place!
From the moment we arrived at Schomp Mini the staff were so friendly and courteous! They covered every item, explaining it all as needed. Merrie Thomsen, our salesperson, was warm and personable and felt like an old friend. Dick the finance man, was very professional and Blakely was so helpful while helping us to understand the technology of our new car. Also the Mini dealership was really amazing - the decor & the selection of cars was incredible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car