Reviews
Write a reviewgreat start but fell apart
I put a $1000 deposit down on an Audi TT. I asked to have it checked out and it came back with a transmission problem. I came to look at the car in person and the car was not in the quality represented by the description. Damage to body not described or photo. Backed out of purchase and they refused to send back the $1000 deposit. Had to dispute the charge on my credit card.
great start but fell apart
I put a $1000 deposit down on an Audi TT. I asked to have it checked out and it came back with a transmission problem. I came to look at the car in person and the car was not in the quality represented by the description. Damage to body not described or photo. Backed out of purchase and they refused to send back the $1000 deposit. Had to dispute the charge on my credit card.
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
STOP AND READ FIRST!!!
SAVE YOUR MONEY AND DO NOT GO HERE! I bought a 2009 Blue Mini Cooper Clubman that didn't last me 4 months before the engine completely failed. They did not want to fix it. Neither Fred, or Rubi handled my issue with concern. I seemed to be put on the back burner due to the fact they were having the same issue with a different customer. Don't waste your time this dealership is VERY sketchy and they don't care about their customers.
STOP AND READ FIRST!!!
SAVE YOUR MONEY AND DO NOT GO HERE! I bought a 2009 Blue Mini Cooper Clubman that didn't last me 4 months before the engine completely failed. They did not want to fix it. Neither Fred, or Rubi handled my issue with concern. I seemed to be put on the back burner due to the fact they were having the same issue with a different customer. Don't waste your time this dealership is VERY sketchy and they don't care about their customers.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Just bought an Infinity G37
Bought an Infinity G37. Great customer care and the process was easy. This is the 3rd time I buy from them and they always deliver with good deals. WC Spring TX
Just bought an Infinity G37
Bought an Infinity G37. Great customer care and the process was easy. This is the 3rd time I buy from them and they always deliver with good deals. WC Spring TX
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
I just bought my car from RBF motors and they made my buying experience easy and carefree. I will be back. thank you so much
Great experience!
I just bought my car from RBF motors and they made my buying experience easy and carefree. I will be back. thank you so much
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase