[{"id":436702,"personPtyId":32405920,"firstName":"Charles \"Trey\"","lastName":"Mattox","titleText":"Finance Manager","shortBioText":"Trey was born and raised in Yorktown, Tx. He was a pitcher for the Texas A&M Kingsville baseball team, and graduated with a degree in Business Marketing and Management. He has three beautiful labs, Bane, Emma, and Blade. Trey also has two younger siblings, brother Seth and sister Stephanie. In his off time he enjoys hunting, fishing, and riding his Harley!","emailTxt":"tmattox@lostpinestoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/65460737c27c.jpg","drDealerId":43180,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1433116800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":436748,"personPtyId":32620724,"firstName":"Jimmy","lastName":"Voigt","titleText":"Sales & Leasing Specialist","emailTxt":"jvoigt@lostpinestoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/977e93791530.jpg","drDealerId":43180,"dealerEmpStartDtUtc":"1370044800","industryStartDtUtc":"1370044800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":436750,"personPtyId":32432294,"firstName":"Caitlin","lastName":"Bible","titleText":"Finance Manager","shortBioText":"Caitlin is from right next door in Smithville, Tx and she loves her town! She is driving her dream car right now which is a beautiful, nautical blue, 4Runner. She is a mom to two precious Pit Bulls, Whiskey and Remy, and two adorable donkeys! Caitlin has a personality you can't help but love!","emailTxt":"cbible@lostpinestoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/ac072812d40e.jpg","drDealerId":43180,"dealerEmpStartDtUtc":"1438387200","industryStartDtUtc":"1438387200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":436725,"personPtyId":32802916,"firstName":"Brandon","lastName":"Congdon","titleText":"Sales & Leasing Specialist","shortBioText":"Brandon was born and raised in Buda, Tx where he currently resides. He learned how to work on vehicles himself and would occasionally buy and sell them on the side. He enjoys anything outdoors in his free time whether it's hunting or fishing and likes working out and cooking good food!","emailTxt":"bcongdon@lostpinestoyota.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/a4d922213d71.jpg","drDealerId":43180,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":438597,"personPtyId":33146681,"firstName":"Jenesses","lastName":"Kenny","titleText":"Finance Manager","emailTxt":"jkenny@lostpinestoyota.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/e1d3d1e22906.jpg","drDealerId":43180,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":436719,"personPtyId":32589837,"firstName":"Jesse","lastName":"Torres","titleText":"Sales & Leasing Specialist","shortBioText":"Jesse is a 4th generation Bastropian. He has been happily married since March of 2007. During this time he has had 4 children and 2 dogs. 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Originally from Plano, Tx, he came down to attend Texas State University in 2004 and never left the area since. He currently resides in Kyle with his wife Jennifer, son Aiden, daughter Leila, and two spoiled dogs Jack and Maggie. In his off time, he enjoys working on his yard, playing golf, or going to the river with his family!","emailTxt":"cmccormick@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/7a5f57d7c3ee.jpg","drDealerId":43180,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1146441600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":438531,"firstName":"Damien","lastName":"Winston","titleText":"Service Advisor","emailTxt":"dwinston@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/568066add023.jpg","drDealerId":43180,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":438530,"firstName":"Chad","lastName":"Julius","titleText":"Service Advisor","emailTxt":"cjulius@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/5032031efac2.jpg","drDealerId":43180,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":436691,"personPtyId":46089990,"firstName":"DJ","lastName":"Wanner","titleText":"Master Certified Sales & Leasing Specialist","shortBioText":"DJ has loyally been with our Owner Carlos Liriano for over 15 years! Originally from Madisonville, LA he moved to Texas back in 2012 with his wife Kristen, son Jace, and just recently added a beautiful daughter Ava to his family! He likes to crush lesser people on the pool table while enjoying a nice glass of Glenlevit 15. DJ is always dressed to impress in a nice suit everyday and his bowtie game is strong!","emailTxt":"dwanner@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/4578290d35c7.jpg","drDealerId":43180,"dealerEmpStartDtUtc":"1328054400","industryStartDtUtc":"1020211200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":505573,"personPtyId":40046281,"firstName":"Brett","lastName":"Graham","titleText":"Internet Sales Specialist","shortBioText":"","emailTxt":"grahamit@icloud.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/64e4f2a11481.jpg","drDealerId":43180,"dealerEmpStartDtUtc":"1519866000","industryStartDtUtc":"1298941200","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":438532,"personPtyId":33687309,"firstName":"Bridgette","lastName":"Alfaro","titleText":"Service Advisor","emailTxt":"balfaro@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/75e0d817ab71.jpg","drDealerId":43180,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":438509,"firstName":"Tom","lastName":"Cat","titleText":"Dealership Mascot","shortBioText":"Tom is our dealer mascot! He greets everyone each morning with a meow and a smile! He loves kids and is a conversation piece for all! He enjoys long naps in the sun or under his favorite Tacoma! If you see Tom, make sure to say hi and give him a scratch!","emailTxt":"tomcat@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/d11bb8ee5b58.jpg","drDealerId":43180,"dealerEmpStartDtUtc":"1409529600","industryStartDtUtc":"1409529600","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":438639,"firstName":"Carlos","lastName":"Liriano","titleText":"Dealer Principal","emailTxt":"carlos_liriano@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/c4a5cb621f16.jpg","drDealerId":43180,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":446999,"personPtyId":33681670,"firstName":"James","lastName":"Page","titleText":"Service Advisor","emailTxt":"jpage@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/4bf507487f0e.jpg","drDealerId":43180,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":436690,"personPtyId":32676594,"firstName":"Shaun","lastName":"Atkinson","titleText":"General Manager","emailTxt":"satkinson@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/d3d3219105fc.jpg","drDealerId":43180,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"915148800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":438636,"firstName":"Terry","lastName":"Taylor","titleText":"Lot Attendant","emailTxt":"ttaylor@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/64488a464f05.jpg","drDealerId":43180,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":438525,"firstName":"Brandon","lastName":"Mercado","titleText":"HR & Payroll","emailTxt":"bmercado@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/6dba05e14888.jpg","drDealerId":43180,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":554401,"personPtyId":52259718,"firstName":"David","lastName":"Weller","titleText":"Sales Specialist","emailTxt":"dweller92@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43180,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":471228,"firstName":"Ellie","lastName":"Densford","titleText":"Toyota Rent a Car Manager","emailTxt":"rentals@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dcca28587a79.jpg","drDealerId":43180,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":478582,"firstName":"Jessica","lastName":"Parnell","titleText":"Title Clerk","emailTxt":"jparnell@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/5ae7e1f0264d.jpg","drDealerId":43180,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":438625,"firstName":"Kacey","lastName":"DeLeon","titleText":"Title Clerk","emailTxt":"kdeleon@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/69a7dbe11f8e.jpg","drDealerId":43180,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":438637,"firstName":"Laurie","lastName":"Liriano","titleText":"Owner","emailTxt":"lliriano@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/e1901e6b8fd6.jpg","drDealerId":43180,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":459047,"personPtyId":34492504,"firstName":"Luis","lastName":"Corona","titleText":"Digital Strategist","emailTxt":"lcorona@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/1c1221752628.jpg","drDealerId":43180,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":538516,"personPtyId":47928163,"firstName":"Quince R.","lastName":"Brown Sr.","titleText":"Internet Sales Specialist","shortBioText":"He is a Man of God and 20, year retired U.S. Army Veteran. He has served as a Director of Internet Sales for Lexus/Toyota automobiles. He is a proud member of the Sergeant Audie Murphy Club. He loves reading, writing poetry, taking walks, and going on motorcycle rides with his wife.","emailTxt":"Qbrown@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/5182d52ea58f.jpg","drDealerId":43180,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1091318400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":532471,"firstName":"Raymond","lastName":"Banks","titleText":"Sales & Leasing Specialist","emailTxt":"raymondbanks19@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/e09108d7773b.jpg","drDealerId":43180,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":438524,"personPtyId":32590208,"firstName":"Robert","lastName":"Vitela","titleText":"Parts Manager","emailTxt":"rvitela@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/2bb66905203c.jpg","drDealerId":43180,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":438529,"personPtyId":32879831,"firstName":"Scott","lastName":"Liriano","titleText":"Internal Advisor","emailTxt":"sliriano@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/08ba63a45a5d.jpg","drDealerId":43180,"dealerEmpStartDtUtc":"1328054400","industryStartDtUtc":"1214870400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":491765,"personPtyId":46106551,"firstName":"Thomas","lastName":"Ballard","titleText":"Sales Specialist","emailTxt":"tballard@lostpinestoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/bb5b029b896e.jpg","drDealerId":43180,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":537666,"personPtyId":47743080,"firstName":"Tom","lastName":"Doise","titleText":"Sales & Leasing Specialist","shortBioText":"Born and raised in south Louisiana, I grew up on farm and ranch. 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Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Lost Pines Toyota Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:30 AM - 9:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2017

If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in.

...



In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come.

"Serving Central Texas And Austin Drivers!"

Reviews

4.8 out of 5 4.8
222 lifetime reviews. Includes reviews of Lost Pines Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.6 out of 5
    October 3, 2018

    One price quoted on phone, when we went to sign price changed by $8000. Sales person stated motor was on backorder to fixed on electric seat, when we... went to sign we were told it would not be fixed. The car was not properly cleaned inside for prep, very sloppy. We drove a 200 miles plus round trip to buy a car we really wanted. Wasted a complete day, and a tank of gasoline. We also had an appointment and the sales person worked with at least 2 others along with us a the same time. No wonder on line car dealers as being used more and more. No nonsense!! We will remember this experience as the most awful car buying experience.

    1.0 out of 5
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    4.0 out of 5
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    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Adam Layfield

    Sales & Leasing Specialist

    (4.3) 6 reviews

  • 5.0 out of 5
    October 2, 2018

    This guy is amazing. The troubles I had at other dealers I did not have with him. He made everything possible. It was unbeliable. I left there feeling... great. Others told me I couldn???t do it. But he didn???t take a no. And when I was unconvinced he gave assured me and gave me the assurance I need to make the buy. I???m very happy to have gone with him and i will be recommending him to plenty of my friends and family.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Charles "Trey" Mattox

    Finance Manager

    (5.0) 22 reviews

    Aaron Barry

    New Car Director

    NOT RATED

    Rick Zamora

    Internet Sales Specialist

    NOT RATED

  • September 25, 2017

    Great experience I'm always treat well and they seem to appreciate my business. Would like it if all dealerships were as good and non-pressure

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 24, 2018

    They had the vehicle I was looking for at a decent price and the paperwork was done quickly and efficiently. I hate the paperwork shuffle and they avoided... that nicely.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Charles "Trey" Mattox

    Finance Manager

    (5.0) 22 reviews

    Jesse Torres

    Sales & Leasing Specialist

    (4.7) 18 reviews

  • 5.0 out of 5
    September 10, 2018

    Wide range selection of cars: from common sense features without unnecessary items to luxury cars. We were listened to and adequately helped while considering... options: the experience was smooth and effective.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jimmy Voigt

    Sales & Leasing Specialist

    (5.0) 20 reviews

    Jenesses Kenny

    Finance Manager

    (4.8) 15 reviews

  • 4.2 out of 5
    September 4, 2018

    Shopped around and found this awesome dealership with a wonderful staff, also an adorable shop kitty. Very attentive to my needs, and making sure to get... into the car l wanted! Thanks Trey and Brandon!

    4.0 out of 5
    Customer Service
    4.0 out of 5
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    3.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Charles "Trey" Mattox

    Finance Manager

    (5.0) 22 reviews

    Brandon Congdon

    Sales & Leasing Specialist

    (4.8) 16 reviews

    Jesse Torres

    Sales & Leasing Specialist

    (4.7) 18 reviews

    James Page

    Service Advisor

    NOT RATED

  • 4.0 out of 5
    August 30, 2018

    Had been in a few days before and was struggling to find a vehicle in my price range with what I wanted for packaging. Jesse found a Tacoma that fit my... needs and price. Was great service and no pushing into something that wasn't for me.

    4.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Caitlin Bible

    Finance Manager

    (5.0) 17 reviews

    Jesse Torres

    Sales & Leasing Specialist

    (4.7) 18 reviews

  • 5.0 out of 5
    August 20, 2018

    Sent a request to come see a 4Runner I had my eye on. Jimmy responded and we set up a test drive on Saturday. I got a little antsy and headed out to Bastrop... on Friday instead (unannounced) Jimmy was busy and had Rick assist me while he was tied up. Rick was awesome! He was not a used car salesman by any means and was very personable. Neither Jimmy nor Rick tried to sell me the truck, Both made sure to answer all my questions and it was up to me to put pressure on them to allow me to buy the car. Ive never had salesman not pressure me into buying a car. It was very pleasant. After I purchased ride Jimmy stayed late after his shift to setup my stereo and understand how to use the 4x4 and use all the features of car, I was shocked! Best dealership I've been to yet.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lost Pines Toyota

    Wow, wow, wow... Thank you so much for this amazing review! We know what you mean by "used car salesman", and one of the things about having a non-com...missioned sales staff here at Lost Pines Toyota is just that! No Pressure! We want to make sure you have an enjoyable and very informed purchase experience and it looks like you got that and more. Thank you again for your business and the kind words!


    Worked with:
    Jimmy Voigt

    Sales & Leasing Specialist

    (5.0) 20 reviews

  • 5.0 out of 5
    July 31, 2018

    I live in Austin, but this dealership is the best I have dealt with. Very professional!!! Jimmy was very straightforward and honest...I would definitely... recommend him.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jimmy Voigt

    Sales & Leasing Specialist

    (5.0) 20 reviews

  • 5.0 out of 5
    July 25, 2018

    I have purchased four vehicles from Jimmy at Lost Pines. I would never go anywhere else to buy a vehicle. It's hassle free and there is no pressure at... all from any of the staff. I recommend this dealership to everyone!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Charles "Trey" Mattox

    Finance Manager

    (5.0) 22 reviews

    Jimmy Voigt

    Sales & Leasing Specialist

    (5.0) 20 reviews

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