Lost Pines Toyota

We're very sorry to hear about your recent experience, and we truly appreciate you bringing this to our attention. Communication is a critical part of providing quality service, and it’s clear that we fell short in keeping you and your mother informed throughout the process. It’s unacceptable that your calls weren’t returned and that you were left without clarity regarding your recall appointment or the status of your vehicle. That’s not the level of care or professionalism we aim to provide, and we understand your frustration. We would really like the opportunity to make this right and provide the information you still need. Please reach out to our Service Manager directly at (512) 303-1200, and we’ll make it a priority to follow up with the full details and help restore your confidence in our service department. Thank you again for your feedback—it helps us improve.

Thank you so much for the kind words! We're glad to hear you had a great experience with our service department. We look forward to seeing you at your next oil change—and we’d be honored to take care of your other Toyota as well!

Thank you so much for your kind words! We're thrilled to hear that your visit to our service department was excellent. Efficiency and clear communication are top priorities for us, and we're glad Cam was able to keep you well-informed throughout your visit. We’ll be sure to pass along your feedback to him. We appreciate your support and look forward to seeing you again at Lost Pines Toyota!

Thank you for your continued trust in Lost Pines Toyota! We're glad to hear that our team got you started early and kept you updated throughout your service visit. It's great to know the oil change, tire rotation, and inspection went smoothly and that your vehicle is ready for the road ahead. We appreciate your kind words and look forward to seeing you next time!

Thank you for your feedback. We're very sorry to hear about your experience. At Lost Pines Toyota, we take customer concerns seriously and strive to be transparent in every transaction. Please know that we rely on third-party reports like Carfax to provide vehicle history, but they aren’t always complete or up to date. We understand how frustrating this must be, and we’d like the opportunity to make things right or at least address the situation directly with you. Please reach out to our management team at (512) 303-1200 so we can discuss your concerns further. We want to ensure every customer feels heard and treated fairly.

Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience with our team and that you felt informed and well taken care of throughout the process. Timely service and clear communication are priorities for us, and it's great to know we delivered on that. We truly appreciate your feedback and look forward to serving you again!

Thank you for sharing your experience, and I sincerely apologize for the delay you encountered during your appointment. We understand how valuable your time is, and it’s never our intention to keep our customers waiting. We’re actively reviewing what happened during your visit to ensure this doesn’t happen again. Your feedback is important, and we appreciate the opportunity to improve. If there’s anything else we can do to make this right, please don’t hesitate to reach out directly.

Thank you so much for your kind words! We're thrilled to hear that you received professional service with the warm hospitality that Texas is known for during your visit to Lost Pines Toyota. Our team takes great pride in providing both quality service and a friendly atmosphere, and it's wonderful to know we met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Providing informative, respectful service is something we take great pride in, and it's wonderful to know that it made a difference for you. We truly appreciate your support and look forward to welcoming you back in the future!

Thank you for your review! We're glad to hear you received timely service, fair pricing, and were able to take advantage of our military discount — we truly appreciate your service. It's great to know we met your expectations, and we look forward to helping you again next time!