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CardinaleWay Mazda Peoria

(570 reviews)
Visit CardinaleWay Mazda Peoria
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–3:00pm
Sunday 10:00am–6:00pm Closed
New (833) 476-5590 (833) 476-5590
Used (833) 500-2876 (833) 500-2876
Service (833) 511-5355 (833) 511-5355

Reviews

(570 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CardinaleWay Mazda Peoria from DealerRater.

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Excellent car buying experience!!!

These guys worked with me the whole way until I felt comfortable with my purchase. Dee was very professional and friendly. He made sure all my needs were met. I am very happy with my purchase and would definitely recommend them to anyone in search of a car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service appointment

I called them four times yesterday (3/16/2016) for a service appointment. 1. Call was transferred to service, rang four times and dropped the call. 2. Transferred to service, got voice mail, left my name and number. 3. Transferred to service and it rang endlessly. 4. Spoke to the receptionist who said service was very busy but she'd take my name and number and walk it back to service so they'd call me. As of mid day 3/17, no call back. Am now at Chapman Mazda. They took me in right away. I'm done with Cardinaleway!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.

Good honest people and a great deal! Cannot beat that!

These guys went out of their way to find me the car exactly how I wanted it, even while it was still on a boat, and gave me the best price for it. Upfront and honest, answered all my questions and responded right away. I could not be happier. I especially want to thank Dee Straker and Robert Jones for making it all happen. they were friendly and courteous from beginning to end, they made us feel right at home, no pressure and no worries. I recommend Cardinale Way Mazda to anyone who would prefer the best car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experienxe

I would recommend this dealership to everyone out there looking for a honest organization to take care of your Auto needs. Would especially like to thank DEE he was friendly, honest and took the time to answer all my questions. Unlike most dealers who want to talk you into something you you don't like or can afford. They listen and Deliver. I am so happy and satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service friendly and great to work with

Absolutely great service! See was friendly easy to talk to, helpful in getting the car and options we wanted. I will recommend Dee and this dealership in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

On Line Shopping/Purchase

Great Experience! Initial contact was online. Response was prompt. They only tried to sell me exactly what I wanted to buy. Very straightforward dealership. No "car dealer BS". My first call the next time I'm in the market for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

BEST Car Buying Experience EVER!

I just leased a beautiful Metallic RED Mazda 3...and I LOVE IT! But, let's face it, we all love new cars...and that new card smell! The car is FABULOUS! Many of the car's features that would typically be considered an upgrade on other similar cars come standard on the Mazda! Talk about quality! And what made this "buying" experience so amaaazing for me was the superb customer service!! Robert Jones took care of every detail with such care and caring...and then Bob patiently walked me through each and every detail of how to "work" all the car's features! I am beyond pleased...and am happy to now be a part of the Cardinale Way Mazda "family"! Thank you ALL!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best car buying experience

Rob and Tyler are consummate salespeople who know their product, hone in on customers' needs and offer a pressure-free buying experience. I highly recommend this dealership. Also, the Mazda is a superb product. My Mazda 6 offers a sporty but luxurious driving experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Sales Manager Tyler is great!

New sales manager Tyler is courteous, helpful and truly interested in your business and complete satisfaction. He's clearly moving the dealership in a positive direction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Very happy, they worked with us the whole way

Excellent dealer, excellent customer service. They worked with us throughout the entire process and made it very easy and painless. They worked to make sure we got exactly what we wanted and went above and beyond. Very, very impressed and we look forward to coming back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.