.jpg)
Reviews
Shea was very helpful. He made buying a car easy, efficient and pleasant. One of the best car buying experiences I’ve ever had. I feel like I got a great deal and I’m enjoying my new car. Also, Justice in finance was easy to work with and very efficient.
Shea was very helpful. He made buying a car easy, efficient and pleasant. One of the best car buying experiences I’ve ever had. I feel like I got a great deal and I’m enjoying my new car. Also, Justice in finance was easy to work with and very efficient.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for highlighting Shea’s efforts. We’re glad our finance team could assist so efficiently. Congratulations on your new Buick and enjoy that great deal you found. Brian Hall, GM
I have been very impressed with the service and the quality of how everything is handled and taken care of. I am very happy with the service and looking down the road to purchase a vehicle
I have been very impressed with the service and the quality of how everything is handled and taken care of. I am very happy with the service and looking down the road to purchase a vehicle
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback about the service quality and how carefully we handled your Isuzu. We’re glad you felt well supported throughout the process. When you’re ready to purchase your next vehicle we look forward to assisting you. Brian Hall, GM
I appreciate the service but I dont like unneeded services pushed on me that are 5000 miles to soon
I appreciate the service but I dont like unneeded services pushed on me that are 5000 miles to soon
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Brian Hall, GM
Stan Morton was awesome to work with professional, knowledgeable, and genuinely helpful throughout the entire process. You can tell he truly cares about his customers. I’m definitely looking forward to working with him again in the future!
Stan Morton was awesome to work with professional, knowledgeable, and genuinely helpful throughout the entire process. You can tell he truly cares about his customers. I’m definitely looking forward to working with him again in the future!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star feedback and for trusting us with your Mazda CX-90 service. We’re pleased our team provided professional, knowledgeable, and genuinely helpful support throughout your visit. We look forward to assisting you again. Brian Hall, GM
We started out looking at cars with Mike and then a couple days later with Gabe, as the suggested Costo auto buying contact. They were both friendly and informative.
We started out looking at cars with Mike and then a couple days later with Gabe, as the suggested Costo auto buying contact. They were both friendly and informative.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Mike and Gabriel. We’re pleased they both provided friendly and informative guidance as you explored our inventory. We appreciate you choosing a used Mazda CX-5 and hope it brings you many great drives. Brian Hall, GM
Very good communication. Explained everything very well. Thank you for all the help. I will definitely be back with any service issues.
Very good communication. Explained everything very well. Thank you for all the help. I will definitely be back with any service issues.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate you recognizing our communication. CardinaleWay Mazda Peoria is here to assist whenever you need service.
I feel I am being honestly taken care of in my dealings with service department
I feel I am being honestly taken care of in my dealings with service department
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our service department made you feel genuinely taken care of during your Mazda CX-5 visit. We appreciate your confidence in us. We look forward to assisting you again. Brian Hall, GM
I had a great experience at CardinaleWay Mazda Peoria. The staff was friendly, professional, and made the entire buying process easy and stress-free. They answered all my questions honestly, never pressured me, and made sure I was comfortable with my decision. I highly recommend this dealership to anyone looking for a new vehicle.
I had a great experience at CardinaleWay Mazda Peoria. The staff was friendly, professional, and made the entire buying process easy and stress-free. They answered all my questions honestly, never pressured me, and made sure I was comfortable with my decision. I highly recommend this dealership to anyone looking for a new vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted to hear our team helped make your used Mazda CX-5 purchase simple and comfortable. It’s wonderful that our staff answered your questions honestly and provided a no pressure environment. Thank you for recommending us to others and enjoy your CX-5! Brian Hall, GM
Terrible customer service and the did not take the customer first. Lost of miscommunication would not do business with them again.
Terrible customer service and the did not take the customer first. Lost of miscommunication would not do business with them again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Konrad, Customer satisfaction is very important to us here at CardinaleWay Mazda of Peoria. I am always available to speak with you or any customer in a transparent manner regarding your visit. We do appreciate the many current customers who have also provided the positive feedback about their visit. I understand you did not purchase from us. We are committed to customer satisfaction and I do wish to have our GSM personally assist you with our CardinaleWay of creating win-win relationships for long term benefits to both our customers and our dealership. If you wish to contact me directly, feel free to reach out so we can discuss this further. Best regards, Brian Hall, General Manager CardinaleWay Mazda - Peoria (623) 889-5950
I had a scheduled service for Monday because of a check engine light, but I was afraid my car wouldn't start come Monday, so I went to drop my car off on the Friday before. He looked at my car and said he could do it then! It was 4:30pm, maybe a little later, and he got it done before they closed! It was just my battery that needed to be replaced, but I was so grateful he went out of his way to do that, especially when it was July 3 and I'm sure everyone was ready to get out of there for the holiday weekend. Such a life saver
I had a scheduled service for Monday because of a check engine light, but I was afraid my car wouldn't start come Monday, so I went to drop my car off on the Friday before. He looked at my car and said he could do it then! It was 4:30pm, maybe a little later, and he got it done before they closed! It was just my battery that needed to be replaced, but I was so grateful he went out of his way to do that, especially when it was July 3 and I'm sure everyone was ready to get out of there for the holiday weekend. Such a life saver
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and are glad our team could assist you promptly before the holiday. Thank you for choosing CardinaleWay Mazda Peoria.