Reviews
Candy, the service associate was great!! When she called to tell me that my car was ready, I asked if they had taken care of an issue and when she looked and noticed that it was not, she got it resolved by the time I got there. Also , Susie, was great and a pleasure to work with.
Candy, the service associate was great!! When she called to tell me that my car was ready, I asked if they had taken care of an issue and when she looked and noticed that it was not, she got it resolved by the time I got there. Also , Susie, was great and a pleasure to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! Felix will share your praise with our service team. We’re glad we took care of your Hyundai Tucson Hybrid concern promptly and look forward to assisting you again.
The staff is very unfriendly, there was no acknowledgment when I walked in. Brought my car in for a few recalls (of which I had to ask them to do because there weren’t enough parts so I left my car there) and was offered a bill of almost $3500 worth of things to fix. Didn’t leave a very good taste in my mouth overall.
The staff is very unfriendly, there was no acknowledgment when I walked in. Brought my car in for a few recalls (of which I had to ask them to do because there weren’t enough parts so I left my car there) and was offered a bill of almost $3500 worth of things to fix. Didn’t leave a very good taste in my mouth overall.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Service was prompt and courteous. I enjoy that they wash your car. The waiting area is also nice.
Service was prompt and courteous. I enjoy that they wash your car. The waiting area is also nice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with your Hyundai Kona service. We appreciate you highlighting our prompt and courteous approach, and we’re glad you enjoyed the complimentary car wash and the comfortable waiting area. We look forward to assisting you again.
Came in looking for a specific used car I saw on their website. Felix (salesman) helped but did not know the original car we specifically came to look at was already sold to another customer. He did find us another similar car, but that one had some flaws that the original car did not. The finance manager pushed an extended warranty plan that I really did not need. I realize I was buying a used car, but, there was no review of the car’s features before I left the lot. And they only left me a half tank of gas.
Came in looking for a specific used car I saw on their website. Felix (salesman) helped but did not know the original car we specifically came to look at was already sold to another customer. He did find us another similar car, but that one had some flaws that the original car did not. The finance manager pushed an extended warranty plan that I really did not need. I realize I was buying a used car, but, there was no review of the car’s features before I left the lot. And they only left me a half tank of gas.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.
It was a very easy to make an appointment for service. They were efficient on time and easy to work with.
It was a very easy to make an appointment for service. They were efficient on time and easy to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you letting us know that scheduling your Hyundai Tucson service was simple and our team stayed on schedule. It’s great to hear you found the process straightforward and helpful. Please reach out if you need anything else in the future.
I took my car to be repaired for an oil leak/burn. when I went to pick up my car the A/C was not working but it worked fine when I dropped the car off. I didn't remove the car from the dealership, and I was told that it wasn't their fault and I have to pay a new Warranty deductible because they closed the work-order in their computer. I got the car back a few days later and it has been running badly since. I seemly like the motor timing is off or that it is mis-firing. I am going to have it checked by another mechanic before I bring it back the dealership.
I took my car to be repaired for an oil leak/burn. when I went to pick up my car the A/C was not working but it worked fine when I dropped the car off. I didn't remove the car from the dealership, and I was told that it wasn't their fault and I have to pay a new Warranty deductible because they closed the work-order in their computer. I got the car back a few days later and it has been running badly since. I seemly like the motor timing is off or that it is mis-firing. I am going to have it checked by another mechanic before I bring it back the dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Felix is a good dude. Would buy from again. Very professional experience with him on 7/10
Felix is a good dude. Would buy from again. Very professional experience with him on 7/10
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad Felix delivered a professional experience on July 10. Thank you for choosing us for your used Ford, and we look forward to serving you again.
They're the best - handled the service and recall promptly, letting us know it would take a few hours.
They're the best - handled the service and recall promptly, letting us know it would take a few hours.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review. We’re glad we could handle your Tucson’s recall promptly and keep you informed about the timing. Please feel free to reach out if there’s anything else we can help you with.
Everyone was very helpful and accommodating. I would recommend this dealership. Very honest and upfront.
Everyone was very helpful and accommodating. I would recommend this dealership. Very honest and upfront.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending us. We’re glad our team was so helpful and transparent during your visit. Enjoy your Hyundai.
They should text to me and they send email to Carol She send it to me so they said sorry mixed up
They should text to me and they send email to Carol She send it to me so they said sorry mixed up
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Charles, thank you for choosing Gregory Hyundai. Your feedback and rating mean a lot to us. We appreciate your business and hope to see you again!