Gregory Hyundai

Poor unresponsive service - cost me $400 for not checking battery strength - seem to not care about customer service

I scheduled an appointment online very easily, though it turns out my issue was complicated. Despite showing up close to closing time, the staff was pleasant and did not make me feel like I was inconveniencing them. I ended up getting a full battery replacement covered under my warranty with excellent service and courteous smiles along the way. The owner even made time to talk with me which I thought was nice.

They fixed the issue and were friendly doing it! Thanks team! My only complaint is with larger Hyundai. I had an issue with my car's connection with Bluelink, which is a third party company. I opened a ticket with Bluelink and they tried to troubleshoot it but couldn't so they sent me to a Hyundai service center. But the Hyundai team and Bluelink team don't talk, so I was back to square one and the Hyundai team had to figure it all out on their own. If there was some sort of communication it might have been resolved in one day instead of 2. Also the car was telling me it was time for service, it wasn't, and so I told the team that and they said they'd take care of it. I got into the car at pickup and it told me it needed service 🙄

The dealership gives very attentive service. They want to do right by the customer. They won't repeat business. I appreciate their professionalism.

Everyone was very kind, explained all my questions clearly. The dealership is clean and well maintained. I drive past 2 other Hyundai dealerships but choose Gregory.

Initially, we came down to look at a used 2025 Palisade. We wanted time to review the car and even test drove it. We needed better towing than our current tow vehicle. We were concerned about the low gas mileage. Then Josh recommened a 2026 Palisade Hybrid. We got 4000 pound towing capacity and no gas use for in city driving. A win all around.

Excellent service, kept completely in the loop and would recommend this service department...Clean waiting room with goodies!

They were ready for me when I checked in, they got my car back in a timely way, and found a second recall to check for.

I satisfied all support from Gregory Hyundai. Dealer Joshua is wonderful for my purchasing Hyundai Tucson.

I had a great experience purchasing my car from this dealership. From the beginning, the staff was friendly and professional.