Reviews
Write a reviewConsistent & Professional service.
Consistent & Professional service. RozAnne & Mei were excellent! Customer centric & quality focused. Keep up the good work!
Consistent & Professional service.
Consistent & Professional service. RozAnne & Mei were excellent! Customer centric & quality focused. Keep up the good work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the fantastic review! We're thrilled to hear that RozAnne and Mei made such a positive impact. Our team is dedicated to providing top-notch service, and your feedback motivates us to keep raising the bar. We appreciate your support! Regards, The Fremont Volkswagen Casper Team
Best dealership experience!
Amazing dealership and customer service! Definitely the best experience we've had at a dealership. We bought 2 vehicles from them this year and my sister bought her vehicle there as well. The used car manager Laura was amazing at finding the right vehicles for all of us. Cruize was an exceptional salesman we had for both our vehicles. He was friendly, and thorough, and made sure all our car needs were met in a reasonable time. Quinton was an excellent salesman as well. Very friendly and on the ball. Colby was a friendly finance manager that made the buying process go smoothly. Definitely would recommend Fremont Volkswagon of Casper for any car needs.
Best dealership experience!
Amazing dealership and customer service! Definitely the best experience we've had at a dealership. We bought 2 vehicles from them this year and my sister bought her vehicle there as well. The used car manager Laura was amazing at finding the right vehicles for all of us. Cruize was an exceptional salesman we had for both our vehicles. He was friendly, and thorough, and made sure all our car needs were met in a reasonable time. Quinton was an excellent salesman as well. Very friendly and on the ball. Colby was a friendly finance manager that made the buying process go smoothly. Definitely would recommend Fremont Volkswagon of Casper for any car needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Oil Change
Had my oil changed, it was very quick, accommodating, and efficient. Service dept was very pleasant. Will be back for sure, thank you for getting me in on short notice and taking care of me.
Oil Change
Had my oil changed, it was very quick, accommodating, and efficient. Service dept was very pleasant. Will be back for sure, thank you for getting me in on short notice and taking care of me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Dealership with wonderful staff.
The salesperson, Cruize Wilson, and finance person, Colbey Day went out their way to get me into my dream car. There was zero pressure only a very positive and helpful buying experience. Cruize was very knowledgeable about the attributes of the vehicle I was looking at. He always had a direct answer to any question. Colbey explained the financing terms and didn't try to upsell me on anything!
Great Dealership with wonderful staff.
The salesperson, Cruize Wilson, and finance person, Colbey Day went out their way to get me into my dream car. There was zero pressure only a very positive and helpful buying experience. Cruize was very knowledgeable about the attributes of the vehicle I was looking at. He always had a direct answer to any question. Colbey explained the financing terms and didn't try to upsell me on anything!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic service
I was very pleased at how well they treat their customers and what they are willing to do to get you into the vehicle you are wanting! Great service all the way around and hands down the best in Casper
Fantastic service
I was very pleased at how well they treat their customers and what they are willing to do to get you into the vehicle you are wanting! Great service all the way around and hands down the best in Casper
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Pleased
I am very impressed with Fremont VW Dealership in Casper, Wyoming. Chance did an excellent job. The rest of the staff was very helpful. My Jetta was the best car I've ever owned and am excited about the Passat.
Very Pleased
I am very impressed with Fremont VW Dealership in Casper, Wyoming. Chance did an excellent job. The rest of the staff was very helpful. My Jetta was the best car I've ever owned and am excited about the Passat.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service department
Cato have some repairs on my 2015 beetle. They got my right in and we?re very quick to communicate about repairs and ordering parts. Great experience!casper
Great service department
Cato have some repairs on my 2015 beetle. They got my right in and we?re very quick to communicate about repairs and ordering parts. Great experience!casper
- Customer service 1.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Father's Day Present!!
Absolutely amazed at the service! As car dealerships go, most would say be careful not to get gouged. That is not the case at this Dealership. Awesome staff! Colbey Day was my salesman and let me tell you, this young man knew his product and helped my wife and I get a great deal! This is the guy to see. Corey Rissler, the GM of the dealership, worked hand-in-hand with Colbey and ourselves to get the right price and we finished out in no time with Financial services! Thank you Wil H. I've always loved Volkswagen, and I will continue to as I enjoy my Brand new Golf GTI!!!
Father's Day Present!!
Absolutely amazed at the service! As car dealerships go, most would say be careful not to get gouged. That is not the case at this Dealership. Awesome staff! Colbey Day was my salesman and let me tell you, this young man knew his product and helped my wife and I get a great deal! This is the guy to see. Corey Rissler, the GM of the dealership, worked hand-in-hand with Colbey and ourselves to get the right price and we finished out in no time with Financial services! Thank you Wil H. I've always loved Volkswagen, and I will continue to as I enjoy my Brand new Golf GTI!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Got a nice truck and Great experience!
We bought a used 2011 Truck from Fremont Volkswagen. It was our first experience with the Fremont chain and it was great. Everyone we met was friendly and professional and not overbearing. Their demeanor and friendliness remained the same throughout, even when I did not buy all the extras. The extra services included in the poo purchase are a great bonus. I would definitely shop here and purchase again in the future.
Got a nice truck and Great experience!
We bought a used 2011 Truck from Fremont Volkswagen. It was our first experience with the Fremont chain and it was great. Everyone we met was friendly and professional and not overbearing. Their demeanor and friendliness remained the same throughout, even when I did not buy all the extras. The extra services included in the poo purchase are a great bonus. I would definitely shop here and purchase again in the future.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, Kevin! We are thrilled to hear that your first experience with us was a great one! Enjoy your new truck and we look forward to seeing you again in the future!
Great Service Department!!
I was passing through Casper on a four-month transcontinental adventure in my 2014 Jetta Sportwagen when I realized it was time for an oil change. The service department cheerfully fit me in on very short notice, gave the car a check-over and washed it so it sparkled! These folks are just spectacular.
Great Service Department!!
I was passing through Casper on a four-month transcontinental adventure in my 2014 Jetta Sportwagen when I realized it was time for an oil change. The service department cheerfully fit me in on very short notice, gave the car a check-over and washed it so it sparkled! These folks are just spectacular.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase