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Fremont Volkswagen

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (111 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2016 state dealer award
View 2 awards
2016 state dealer award
2016 consumer dealer award

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fremont Volkswagen from DealerRater.

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Austin was amazing. He worked hard to get us in the car we wanted. Very professional and a joy to work.with. Colby the sales manager is the bomb.

Austin was amazing. He worked hard to get us in the car we wanted. Very professional and a joy to work.with. Colby the sales manager is the bomb.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your fantastic experience! We're glad to hear Austin and Colby made your car-buying journey enjoyable and seamless. Your kind words about their professionalism and dedication mean a lot to us. Enjoy your new ride! Regards, The Fremont Volkswagen Casper Team

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Consistent & Professional service. RozAnne & Mei were excellent! Customer centric & quality focused. Keep up the good work!

Consistent & Professional service. RozAnne & Mei were excellent! Customer centric & quality focused. Keep up the good work!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the fantastic review! We're thrilled to hear that RozAnne and Mei made such a positive impact. Our team is dedicated to providing top-notch service, and your feedback motivates us to keep raising the bar. We appreciate your support! Regards, The Fremont Volkswagen Casper Team

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Cruize was so great to work with. The entire experience was excellent, from getting the right car, working through a trade in, and financing. This was such a smooth and flawless process. I never thought buying a car could be this easy! That definitely has not been my experience in the past. Thank you Fremont VW!

Cruize was so great to work with. The entire experience was excellent, from getting the right car, working through a trade in, and financing. This was such a smooth and flawless process. I never thought buying a car could be this easy! That definitely has not been my experience in the past. Thank you Fremont VW!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tina, Congrats on your new VW and welcome to the family. Cruize is an outstanding asset to us here and it's no surprise to see that he went above beyond to take care of you from start to finish and ensure that you drove home happy. We hope you're enjoying your new ride thus far and we can't wait to see you at your first service visit. Regards, The Fremont Volkswagen Casper Team

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We worked with Cruize Wilson to purchase our 2024 Atlas Cross Sport. He was very personable and knowledgeable about the vehicles we were interested in. He made the experience enjoyable for us. As did the manager. Everyone seemed to work well together for the buyers ease.

We worked with Cruize Wilson to purchase our 2024 Atlas Cross Sport. He was very personable and knowledgeable about the vehicles we were interested in. He made the experience enjoyable for us. As did the manager. Everyone seemed to work well together for the buyers ease.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Gwen, Congrats on your new Atlas Cross Sport and welcome to the family. We're so happy to see Cruize took great care of you and you drove home happy. We hope you're loving your new VW and we hope to have the opportunity to work together again in the future. Regards, The Fremont Volkswagen Casper Team

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My needs were met with professionalism, courtesy and professional service. From the time I entered the service department at the dealership, Mae made sure my vehicle was taken care of and treated us with the utmost respect. She was very knowledgeable and kept me informed on the status of the service work done on my vehicle. When I received my car back all service work had been completed to my satisfaction. My car had been washed. Mae escorted me to my car. I would give this service a 10 star rating and Mae 15 stars

My needs were met with professionalism, courtesy and professional service. From the time I entered the service department at the dealership, Mae made sure my vehicle was taken care of and treated us with the utmost respect. She was very knowledgeable and kept me informed on the status of the service work done on my vehicle. When I received my car back all service work had been completed to my satisfaction. My car had been washed. Mae escorted me to my car. I would give this service a 10 star rating and Mae 15 stars

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tom, Mae is an all-star and it's no surprise to see that she and our team took great care of you from start to finish. We appreciate you choosing us here for your VW needs and should you ever have any questions any about anything, please don't hesitate to ask us or Mae. We're here to help and you're family. Regards, The Fremont Volkswagen Casper Team

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For my first time purchasing a car, they made it so easy! I was so nervous and everyone was so polite and willing to help me in any way possible! I recommend them to anyone looking to purchase a vehicle. Especially if it’s your first!!

For my first time purchasing a car, they made it so easy! I was so nervous and everyone was so polite and willing to help me in any way possible! I recommend them to anyone looking to purchase a vehicle. Especially if it’s your first!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Payton, Congrats on your new ride and welcome to the family! We're so happy that our team made your first car-buying experience a great one and you drove home satisfied. We hope you're enjoying your new vehicle thus far and should you have any questions about anything, please don't hesitate to ask. We're always here to help. Regards, The Fremont Volkswagen Casper Team

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Nada was very professional and great with finding exactly what I wanted and needed. Thank love the car!!!!!!!

Nada was very professional and great with finding exactly what I wanted and needed. Thank love the car!!!!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new car and welcome to the family. We are so happy to see Nada did a great job getting you into the vehicle you deserve and you drove home satisfied. Thanks for this 5-star review and we can't wait to see you here at your first service visit. Regards, The Fremont Volkswagen Casper Team

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BIG RAVE to Vaugn and Colbey for being super friendly and not the least bit pushy. In the past, I have gone to out-of-state dealers to purchase my vehicles. This time I did not, as the out-of-state dealers wanted my business on their terms, instead of mine. Vaugn worked with his boss to get me into a new VW Taos at a price I could afford and gave my trade an honest and fair value. Both guys did a great job at not pushing any extras that I did not want, need, or could afford. Thanks for allowing me to keep my business in Casper, WY.

BIG RAVE to Vaugn and Colbey for being super friendly and not the least bit pushy. In the past, I have gone to out-of-state dealers to purchase my vehicles. This time I did not, as the out-of-state dealers wanted my business on their terms, instead of mine. Vaugn worked with his boss to get me into a new VW Taos at a price I could afford and gave my trade an honest and fair value. Both guys did a great job at not pushing any extras that I did not want, need, or could afford. Thanks for allowing me to keep my business in Casper, WY.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new Taos and welcome to our Fremont VW Family! We are so happy to read that both Vaugn and Colbey worked hard to provide you with the 5-star experience you deserved and you drove home happy in your new Volkswagen. Thanks so much for taking the time to share this and please don't hesitate to let us, Vaugn, or Colbey know should you ever need anything. We're always here to help. Regards, The Fremont Volkswagen Casper Team

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Bree was awesome and got me scheduled in right away. They did a great job repairing my car.

Bree was awesome and got me scheduled in right away. They did a great job repairing my car.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Amazing dealership and customer service! Definitely the best experience we've had at a dealership. We bought 2 vehicles from them this year and my sister bought her vehicle there as well. The used car manager Laura was amazing at finding the right vehicles for all of us. Cruize was an exceptional salesman we had for both our vehicles. He was friendly, and thorough, and made sure all our car needs were met in a reasonable time. Quinton was an excellent salesman as well. Very friendly and on the ball. Colby was a friendly finance manager that made the buying process go smoothly. Definitely would recommend Fremont Volkswagon of Casper for any car needs.

Amazing dealership and customer service! Definitely the best experience we've had at a dealership. We bought 2 vehicles from them this year and my sister bought her vehicle there as well. The used car manager Laura was amazing at finding the right vehicles for all of us. Cruize was an exceptional salesman we had for both our vehicles. He was friendly, and thorough, and made sure all our car needs were met in a reasonable time. Quinton was an excellent salesman as well. Very friendly and on the ball. Colby was a friendly finance manager that made the buying process go smoothly. Definitely would recommend Fremont Volkswagon of Casper for any car needs.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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