Reviews
The dealership itself is clean, accessible, and has great
The dealership itself is clean, accessible, and has great bathrooms! Fernando was amazing! Nice, friendly, and not pushy! Not the typical used car salesman. He was sweet to my parents, and because the car hadn't been smogged, he got me a lyft home and delivered the car to my door. Exceptional service, exceptional personality, and a great place to buy a car! I would recommend Fernando and Galpin to anyone! Great job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for taking the time to share your feedback with us. We appreciate your business. Please let us know if there's anything else we can do for you. Drive safe and see you on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Typical used car salesman.
Typical used car salesman. Harcore bait and switch. Just ask for someone else if approached by this person
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Eric and his sales manager were great .
Eric and his sales manager were great . Got me a good deal , great service at Galpin
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Had been shopping around for a used Volkswagen Jetta and
Had been shopping around for a used Volkswagen Jetta and was able to get the best deal! Eric was incredibly helpful, up front, and informative, and took the stress out of the buying process. Will definitely be referring friends and family to this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks so much for your warm recommendation of the team here at Galpin Volkswagen. We are so happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
My husband and I had never purchased a Volkswagen before,
My husband and I had never purchased a Volkswagen before, our salesman Erik was very helpful and informative. After working with him we got our first Tiguan!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Rachel, we are happy you found the team helpful in the purchase of your new car! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
This was my first time buying a car and I was anxious
This was my first time buying a car and I was anxious about getting the run-around and being taken advantage of by the dealership. Eric Wladowski did none of that. He was responsive, honest while direct, went out of his way to be helpful, and made me comfortable moving forward throughout the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Volkswagen. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Amazing dealership!
Amazing dealership! Made it real easy to get a car! Erick Wladkowski was great help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for taking the time to share your feedback with us. We appreciate your business. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Great experience leasing my car here!
Great experience leasing my car here! Eric Wladkowski is a great sales professional who right from the moment we met him, he really took the time to listen for what we were looking for and didn’t try to sell us on anything else. He and Josh Bautista did everything they could to make sure we drove away in our new car. Very happy and we’ll be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are happy you found the team helpful in the purchase of your new car! Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
He was a good person with a smile.
He was a good person with a smile. He helped us make the best choice based on our budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we really appreciate your positive review! Let us know if you ever need more help -- until then safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Fernando and his Manager really helped me get an amazing
Fernando and his Manager really helped me get an amazing deal. I strongly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Maria, we are very happy we could provide you with a positive experience! Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com