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Galpin Volkswagen of San Fernando Valley

4.7
(478 reviews)
Visit Galpin Volkswagen of San Fernando Valley
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday 10:00am–7:00pm Closed
2015 consumer dealer award View 1 awards
2015 consumer dealer award
New (888) 691-8506 (888) 691-8506
Used (888) 284-2047 (888) 284-2047
Service (818) 306-5342 (818) 306-5342

Reviews

4.7
(478 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Volkswagen of San Fernando Valley from DealerRater.

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5.0

The service was great - from start to finish.

The service was great - from start to finish. It was especially great working with Fernando. He was extremely helpful and courteous from the beginning. We will certainly recommend Galpin and Fernando. Galpin should be proud to have such great team and customer service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Heidi, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

5.0

Fernando was the best, he answered all questions and very

Fernando was the best, he answered all questions and very helpful when I bought my Tiguan. Overall great experience! Definitely will recommend!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello Rosario, we're happy you found our staff to be so supportive during your experience here at Galpin Volkswagen. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

5.0

Fernando Fregoso is by far the best!

Fernando Fregoso is by far the best! He was so attentive, helpful, and knowledgeable. He made sure my needs were met and knew exactly what I was looking for and kept me within my budget. He found me my dream car and I couldn’t be happier.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello Evelyn, we're happy you found our staff to be so supportive during your experience here at Galpin Volkswagen. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

5.0

Fernando Fregoso was amazing!

Fernando Fregoso was amazing! He was extremely helpful. This is the best car buying experience I’ve ever had.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Volkswagen. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

5.0

I will continue to buy any future vehicles from Galpin,

I will continue to buy any future vehicles from Galpin, due to Adrian Olea’s excellent service. He goes above and beyond for his customers.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Karla, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

5.0

Adrian helped me out with my car purchase!

Adrian helped me out with my car purchase! It was easy and smooth 10/10 highly recommended

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Gabriel, thanks so much for your warm recommendation of the team here at Galpin Volkswagen. We are so happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come. Safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

5.0

I just finished purchasing my vehicle with Adrian, I

I just finished purchasing my vehicle with Adrian, I would highly recommend him! He is knowledgeable, Honest, and conducts his transactions with complete integrity. The entire process was easy, transparent, and he went above and beyond to make sure that I was happy with my final deal. If you’re looking for a car, I would strongly recommend going to Galpin Volkswagen and asking for Adrian!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Volkswagen. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

5.0

We had an excellent experience dealing with Galpin VW, by

We had an excellent experience dealing with Galpin VW, by far the easiest and most pleasant car purchase we've ever dealt with. Everything was dealt with within hours, including home delivery late at night to fit around our schedule. We dealt with Alex Balboa (Internet Sales) and then salesperson Fernando Fregoso and Ati Kamali (Finance Manager). We would highly recommend them and use them again in the future.

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  • Overall experience 5.0
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1 person out of 1 found this review helpful.
5.0

I want to share my fantastic experience I had while

I want to share my fantastic experience I had while buying my new car at Galpin Volkswagen, It wasn’t easy for me to give up my Jeep however Herman Serrano and Fernando Fregoso made sure to make my experience extremely smooth and were always attentive of my needs, and needless to say I love my new Volkswagen Taos, so if you are in the market for a car, go and see Herman Serrano and Fernando Fregoso!

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  • Overall experience 5.0
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  • Shopped for a new car
1 person out of 1 found this review helpful.
5.0

Every time I come to Galpin Volkswagan, Heaven’s customs

Every time I come to Galpin Volkswagan, Heaven’s customs service is always on point. I wish her the best.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.