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Wackerli Buick Cadillac GMC

(30 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (208) 656-1868 (208) 656-1868
Used (208) 656-1451 (208) 656-1451
Service (208) 932-1093 (208) 932-1093

Reviews

(30 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wackerli Buick Cadillac GMC from DealerRater.

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Ethan helped me get in to my new car.

Ethan helped me get in to my new car. It was a great experience and painless. They were fair on everything and we will continue to go back and buy again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tyler Potter, General Manager, (208) 522-6060

This is the first time I've been to Wackerli GMCThey...

This is the first time I've been to Wackerli GMC They treated me very well Jason was very helpful and knew his job very well thanks Jason

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Tyler Potter, General Manager, (208) 522-6060

This was our first experience with Wackerli Buick,...

This was our first experience with Wackerli Buick, Cadillac, GMC. We were most impressed with Cy Holden. We trusted him immediately. We preferred to work with him specifically, because he was totally upfront with us. He wasn't at all pushy, but very kind and considerate. He was readily available and kept us informed about the status of our car. We felt that he did all he could to get us the best deal on our Cadillac. Thank you, Cy Holden.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Tyler Potter, General Manager, (208) 522-6060

Wackerli GMC service sucks

Absolutely horrible service and communication from the GMC service department. Took it in to have two valve cover gaskets replaced as well as an oil sending unit. Took it in on a Thursday and got it back Friday.. that would be the Friday 8 DAYS LATER. They blamed it on freight, never took onus for it themselves. I wouldn't wish them and their lack of professionalism on anyone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Screwing people

I have seen the character of this dealership and I wish it on no one. They lie to do anything to get a sale. Old school car tactics.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.

helpful and kind

the salesman was through and thoughtful about my needs. I will go to Wackerli again for service as well as sales. There was no pressure to purchase. I was not hurried in the process of choosing if and what my needs were. I am definitely returning

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

No pressure

They were very considerate and helpful with our needs. I never felt pressured or hurried into any decision. Definitely would recommend them to family or friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Third great purchase

I like to call up the guys at Wakerli and tell them what I need. They keep their eyes open and let me know when they have it. Saves me tons of time and work. They always set me up with lots of choices and make car buying a great experience. They also take care of all the little details for me so I feel really valued as a customer. Thanks Wakerli!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased a 2013 Buick. Exceptional experience

My wife and I decided we needed a new car. We brought in the Audi we purchased at Wackerli a few years ago. They gave me a very fair trade value and sold us a new super low mile Buick Regal T for a really awesome price. Amy Delaney was very knowledgeable and helpful. Mike Belgard was able to get us a better interest rate than our Credit Union offered. Overall it was an awesome experience. This was our 4th purchase from Wackerli in the past 15 years. I strongly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

I brought my A4 in for a check engine light. Some kind...

I brought my A4 in for a check engine light. Some kind of fuel pressure sensing code. The tech explained all the options but suggested we start with simply replacing the fuel filter instead of the more expensive alternatives. His hunch was this would rectify my problem without throwing unnecessary expensive parts at it. I fee like they are truly looking out for my best interests and not just making a big sale. The waiting area is very clean with a pop machine and comfortable chairs. They also offered me a vehicle to use if needed. Given the short time estimate I opted to just hang out and wait. I have been greeted by almost everyone that walks by me! I like this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
5 people out of 5 found this review helpful.