Reviews
Write a reviewI bought the car sight unseen (never done this
I bought the car sight unseen (never done this before) Had the car delivered to my house. Johnny & Heather were great! Only negative was I had to follow up with calls because I guess they were busy, but otherwise so far so good!
I bought the car sight unseen (never done this
I bought the car sight unseen (never done this before) Had the car delivered to my house. Johnny & Heather were great! Only negative was I had to follow up with calls because I guess they were busy, but otherwise so far so good!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Would drive 400 miles again to work with them
Drove 400 miles to work with people with integrity. All the associates at Hertz Car Sales Stockton are great people, truly care about the customer experience not just making the most profitable deal. George Mihai has very friendly and kind from the start. Worked late night to help get photos to me and answered all my questions the entire way. Managers Miguel and Guillermo helped get me the most out of my finance goals. The finance manager Adriana I didn’t not expect to see until the very end. I spoke to at the beginning and she gave me the complete OTD price breakdown at the beginning which was the same when I arrived which was the same at the end. No hidden or surprise add ons or mark ups. They are all stand up individuals. Worked with 10-20 people in past few weeks at other deals, had bad experience with most of them. I’d choose Hertz again because of the good, honest and hard working people at Hertz Stockton Sales
Would drive 400 miles again to work with them
Drove 400 miles to work with people with integrity. All the associates at Hertz Car Sales Stockton are great people, truly care about the customer experience not just making the most profitable deal. George Mihai has very friendly and kind from the start. Worked late night to help get photos to me and answered all my questions the entire way. Managers Miguel and Guillermo helped get me the most out of my finance goals. The finance manager Adriana I didn’t not expect to see until the very end. I spoke to at the beginning and she gave me the complete OTD price breakdown at the beginning which was the same when I arrived which was the same at the end. No hidden or surprise add ons or mark ups. They are all stand up individuals. Worked with 10-20 people in past few weeks at other deals, had bad experience with most of them. I’d choose Hertz again because of the good, honest and hard working people at Hertz Stockton Sales
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I brought a used 4 Runner
Aaron the salesman was excellent! Any questions I had he answered right away and if he didn’t know he got back to me by phone or text! Excellent job! Actually all the people I dealt with were awesome!
I brought a used 4 Runner
Aaron the salesman was excellent! Any questions I had he answered right away and if he didn’t know he got back to me by phone or text! Excellent job! Actually all the people I dealt with were awesome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad to hear about positive experiences like this, and that you received the customer service you deserve. Thank you for your 5-star review.
Great Car Buying Experience
Great buying experience...I purchased a used car from the Stockton CA location, they had a good inventory of cars to choose from and the Sales person Nick Sotelo was well informed and made the buying experience go very smooth, the whole process took about a hour and a half unlike the bigger car dealerships where it can take hours. Hertz certifies their cars and they offer the programs as other larger dealerships, I would definitely recommend them to anyone I know looking to purchase a car and will return myself the next time I am in the market for a new car.
Great Car Buying Experience
Great buying experience...I purchased a used car from the Stockton CA location, they had a good inventory of cars to choose from and the Sales person Nick Sotelo was well informed and made the buying experience go very smooth, the whole process took about a hour and a half unlike the bigger car dealerships where it can take hours. Hertz certifies their cars and they offer the programs as other larger dealerships, I would definitely recommend them to anyone I know looking to purchase a car and will return myself the next time I am in the market for a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for coming in again RK. I'm glad we were able to get everything worked out for you. Have Fun in your new car!!!