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2016 state dealer award
View 7 awards
2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award
2016 consumer dealer award 2015 consumer dealer award

Reviews

(844 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New Truck

Ashley , our salesman is awesome . He was very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thomas Martin, thanks for the 5 star review!

Kendall Auto Mall

I found a car we wanted on KBB.com that was at the Kendall Auto Mall. This was my first time purchasing a vehicle online and under these conditions. Tim Crowley was a true professional and very helpful. The team at Kendall Auto Mall all practiced Social Distancing and made me feel very comfortable. I was so impressed with Kendall, I scheduled to have my brakes done by their Service Department on my other vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lawrence Barco, we're glad to hear you enjoyed your visit.

Professional from start to finish

They gave me a great price first time, no giving me the run around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us.

2020 Chevrolet Equinox

The process was fine. It took a while to negotiate but Norm Puga (the manager) took control and closed the deal. The salesman (Tim Crowley) was knowledgeable and helped us through the process. This was my seventh vehicle from this dealer and I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you sharing your buying experience with us. We look forward to seeing you again in the future!

Candle

They were friendly, and I was able to purchase what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dawn Dupont, we're glad to hear you enjoyed your visit.

carbuying

Excellent experience Wonderful personnel , Extremely knowledgeable. Worked above and beyond to meet my financial parameters. Caring and attentive to my many inquiries regarding the vehicle capabilities , warranties and servicing. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Arthur, we are so pleased you enjoyed your visit to Kendall Auto Mall!

Great Sales team.

Had a wonderful experience with Kendall once again. Steve Jones our sales person was wonderful from start to finish

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Beverly Thompson, we really appreciate your positive review!

Chevy Silverado

Treated very professionally, process was very timely.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dean Snell, we're glad you had such a wonderful experience with us!

2016 Chevrolet 1500

I was looking for a nice used pickup they found a the right one for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback Timothy. Have a great day!

Went to AutoZone

Check engine light went on... The service representatives seemed to be too busy talking to each other. When I was able to talk to someone, I was told that there were too many cars ahead of me to diagnosis the issue (i.e. look up the code on the computer). I was told, "Bring it back tomorrow and we might be able to get to it, but can't make any promises". I left and went to AutoZone. They hooked it up to a computer and 10 minus later I had an answer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Hello, due to Covid-19, some reviews from our third-party review sites have been delayed. Thank you for your feedback, and we are doing our best to respond to all reviews in a timely manner as they come in. We regret to hear about your service experience with us. so please contact our service manager, Chad, at (208) 249-3505.