Peterson Auto Group

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4.7
(4,169 reviews)
Visit Peterson Auto Group
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 9:00am–8:00pm
Tuesday 7:30am–6:00pm 9:00am–8:00pm
Wednesday 7:30am–6:00pm 9:00am–8:00pm
Thursday 7:30am–6:00pm 9:00am–8:00pm
Friday 7:30am–6:00pm 9:00am–8:00pm
Saturday 7:30am–6:00pm 9:00am–7:00pm
Sunday Closed Closed
New (866) 252-1368 (866) 252-1368
Used (888) 294-7509 (888) 294-7509
Service (208) 957-5194 (208) 957-5194

Inventory

See all 961 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2006.
The Peterson Auto Group has proudly served our friends in Boise Meridian Caldwell Garden City Nampa and surrounding areas since 1928. With over 11 brands and 5 locations in Boise and serving Nampa Peterson's stands out at our automotive dealer with integrity and honesty. We put the needs of our customers first so you are sure to be highly impressed with all that our dealership has to offer. Here at Peterson Auto Group we have a "Grassroots" story to tell backed up by 75 years of service in the Treasure Valley area. Come check out our large selection of quality new and used vehicles at affordable prices today!
The House that Service Built...

Service center

Phone number (208) 957-5194

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–6:00pm
Sunday
Closed

Meet our employees

Reviews

4.7
(4,169 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Peterson Auto Group from DealerRater.

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5.0

Ryan McCalla provide excellent customer service in a

Ryan McCalla provide excellent customer service in a timely, efficiency and courteous manner during my recent service visit for my BMW X5

5.0

We have always received great service and been treated

We have always received great service and been treated very well. Peterson's service department is a big part of why we'll buy our next car there.

Dealer response

Thank you for taking the time to write this review. We appreciate your business and look forward to helping you again.

5.0

Service at Peterson’s BMW has been excellent over the

Service at Peterson’s BMW has been excellent over the last 17 years. The work is accomplished in a minimum of time and a fair price. This is largely due to service manager, Rafael Cuevas, knowledge of the product and concern for quality. Recently, Madison White, assistant service advisor, has been very helpful with communication and other support on more than one occasion.

5.0

Great customer service from the service department!

Great customer service from the service department! Service indicator light was not turned off during routine maintenance. After reporting the issue, the service manager actually drove to my house that evening to reset the car’s computer so that I would not be inconvenienced. Above and beyond what I expected!

Dealer response

Thank you so much for the 5 star review! We appreciate your kind words, it made our day.

5.0

Rian has always been great to work with!

Rian has always been great to work with! I love seeing a video of the service engineer checking out my car and showing me How everything was looking. He also gave a great explanation of the wear on my tires.

Dealer response

Peterson BMW thanks you for the 5 star review!

5.0

From the time I stepped on the lot Josh C.

From the time I stepped on the lot Josh C. was there to greet me and help with the purchase of my new-to-me Avalon. There weren't any hybrids on the lot but he didn't stop there. We ended up going into the service department to look at the one they just took in on trade that was still undergoing the inspection. It was a few days in the making but Josh kept true to his word and walked me through it every step of the way; even after the paperwork had been signed. Thank you Josh for a job very well done!

Dealer response

We would like to thank you for this 5 star review. Our Peterson Toyota sales team tries hard to provide everyone with a positive customer experience. Thank you for acknowledging our efforts. Have a great day!

5.0

Working with Ryan at Peterson BMW service was a very

Working with Ryan at Peterson BMW service was a very pleasant experience. Repair time was accurate and phone communication was kept as promised. Charges was as quoted and expected which was a pleasant experience. Will be back for my next needed service or repair.

Dealer response

Thank you so much for posting about your time here at Peterson BMW. Thank you for entrusting our team with your service needs.

5.0

From the first phone.

From the first phone. call to the car pickup, all was smooth and very professionally done. Add to that a friendly tone and warm welcome which made us feel good about Ryan and Peterson’s BMW service.

Dealer response

Thank you so much for posting about your time here at Peterson BMW. Thank you for entrusting our team with your service needs.

5.0

Professional team, friendly customer service.

Professional team, friendly customer service. Happy with the maintenance provided and the communication from the maintenance team.

Dealer response

Thank you for posting about your visit to Peterson BMW. We appreciate your business.

5.0

I never feel taken advantage of.

I never feel taken advantage of. I trust them completely. Every time I have taken my car there, which has been many times, the price is actually less than quoted. My brake light came on I took it in thinking I needed new brakes. They called and told me my breaks were good, the light just needed reset. They could have just replaced the breaks and charged me, I would have never known the difference. Instead, they were honest and unfortunately that’s not very common anymore. Thank you for always doing the right thing and making customers, not profit, the most important part of your business.

Dealer response

Peterson BMW thanks you for this awesome review! Our team tries really hard to provide everyone with a positive customer experience. Thank you for acknowledging our efforts. Have a great day!

Read all 4,169 reviews