Ken Garff Honda of Orem

4.4
(122 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
(866) 679-6766 (866) 679-6766

Inventory

See all 2 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2020.
For a high-quality used car in the greater Orem region Ken Garff Honda of Orem has a large selection of cars trucks and SUVs to choose from and an exceptional sales team to answer all of your questions.
The finance staff at Ken Garff Honda of Orem will get you a low interest car loan in Orem. By working with a network of lenders we make our customer's dreams of owning a Honda a reality.
Get professional Honda car repair at Ken Garff Honda of Orem's state of the art service facility. The Ken Garff Honda of Orem car repair experts will correctly identify your vehicles problem and make a repair as quickly as possible.
Ken Garff Honda of Orem "We Hear You"

Service center

Phone number (866) 679-6766

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

4.4
(122 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

1.0

Horrible repair service

I called 4 times, each time promising they would have someone call me back- they never did. When I eventually got an appointment, the first time they did the work, it was so shoddy the part fell off on the drive home. I set up a second appointment. I stayed in the building because they said it would be only two hours, and ended up sitting there for four hours. They claimed they "misquoted" me the first time, and charged me $100 more for the service than originally quoted. Would not recommend.

Dealer response

Hello, Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you'd like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! General Manager Lorenzo Case lcase@kengarff.com

5.0

Honda Hrv buying review

Ken Garff Orem did a fine job of finding a car to suite my needs. They were also helpful with finding a payment option that worked with me

4.7

Honda always!

Honda has really nice employees and always gets the job done fast and there’s never any surprises. They are awesome and I only go to them for my service needs.

5.0

Oil change

The service rep. was friendly, informative, and efficient in describing the oil change and any potential findings during examination. I was out in an hour.

5.0

Great Service!

Every time I’ve taken my car to Garff Honda in Orem to be serviced I’ve been delighted. Their work is top-notch, fast and dependable. It’s refreshing to have a dealer that you trust to take you car to for servicing!

1.7

Poor job

I am usually very happy with the service provided at this location. However,upon receiving my car I do not feel like inspections on the car were made. The tire pressure was never checked and while driving on our way home from the dealership, the tire pressure light came on. With what we paid, that should of been checked off correctly.

Dealer response

Hi Mari, Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you'd like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! General Manager Lorenzo Case lcase@kengarff.com

4.0

Regular Advantage Care servicing.

McKay and other staff were polite, respectful and professional. Waiting area and amenities were exceptional. I've utilized the "Advantage Care" service plan here at Honda Orem's service center for years and plan to continue. I love the very helpful diagnostic printout, and appreciate the free car wash coupon.

5.0

Beyond great service

Great job...Cant remeber the guys name that helped me but the whole service was easy ...Thank you Honda Employees. Ill be back for another oil change.

5.0

Oil change and tire rotation

We love having our Honda Odyssey serviced at Ken Garff of Orem. They are always prompt and courteous. The facility is clean, inviting and comfortable.

5.0

Pilot 2019

Helpful and friendly, courteous, kind, cheerful, trustful. Great work. I had to call them tho. Have a nice day. The ride to Orem is a bit too long but I like these guys.

Read all 122 reviews