Ken Garff Honda of Orem

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
84 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 29, 2020

    Excellent service. Focus on quality. Clear explanation of all de service and cost. Prices compare to the market. Concern with customer’s needs. Pleasant... experience. Comfortable hall.

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    Came in for service or repair
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  • 5.0 out of 5
    June 28, 2020

    I was helped by Lyle who was very helpful and friendly. I would buy from them again. He was also very knowledgeable about the cars, and helped me get a... good price.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • April 12, 2018

    Just needed an oil change but left with a new Pilot. Go figure. Bob helped out with the purchase and even drove to Salt Lake to get the pilot that we wanted... Thanks!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    June 27, 2020

    Very easy process. They didn’t try to sell me something I didn’t need. Got an oil change and tire rotation. I recommend them. Great service

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    June 20, 2020

    Bought my car here; I come back for service because I trust them and they have always done good work for me. Thanks. I highly recommend this Ken Garff... Honda dealership and service.

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    Came in for service or repair
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  • 1.0 out of 5
    June 16, 2020

    Did not do work they told me they did. Yanked on axel several times after removing tire to rotate. Now car pulls to one side.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Denise - Thank you for sharing your experience with us. We value honesty and quality of work in all that we do. Please reach out to me at your earl...iest convenience so we can discuss this further and fix any outstanding issues. My email is lcase@kengarff.com. Thank you! Lorenzo Case General Manager

  • 5.0 out of 5
    June 9, 2020

    One of the best service department you will find anywhere. The facility was very clean, and all of the staff were very friendly and welcoming

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    June 7, 2020

    Bob helped us find exactly what we needed and was very patient with my indecision! Would highly recommend this dealership and ask to work with Bob!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 1, 2020

    Ryan and Zac were great to work with us in finding just the right car for my wife. They were very patient as we had a hard time deciding which car to... go with. They have a good inventory to choose from.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 26, 2020

    Always appreciate the fact that they treat me with respect. They did a great job God job good job. I've bought my last three cars at Ken Garff

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    Came in for service or repair
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