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Chicago Car Loft

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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bought a nice Audi whit chicago carloft

two thumps up for Gustavo, for being a great sales rep and the rest of the team , keep up thd great work, Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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!!! Highly satisfied with ChicagoCarLoft

Highly satisfied with the service and vehicle we bought from ChicagoCarLoft. If you are looking a good shape unit and hassle free process, stop by ChicagoCarLoft and look for Gustavo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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03 infinity g35 sport

This guys make it easy for me, I bought a 03 really nice infinity g35 sport, they give me some local credit union, whit low interest rate, and low monthly payments , thanks guys..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brilliant

The whole experience was wonderful. Couldn't have found a more trustworthy dealership. They really make you feel welcomed and appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Helpful staff, courteous as well. Did not expect what I encountered. I would definetly recommend The Car Loft.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buy!!

Found a car i was i looking for at this dealership. Didn't know what to expect at first but after calling the dealership and talking to the sales manager Gustado I felt at ease. He described the car and i decided to check it out the same day. The car was in a better shape than i expected and decided to buy it on the spot. Negotiating was a breeze ando the whole buying experience was simple and easy. Not your typical dealer, these guys operate out of a warehouse and have a service bay which made me feel better about my purchase. No games, no tricks, everything was straight forward. THanks for my black on black G37x Sport, it's a rocket!!! HIGHLY RECOMMEND THIS PLACE!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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worst experience ever

Never going to buy a car from here again!!! We had problems with the car since day one. Even before we left the lot we told them the problems we found on the car, they promise to fix them, it never happened. I later research the car and bin number to find out more about it, turns out the car was sold in a "bad" auction were most of the cars are a piece of junk.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, Nicest people! Recommended!!!

I went to the dealership after seeing the car I wanted on their on-line website. Dreading the whole car buying process, I think I would have bought this car off of the internet if I could have just to avoid the car sales experience! But much to my surprise, upon arrival at the dealership lot, we were approached very politely by sales person Gustavo and he made the whole process a pleasure. He was so knowledgeable about the vehicle without being pushy and really gave me confidence in the purchase. His follow-up was top notch. Paul, the finance person I worked with was equally as engaging and helpful. An overall totally positive customer service experience and what a great dealership. I was so nervous as this was only the second car I have ever purchased on my own but the whole Car Loft experience made it as easy as possible. I would definitely return here and recommend them to anyone looking for a car. Five stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very pleased with my purchase and the service!

I contacted this dealer and told them what I'm looking for and what my budget is. Then in the span of two weeks the dealer sent me several proposals for review until I saw the pictures of the exact Toyota 4Runner that I wanted. I had my local bank finance the deal, and the dealer worked with my bank and provided all the necessary paperwork in a timely manner without any issues. Overall, it was the easiest car purchase I've ever done. One important detail of my deal is that I lived in another state than the dealer, and the deal was conducted via email and phone. When the car was purchased it was delivered literally to my doorstep. Perfect!! I didn't need to haggle or even leave my house to get the car that I wanted. The dealer has also helped me get new set of tires with discount, which were also shipped to my local tire shop for installation. Easy-peasy! I've had this car for over a year now with no mechanical issues. I would and do recommend this dealer to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service

i recommend this dealer ship is really easy to buy a car whit this guys, i am really happy whit mi car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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