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Toms River Volkswagen

(176 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 299-4729 (888) 299-4729
Used (877) 577-8496 (877) 577-8496
Service (855) 590-8090 (855) 590-8090

Reviews

(176 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toms River Volkswagen from DealerRater.

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Friendly Professional Staff

I purchased my Passat in January 2014 from Isaac Nissim. Each time I have visited the dealership since, Isaac always greets me with a smile, comes over to say hello and ask how I am enjoying the vehicle. My experience with other dealerships (hello Lester Glenn) has been once the sale is over, the sales department throws you to the curb. In addition, Loren & Joe in the service department are very accommodating and a pleasure to deal with. I have recommended this dealership to friends and family...something I definitely would not do if I was not happy with the service (good bye Lester Glenn). One more thing...they always wash my car after being serviced which is a nice touch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

service of 4/22/14

everyone was very friendly and accommodating . a pleasure to do business with this dealership. i would recommend this dealership to other people who own volkswagens.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sweet place to buy a car.

I could have purchased a VW at two dealerships closer to my home, but these guys earned the sale with their friendliness, and unique offerings such as a 10 year warranty on the car's powertrain.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

You financial saleman dave is a tool i went to pine belt...

You financial saleman dave is a tool i went to pine belt and they are working with me dave told me payment would be 448 pine belt me 300

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have purchased four automobiles since 2002, and this...

I have purchased four automobiles since 2002, and this was the best experience I ever had. Michael could not have done more, to make it a pleasant experience. I do not enjoy sitting in a Dealership for hours; which I have done in the past. Michael was courteous, professional, and seemed to understand that time was an issue. Most people I know that purchase cars, agree with me, that such a joyful event, could be so tiresome and unpleasant. Thank you World Volkswagen for having Michael representing you. Without a doubt, I will recommend This Dealership, as the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Scheduled my service right on their App, very easy . The...

Scheduled my service right on their App, very easy . The desk girl (Lauren )was very knowledgeable and friendly. My car was brought right in for service and accommodated my tight schedule on my day off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Our experience with Michael was excellent! My husband...

Our experience with Michael was excellent! My husband and I appreciated the pressure free service, information, and professionalism. This experience by far was the best I have ever had in leasing a new car. We highly recommend Michael, and we look forward to leasing from him again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had been looking for a passat for about 2 months and...

I had been looking for a passat for about 2 months and Karissa helped me with every question I had. I was probably a pain but she was so patient and informative. Once I decided to finally come in, Chris had the exact passat with all options I had wanted pulled up and ready for my husband and I. He gave us the deal we were looking for and we couldn't be any happier! I couldn't thank them enough

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent new car buying experience. Steve Alfano, Jr....

Excellent new car buying experience. Steve Alfano, Jr. was polite, respectful, patient, informative, friendly. The type of sales person one hopes to deal with, especially when making a major purchase. The Customer Service at this dealership is top of the line. I would absolutely recommend World VW and will return there myself in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

great first time experience at VW . Sales, finance and...

great first time experience at VW . Sales, finance and service is very accommodating and friendly. I highly recommend VW of Toms River. Love my 2014 Jetta

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.