Reviews
Friendly Professional Staff
I purchased my Passat in January 2014 from Isaac Nissim. Each time I have visited the dealership since, Isaac always greets me with a smile, comes over to say hello and ask how I am enjoying the vehicle. My experience with other dealerships (hello Lester Glenn) has been once the sale is over, the sales department throws you to the curb. In addition, Loren & Joe in the service department are very accommodating and a pleasure to deal with. I have recommended this dealership to friends and family...something I definitely would not do if I was not happy with the service (good bye Lester Glenn). One more thing...they always wash my car after being serviced which is a nice touch!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
service of 4/22/14
everyone was very friendly and accommodating . a pleasure to do business with this dealership. i would recommend this dealership to other people who own volkswagens.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sweet place to buy a car.
I could have purchased a VW at two dealerships closer to my home, but these guys earned the sale with their friendliness, and unique offerings such as a 10 year warranty on the car's powertrain.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You financial saleman dave is a tool i went to pine belt...
You financial saleman dave is a tool i went to pine belt and they are working with me dave told me payment would be 448 pine belt me 300
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I have purchased four automobiles since 2002, and this...
I have purchased four automobiles since 2002, and this was the best experience I ever had. Michael could not have done more, to make it a pleasant experience. I do not enjoy sitting in a Dealership for hours; which I have done in the past. Michael was courteous, professional, and seemed to understand that time was an issue. Most people I know that purchase cars, agree with me, that such a joyful event, could be so tiresome and unpleasant. Thank you World Volkswagen for having Michael representing you. Without a doubt, I will recommend This Dealership, as the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scheduled my service right on their App, very easy . The...
Scheduled my service right on their App, very easy . The desk girl (Lauren )was very knowledgeable and friendly. My car was brought right in for service and accommodated my tight schedule on my day off.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our experience with Michael was excellent! My husband...
Our experience with Michael was excellent! My husband and I appreciated the pressure free service, information, and professionalism. This experience by far was the best I have ever had in leasing a new car. We highly recommend Michael, and we look forward to leasing from him again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had been looking for a passat for about 2 months and...
I had been looking for a passat for about 2 months and Karissa helped me with every question I had. I was probably a pain but she was so patient and informative. Once I decided to finally come in, Chris had the exact passat with all options I had wanted pulled up and ready for my husband and I. He gave us the deal we were looking for and we couldn't be any happier! I couldn't thank them enough
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent new car buying experience. Steve Alfano, Jr....
Excellent new car buying experience. Steve Alfano, Jr. was polite, respectful, patient, informative, friendly. The type of sales person one hopes to deal with, especially when making a major purchase. The Customer Service at this dealership is top of the line. I would absolutely recommend World VW and will return there myself in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great first time experience at VW . Sales, finance and...
great first time experience at VW . Sales, finance and service is very accommodating and friendly. I highly recommend VW of Toms River. Love my 2014 Jetta
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car