Tim Dahle INFINITI

4.1
(249 reviews)
Visit Tim Dahle INFINITI
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award View 8 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (801) 305-4825 (801) 305-4825
Used (801) 305-4657 (801) 305-4657
Service (888) 381-5325 (888) 381-5325

Inventory

See all 128 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2024.
The newly remodeled Tim Dahle INFINITI is proud to be an automotive leader in our community. Since opening our doors Tim Dahle INFINITI has maintained our solid commitment to our customers offering a wide selection of new luxury vehicles and pre owned well cared for lease returns and rigidly inspected quality trade ins.
Whether you are in the market to purchase a new or pre-owned vehicle if you need financing options we'll help you find a car loan that works for you!
When you compare you'll choose Tim Dahle INFINITI!

Service center

Phone number (888) 381-5325

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 16 employees View less employees

Reviews

4.1
(249 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tim Dahle INFINITI from DealerRater.

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5.0

Yasoub was kind and helpful.

Yasoub was kind and helpful. He was able to take $200 off for me. I came from Cedar City and that was very helpful. Also, Lucas arranged a Lyft for me, to pick me up from the shuttle stop in Midvale. Great people to work with.

5.0

Yasoub was kind and helpful.

Yasoub was kind and helpful. He was able to take $200 off for me. I came from Cedar City and that was very helpful. Also, Lucas arranged a Lyft for me, to pick me up from the shuttle stop in Midvale. Great people to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Amazing service and very thorough would definitely

Amazing service and very thorough would definitely recommend to any Infiniti or Nissan vehicle owner customer

5.0

Amazing service and very thorough would definitely

Amazing service and very thorough would definitely recommend to any Infiniti or Nissan vehicle owner customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Carson did a great job of working with us and researching

Carson did a great job of working with us and researching our extended warranty on our car.

5.0

Carson did a great job of working with us and researching

Carson did a great job of working with us and researching our extended warranty on our car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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3.0

I initially had a positive experience at the service

I initially had a positive experience at the service center. They offered a loaner car, which was helpful. However, when I learned my warranty wouldn't cover everything and my out of pockets expenses were around $3,000. This was more than I anticipated, so I decided to have the work done elsewhere. Unfortunately, the service rep, Jacob, seemed unhappy with my decision. He informed me I would be charged for the technician's time diagnosing the issue. His comment about needing to "feed their families" felt unprofessional and pressured me. Jacob sent me a bill for almost $1,000 for the diagnosis alone, which was significantly higher than the advertised $220 fee. I had to speak with the manager, John, to resolve the issue. Thankfully, John was understanding and reviewed the situation. He rectified the mistake and honored the original diagnosis price. While I appreciate John's intervention, the overall experience left me disappointed. That's why I'm giving a 3-star review.

3.0

I initially had a positive experience at the service

I initially had a positive experience at the service center. They offered a loaner car, which was helpful. However, when I learned my warranty wouldn't cover everything and my out of pockets expenses were around $3,000. This was more than I anticipated, so I decided to have the work done elsewhere. Unfortunately, the service rep, Jacob, seemed unhappy with my decision. He informed me I would be charged for the technician's time diagnosing the issue. His comment about needing to "feed their families" felt unprofessional and pressured me. Jacob sent me a bill for almost $1,000 for the diagnosis alone, which was significantly higher than the advertised $220 fee. I had to speak with the manager, John, to resolve the issue. Thankfully, John was understanding and reviewed the situation. He rectified the mistake and honored the original diagnosis price. While I appreciate John's intervention, the overall experience left me disappointed. That's why I'm giving a 3-star review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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1.0

I will never come to this dealer ship again because they

I will never come to this dealer ship again because they replaced my cars transmission for 17,000 dollars still is having problems. 375 for warranty alignment and they don’t even align it because my string wheel is still off and didn’t fix it

1.0

I will never come to this dealer ship again because they

I will never come to this dealer ship again because they replaced my cars transmission for 17,000 dollars still is having problems. 375 for warranty alignment and they don’t even align it because my string wheel is still off and didn’t fix it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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1.0

I haven't bought a car in quite a while, due to an

I haven't bought a car in quite a while, due to an unfortunate situation I was in the market. I was told to go to Tim Dahle for the lifetime warranty. So that's where I went. They said the lifetime warranty is "free" however, they charge $1900 at closing to make sure "it's good to go." They also sold me on a 5 year warranty (bumper to bumper) for another $3500 and said wear and tear is not covered. Two days after buying this car I had to fork out $800 for new tires. They said I have fog lights, I don't. They kept saying "ya, we'll find out for you and we'll look into that." They didn't. They didn't even fill the gas tank (this one is minor, but it was annoying to leave from buying a car and having to fill the gas tank). It just shows the lack of care that went into this. They wouldn't budge on ANYTHING at all. I have a 824 credit score, and they were going to set me up with a bank at 9% interest. I told them to check my credit union, because that is xx. It came back at 7%. I wish I had gone on here before buying the car. I wouldn't have gone through them. They are crooks and didn't deserve my business. We'll see how they treat me in future. Maybe I'll be able to update this post to something better, but as it is right now- Never again will I go through them.

1.0

I haven't bought a car in quite a while, due to an

I haven't bought a car in quite a while, due to an unfortunate situation I was in the market. I was told to go to Tim Dahle for the lifetime warranty. So that's where I went. They said the lifetime warranty is "free" however, they charge $1900 at closing to make sure "it's good to go." They also sold me on a 5 year warranty (bumper to bumper) for another $3500 and said wear and tear is not covered. Two days after buying this car I had to fork out $800 for new tires. They said I have fog lights, I don't. They kept saying "ya, we'll find out for you and we'll look into that." They didn't. They didn't even fill the gas tank (this one is minor, but it was annoying to leave from buying a car and having to fill the gas tank). It just shows the lack of care that went into this. They wouldn't budge on ANYTHING at all. I have a 824 credit score, and they were going to set me up with a bank at 9% interest. I told them to check my credit union, because that is xx. It came back at 7%. I wish I had gone on here before buying the car. I wouldn't have gone through them. They are crooks and didn't deserve my business. We'll see how they treat me in future. Maybe I'll be able to update this post to something better, but as it is right now- Never again will I go through them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

It was clean and nice.

It was clean and nice. It was not high pressure. It had a nice selection of cars.

5.0

It was clean and nice.

It was clean and nice. It was not high pressure. It had a nice selection of cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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1.0

I visited Tim Dahle on July 15th in search of a used car.

I visited Tim Dahle on July 15th in search of a used car. Despite initially exploring Tim Dahle Used Cars, I ended up at Tim Dahle Infiniti next door. Unfortunately, my experience was less than ideal. The first salesman redirected us to someone else after just 20 minutes, and subsequent salesmen struggled to find vehicles within my budget. After enduring 103-degree weather for three hours, I reluctantly purchased a Hyundai Elantra under persistent pressure. Regrettably, within two hours and six miles of driving, the engine light illuminated. When I returned on Monday, Lukas was absent, and Erick assisted me. It seemed they were aware of the car's engine issues, claiming it was a recall covered by Hyundai. Despite Murdock Hyundai of Murray having the car for a week, it returned with no repairs, only an oil addition. Murdock Hyundai of Murray later clarified it wasn't a recall but a "goodwill" claim. This ordeal has not only cost me financially but also in time and insurance for a car I barely had. A more satisfactory resolution would have been a refund. I'd advise against choosing this dealership, especially if you're a single mother, to spare yourself such trouble. Additionally, I found Murdock Hyundai of Murray to be an unreliable repair shop, adding to the overall disappointment.

1.0

I visited Tim Dahle on July 15th in search of a used car.

I visited Tim Dahle on July 15th in search of a used car. Despite initially exploring Tim Dahle Used Cars, I ended up at Tim Dahle Infiniti next door. Unfortunately, my experience was less than ideal. The first salesman redirected us to someone else after just 20 minutes, and subsequent salesmen struggled to find vehicles within my budget. After enduring 103-degree weather for three hours, I reluctantly purchased a Hyundai Elantra under persistent pressure. Regrettably, within two hours and six miles of driving, the engine light illuminated. When I returned on Monday, Lukas was absent, and Erick assisted me. It seemed they were aware of the car's engine issues, claiming it was a recall covered by Hyundai. Despite Murdock Hyundai of Murray having the car for a week, it returned with no repairs, only an oil addition. Murdock Hyundai of Murray later clarified it wasn't a recall but a "goodwill" claim. This ordeal has not only cost me financially but also in time and insurance for a car I barely had. A more satisfactory resolution would have been a refund. I'd advise against choosing this dealership, especially if you're a single mother, to spare yourself such trouble. Additionally, I found Murdock Hyundai of Murray to be an unreliable repair shop, adding to the overall disappointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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5.0

Been taking my car to Tim Dahle Infiniti for all my

Been taking my car to Tim Dahle Infiniti for all my service since Ive owned the car. They have always treated me great. Jacob Alviso has been excellent to work with and has always taken care of me. I don't trust my car with anybody else.

5.0

Been taking my car to Tim Dahle Infiniti for all my

Been taking my car to Tim Dahle Infiniti for all my service since Ive owned the car. They have always treated me great. Jacob Alviso has been excellent to work with and has always taken care of me. I don't trust my car with anybody else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Lukas and his team at TDI were awesome to work with.

Lukas and his team at TDI were awesome to work with. Truly a class act!

5.0

Lukas and his team at TDI were awesome to work with.

Lukas and his team at TDI were awesome to work with. Truly a class act!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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