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Russ Darrow Nissan of Milwaukee

(1,459 reviews)
Visit Russ Darrow Nissan of Milwaukee
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (888) 399-5478 (888) 399-5478
Used (414) 375-0290 (414) 375-0290
Service (414) 375-4713 (414) 375-4713

Reviews

(1,459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Nissan of Milwaukee from DealerRater.

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My experience

Jake really made my first car buying experience even better. He helped me the whole way through looking at cars and picking the best one for me. I really appreciate everything he has done for me. Highly recommend him for any car buying, he’s so patient and so nice about everything. He’s was so excited when we found the right car for me. Having him help me and be so happy about finding a good fit for me was awesome. Great work keep it up!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Oil change

Great service - Travis and joe in service we’re professional- very quick- got to talk to mechanic after which I think makes the experience better

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exceptional experience!!!

The service we received with our car purchase was exceptional and our sales man Jake Jankowski was very helpful throughout the entire process. He and the whole Russ Darrow Nissan team went above and beyond to make sure we were happy. Thanks Russ Darrow Crew!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

My wife and I were recently in the market for a 2019 Nissan Armada. I absolutely hate the process of buying a new vehicle but I have to say that it was a pleasure working with the group over at Russ Darrow Nissan of Milwaukee. Jake Jankowski and John Domask were extremely easy going and made the experience enjoyable. I would not hesitate to recommend this dealership and would definitely consider purchasing another vehicle here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The salesman just don't have time for customers to many

At one time so i wasn't to happy at all no one had time for me so wasn't to happy at all thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Light bulb replacement

I recently had a headlight replaced. It seemed to be acting up as it was flickering on and off. I went to the service department and was able to get in right away. Their communication to me as far as giving me updates via text were also much appreciated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Top Notch Service

This location has some of the best staff. They always go above and beyond to make sure we have the best expirance. It’s why we hav even going there for 9 years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Such a positive experience

I had a great experience at this dealership. Everyone was super helpful and patient, and I didnt feel rushed to make a decision. I would recommend this dealership to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you for the great service.

Thank you for the great service.... If you’re need of a new ride go see my man Jake at Russ Darrow. The entire experience was smooth, Jared worked very hard in the finance department to get me the best deal possible and the manager Rob made it all happen. I can’t thank you guys enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

7 vehicles and counting

Red was my 5th associate at the russ Darrow establishment. Every time I come for service the customer service gets better and better. I’m so appreciative of the service I received from Red. She assisted me in trading in my armada 17 for the armada 18. The deal was smooth without any hiccups, thanks to her thoroughness. Her bubbly personality made the waiting period go smooth without irritation! Thanks again Red, and good luck on your endeavors!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.