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Russ Darrow Nissan of Milwaukee

(1,552 reviews)
Visit Russ Darrow Nissan of Milwaukee
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (888) 399-5478 (888) 399-5478
Used (414) 375-0290 (414) 375-0290
Service (414) 375-4713 (414) 375-4713

Reviews

(1,552 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Nissan of Milwaukee from DealerRater.

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My sales man scammed me.

My sales man scammed me. I felt very taken advantage of because I’m a woman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very great It was very nice and very detailed and thank

Very great It was very nice and very detailed and thank you He was very nice and polite and I would recommend more people to him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Here at Russ Darrow Nissan of Milwaukee, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Abdul Sen abdul.sen@russdarrow.com

Great customer service and always great service.

Great customer service and always great service. I am never disappointed when coming to Russ Darrow Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of Milwaukee! Abdul Sen abdul.sen@russdarrow.com

Great price and value for the car we purchased.

Great price and value for the car we purchased. We came from a neighboring state to purchase from them. Sales and Finance team were very friendly and helpful in answering questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Nissan of Milwaukee are glad to have you as a customer. Abdul Sen abdul.sen@russdarrow.com

This was a nice place to get my vehicle serviced and the

This was a nice place to get my vehicle serviced and the employees were very nice!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Abdul Sen abdul.sen@russdarrow.com

Staff is friendly and very knowledgeable and let's not

Staff is friendly and very knowledgeable and let's not forget honest. I really appreciate honesty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Abdul Sen abdul.sen@russdarrow.com

Erin was very excellent and great very helpful very

Erin was very excellent and great very helpful very professional very caring, listen to me

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Abdul Sen abdul.sen@russdarrow.com

Dealer response

Thank you for the kind words for Erjn in our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Abdul Sen abdul.sen@russdarrow.com

Mike is the best!

Mike is the best!!! He made sure I knew about all features on my new vehicle!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of Milwaukee! Abdul Sen abdul.sen@russdarrow.com

Great My experience was grest6 Great I hate this.

Great My experience was grest6 Great I hate this. If I have to go thru this every time I have service, I may change my provder

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Abdul Sen abdul.sen@russdarrow.com

I am grateful for the help of Travis and the dealership.

I am grateful for the help of Travis and the dealership. I purchased my vehicle from a different dealer with 4K miles. It had a pre-existing problem that I was not informed of. Travis has been very helpful despite the fact the problem has recurred multiple times. If I get a different car I would be inclined to buy from your dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Russ Darrow Nissan of Milwaukee. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Abdul Sen abdul.sen@russdarrow.com