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Quality Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (431 reviews)
Visit Quality Mitsubishi
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (802) 535-3287 (802) 535-3287
Used (888) 861-6023 (888) 861-6023
Service (888) 861-5008 (888) 861-5008

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (431 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Quality Mitsubishi from DealerRater.

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Excellent sales team and Very clean facility

Adam Lumbra and the sales team eased the stress of the situation at hand bothvfinancially and psychologically by helping me find an affordable car for my needs and likes! Thank you sooo much to all of you! I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Debra, I sincerely thank you for going out of your way to write this review about Quality Mitsubishi. We try to create a comfortable and stress-free environment for each and every customer, and I am so glad we were able to do that for you. I hope you enjoy your new purchase. If you have any further needs, please come back to see us. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Great customer service

Great customer service. Very friendly staff and very accommodating and willing to work around my busy schedule. Highly recommend. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Andy, thank you for your kind words. I know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am thrilled that they have taken care of you and accommodated your needs. I am extremely happy that you left satisfied and we do appreciate your business. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Great service

Exceptional Service at quality I will always take my car there when it needs work done no overselling or upwelling great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jacques - Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Friendly & ready to help

The attention to detail shown by Derek Garand, very courteous and knowledgeable. Answered all my questions, if he didn't know the answer he went and found it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Linda - At Quality Mitsubishi, we strive to answer every question and address every concern, and it's encouraging to know Derek was able to show you dedicated and personalized service. We look forward to working with you during your next visit. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Fast service

Very fast and friendly staff. Service appointment was quick and the service and sales staff are friendly and helpful. I will definitely rerurn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kyle, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

The experience was exceptional

The staff is amazing even when I show up early if they can I always get right in. Always letting me know the progress as the work is being done and I most respect that my car is still clean and clear of debris

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Raymond - Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Great service after the Sale !!!!

no pressure, Very casual. 4th car bought and serviced, Great staff sales and service, Great service after the sale and that is the most important thing to me when I buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anthony, thank you for taking the time to submit this amazing feedback. We appreciate you continually trusting us with your auto needs. If there is anything else that we can do for you, please feel free to contact us or stop in any time. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Great Servce and people to work with.

Friendly people too work with that know what they are doing. Willing to listen and no pressure. Highly recommend them. Clean and nice waiting area. They keep you informed of what is happening with your car and a time frame.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Arline - Thank you for the excellent review! It is great to know that we were able to provide you with pressure-free and well-informed service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Quality Mitsubishi Excellence

The best and most excellent customer service and no-hassle experience from sales through financial and service department. Thanks for taking the stress out of the car buying process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michael - Thank you for taking the time to share with us! The goal of the Quality Mitsubishi team is to ensure a pleasant and stress free purchasing process for each of our customers. Please remember that we're always here to assist you with any future auto needs! Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Great service, clean facility

Service took my vehicle earlier than my assigned time, friendly courteous folks, clean area, great place to do Buisness with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael - Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and professional service. We hope you will give us the opportunity to help you again. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com